Warning – Scam Experience with ITCA I paid 165 EUR for an international driving permit from ITCA. After payment: They changed the validity from 10 years to 5 years They requested extra fees (1... Se mere
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Se, hvad kunderne siger
AVOID THIS COMPANY! I paid for their guaranteed "15-30 minute URGENT processing." Their policy states they offer weekend service if you pay the fee and call their WhatsApp. I did exactly that on Su... Se mere
Virksomheden har svaret
I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... Se mere
Virksomheden har svaret
A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...
Kontaktoplysninger
Bahcelievler Mah. Ferit arsan sk. No:7 1, 34000, Istanbul, Tyrkiet
- +905385437764
- support@e-itca.org
- www.e-itca.org
3,3
Middel
205 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely outstanding service from…
Absolutely outstanding service from start to finish!
I applied for my International Driving Permit through e‑itca.org and was genuinely impressed by how smooth and efficient the entire process was. My application was reviewed quickly, the team clarified a small detail within minutes, and my digital copy arrived the same day.
The physical booklet was delivered sooner than expected, and the quality is excellent — clear, professional, and exactly what I needed for my upcoming trip. Customer support was friendly, responsive, and genuinely helpful throughout.
A flawless experience. Highly recommended! BELAL
8. maj 2026
Uopfordret anmeldelse
Warning
Warning – Scam Experience with ITCA
I paid 165 EUR for an international driving permit from ITCA.
After payment:
They changed the validity from 10 years to 5 years
They requested extra fees (14 EUR) via a suspicious Jotform link
They refused to ship unless I paid more
They ignored all my messages and refund requests
This is clearly misleading and possibly fraudulent.
Do NOT trust this company.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra ITCA Association
Hi Sir, we’re sorry to hear about your experience and understand your concerns.
We’d like to clarify a few important points. The validity of the International Driving Permit is issued in accordance with the applicable UN Convention format (1949 or 1968), which may result in different validity periods depending on the selection and documentation provided at the time of application. Since you only paid for 5 years, we processed the IDP for 5 years.
Regarding the additional shipping charge — for certain remote or non-metro locations, courier partners like DHL may apply extra surcharges. Unfortunately, these charges are not always visible at the time of initial payment and are only confirmed once the shipment is processed and reaches the courier partner’s system. We communicate this transparently when it arises and only pass on the exact amount charged to us.
We understand how this may have felt unexpected, and we’re continuously working to make this communication clearer upfront to avoid any confusion in the future. Thank you!
Never use never trust on this website
Never use never trust on this website
Very bad experience with ITCA. The service feels unreliable and possibly misleading. There is a lack of proper verification, and customer support is extremely poor.
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra ITCA Association
Hi Sir, we are sorry to know about your experience, could you please share your GRN so we can go through the case and help you with the best possible resolution?
AVOID THIS COMPANY
AVOID THIS COMPANY! I paid for their guaranteed "15-30 minute URGENT processing." Their policy states they offer weekend service if you pay the fee and call their WhatsApp. I did exactly that on Sunday, but nobody answered.
On Monday morning, they missed the 30-minute window again. After trying to contact them for 2 hours with zero response, I officially cancelled my order at 12:15 PM and used a competitor (who for half price delivered in under an hour). ITCA completely ignored my cancellation and emailed the useless document at 4:16 PM—long after my car rental office closed! Now they refuse a full refund for a service they failed to provide. Save your money!
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra ITCA Association
Hi Sir, we understand how frustrating it must have been to not receive a response on WhatsApp over the weekend and to miss the promised 15–30 minute processing window. You’re absolutely right to expect timely communication and delivery when opting for an expedited service.
There can occasionally be delays during high-volume periods or outside standard operating hours, but that should have been clearly communicated, and we regret that it wasn’t in your case. We also acknowledge that the document was shared after you had already cancelled your order, which added to the inconvenience.
As an update, your refund has already been processed from our end.
We truly appreciate your feedback and are working on improving our response times and weekend support to ensure this doesn’t happen again.
Unuseful documents (only translation)
Anyone can do the same thing this fake company is doing at home. They are a fake company — they just print IDs themselves.”
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra ITCA Association
Hi Sir, we’re sorry to hear that you feel this way. However, we would like to clarify that our organisation provides an International Driving Permit translation booklet and digital permit based on the valid driving license submitted by the applicant. The document is issued only after verification of the applicant’s details and supporting documents.
Our service is designed to help travelers carry a multi-language translation of their domestic driving license, which can assist when driving or renting a vehicle abroad. The format and contents of the booklet follow internationally recognized conventions used for IDP translations.
We understand that there can sometimes be confusion regarding the purpose of an International Driving Permit, and we always encourage customers to review the information provided on our website before applying.
If you have any specific concerns about your order or experience, please feel free to contact our support team directly at support@e-itca.org and we will be happy to assist you.
Buyer beware of risks
After several attempts to contact the company and leaving a 1-star review here, they did finally respond and offer to provide the permit. I requested a refund instead and they immediately initiated the process, which was appreciated, thus the edit to this review. While I commend them for processing the refund, I'm dissatisfied with the lack of clarity surrounding their "association", ".org" and finally, legal status of the documents they are selling.
A few things for future customers to consider, which ITCA does not clearly outline on their site:
*You MUST obtain an international driving permit in the country in which your driving license was issued. For example, if you have a US license, you can only request an international permit IN the US and there are only two legal entities providing those: AAA, AATA. If you have a French driving license, you may only request an international permit through the ANTS online portal.
**All other companies claiming to be "official" are in fact NOT and you run the risk of having overseas driving privileges declared illegal or having rental car contracts declined.
Hope this helps clarify the process for others and I encourage ITCA to be more forthright in their claims.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra ITCA Association
Hi Nicole,
Thank you for acknowledging that the refund was promptly initiated. We appreciate the opportunity to address your concerns and clarify a few important points for readers.
First, we would like to clarify that our website does not claim that we are a government authority or a legally designated issuer of International Driving Permits. In multiple places across our website — including our Terms & Conditions, FAQ section, and disclaimer pages — we clearly state that our service provides a translation and travel document service based on the domestic driving license submitted by the applicant.
Our website also explains that the document we provide is a multi-language translation booklet and digital permit intended to help travelers present their driving information in different languages when traveling abroad. At no point do we represent ourselves as a government body or claim to replace permits issued by official authorities in a customer’s home country.
Regarding the points you mentioned:
• Our website states that customers should always check local regulations and requirements in their destination country before driving.
• We also explain that official government-issued permits may be required in certain jurisdictions, depending on local laws and enforcement.
• The purpose of our document is to provide a convenient translation format for travelers, which many international visitors find helpful when communicating driving credentials across language barriers.
We understand that there can sometimes be confusion globally regarding the difference between government-issued permits and translation-based travel documents, which is why we provide detailed disclaimers and informational sections on our website for transparency.
We appreciate your feedback regarding clarity and will continue working to make this information even more visible to customers so they can make fully informed decisions before applying.
Thank you again for your feedback.
Excellent experience
I had an excellent experience with ITCA!
I initially applied for my IDP through another company, but they completely missed their promised delivery date, provided no proper tracking, and gave slow responses with little support. Because of their delay, I was left with very little time before my trip.
Needing urgent help, I chose ITCA’s express delivery to India and informed them about my tight deadline. They quickly prioritized my request, kept me updated at every stage, and provided accurate courier tracking information. I received my International Driving Permit within just 4 days — perfectly timed for my travel plans!
The process was smooth, fast, and transparent. Truly appreciate their efficiency and professionalism. Highly recommend ITCA to anyone looking for a reliable and hassle-free IDP service!
7. oktober 2025
Uopfordret anmeldelse
The service is excellent
The service is excellent: they send all documentation through DHL, and everything arrives on time and in perfect condition. Their attention is truly personalized; in my case, I experienced a robbery while traveling and inquired about replacing my license. Catrina was the one who assisted me every step of the way. She did an outstanding job following up on my case until I recovered my documentation. I’d like to extend a special congratulations to her! The ITCA team works very well.
25. september 2025
Uopfordret anmeldelse
Required IDP was not provided and i coudnt use the 1948 version in Vietnam
I went on vacation to Vietnam and was planning to go on 3 week roadtrip to north Vietnam.I applied for IDP for Vietnam where 1968 version is needed along with license.They sent me 1949 version,unfortunately i have to cancel my ride plans as they denied to give me the 1968 version of IDP.After returning home, they contacted me and refunded the money.
5. januar 2025
Uopfordret anmeldelse
Besvarelse fra ITCA Association
Hi Rohit, thanks for sharing the GRN. India has not signed the 1968 Vienna Convention on Road Traffic, which is one of the key agreements that governs the issuance and recognition of International Driving Permits (IDPs) in many countries. However, India is a signatory to the 1949 Geneva Convention on Road Traffic, which also allows for the issuance of IDPs.
1949 IDPs: India's IDPs are issued under the provisions of the 1949 Geneva Convention. These are recognized in countries that are party to the 1949 agreement but may not be valid in countries that exclusively follow the 1968 Vienna Convention.
1968 IDPs: Many countries that adhere strictly to the 1968 Vienna Convention may not accept IDPs issued under the 1949 agreement. Travelers from India might face challenges in these countries unless they obtain a local driving license or alternative documentation.
We are sorry for the experience you had, however, please note that we want to make sure that we are issuing documents that hold validity according to UN conventions.
They delivered the product on time and…
They delivered the product on time and they support us for any amended request.
4. januar 2025
Uopfordret anmeldelse
Excellent same day service
Excellent same day service. After a minor issue it was resolved after exchanging 3 emails. All in all top !!
2. januar 2025
Uopfordret anmeldelse
Unresponsive, uncoordinated, misleading and none of their contact nos. work.
I would recommend not using this service, they are unresponsive and not a UK registered company.
I had an issue while filing my application, which I had highlighted immediately after filing, for which more than half a dozen mails were exchanged over the course of 3 days but failed to find a swift resolution, Steve wrote back from UK understanding the issue fairly, while their team was to follow up but failed to understand or look into the details carefully, and my application has been left hanging ever since. They are fairly uncoordinated, there is no sense of urgency and none of their contact nos. work. These contact nos. provided on their website are with UK codes while this organisation is registered as Strong Emlak LTD. In Turkey VAT NO TR-7690748865
They are conducting printing and shipping by three companies:
. Mr Steve Brwon in the UK.
. Moayed AL MOMTAZ LTD. Co. in Turkey.
. Gaurang Thakkar Co. in Malaysia.
. Reliance Borneo Global SND BHD. CO. in India.
There is no accountability on their part,
I would recommend not using this service.
25. november 2024
Uopfordret anmeldelse
Besvarelse fra ITCA Association
Hello Sir, as you are not responding on the emails we sent, we have initiated a refund. We truly apologise for all the inconvenience you had to face and we will work on improving our service to assist you in a much better way in future. Thank you.
I want to express my gratitude to ITCA
I want to express my gratitude to ITCA, especially to Marty. I lost my ITCA soft copy document from my email, so I contacted them to get it back. Without any hesitation, Marty sent it back to me after a few minutes
15. juli 2024
Uopfordret anmeldelse
A fuir…
Incapable d'écrire une adresse correctement et incapable de changer de moyens d'envois.
Service client déplorable qui se permet d'infantiliser ses clients.
Bilan j'ai perdu 170€ .....
C'est bien ce que je disais, grosse arnaque.
Il suffit de lire leur réponse :
- je ne parle pas anglais.
- et je dois contacter moi même DHL, alors que j'ai payé un service. La blague le client qui s'occupe de son envoi, si vous voulez je peux imprimer le permis aussi 😂😂😂.
Rendez moi mon argent s'il vous plaît.
27. juni 2024
Uopfordret anmeldelse
Besvarelse fra ITCA Association
Dear trust pilot,this customer should write to DHL not to us, he don't speak English.
It is the DHL not us, no idea why you wrote this comment on us, you're supposed to contact DHL not us here !!!!!!!!!!!!!!!!!!!!!!!
Fantasitic Experience..
Fantasitic Experience... The team (specially Marty) did eveything they can to issue me the permit :)
Highly recommended service provider....
11. juni 2024
Uopfordret anmeldelse
Marty was able to provide the service I…
Marty was able to provide the service I was asking for and answered all the questions I had. Thank you so much.
4. juni 2024
Uopfordret anmeldelse
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