E-Giant Anmeldelser 

498
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

So when I looked around online, the best quote was from we buy any phone. They offered me a decent fair amount for my phone that was in amazing condition where as other websites where offering half o... Se mere

Bedømt til 5 ud af 5 stjerner

The process of selling an old phone has been painless. Do on line quickly, await the packaging bits to arrive and post back using the envelope supplied with postage paid for. As soon as received co... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic service, thank you! I had a problem with my previous order's payment arriving a few days late and Ben sorted it out very quickly once I got in touch. This order (#31955990) went through in... Se mere

Bedømt til 4 ud af 5 stjerner

Recently sold my iPhone 8. With no issues or problems. After reading previous reviews and comments, I must admit I was concerned. But my dealing was quick and easy. Got original priced quoted... Se mere

Virksomhedsoplysninger

  1. Mobiltelefonbutik

Skrevet af virksomheden

E GIANT is one of the UK’s leading second-life technology providers. Customers are guaranteed market leading buy-back and trade-in values and the highest level of security and control. E GIANT buys, refurbishes and resells second-life smartphones and tablets. Retail/whiteboxed devices are fully reconditioned and come with a 12-month warranty. E GIANT operates the market leading mobile phone recycling service WeBuyAnyPhone.com and Whiteboxdirect.com - a brand new experience in buying refurbished phones online.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

498 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(498)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great service

Easy to organise, good communication and honoured price quoted! Would definitely recommend

12. marts 2020
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Loads of hassle and wasted time chassing them up!

Order 31710080

Where do I start?
Well after sending them my phone they asked for proof that I actually purchased the phone. Something that isn't mentioned on their website or something they asked my wife to do who sold her phone through them a few months earlier.
After a lot of faffing around contacting my old provider I was able to send them a copy of the receipt and awaited payment which I was told would be 5 working days. After 6 working days I had to contact them asking where my payment was. The reply I got was that my payment would be made no later than midnight that night. After a further two days there was still no payment and I had to contact them again. The response this time was that I would get my payment by the close of business the following day. Again this didn't happen so I had to contact them again for a third time before payment was finally made.

So in short use them if you don't mind being messed around and have plenty of time on your hands to keep chasing them up,

12. marts 2020
Uopfordret anmeldelse
E-Giant-logo

Besvarelse fra E-Giant

Hello Gary

Thank you for getting in touch.

As explained previously the need for proof of purchase is only something that has needed to be requested fairly recently.

On such high value items we are required to check on all purchases in order to do our bit to help with fraud protection.

We are sure that if you had unfortuntely had such a device stolen you would want us to be very diligent with the phones we were sent. This is in no way a reflection on any of our customers.

We are pleased that your payment is with you.

Thank you

Bedømt til 5 ud af 5 stjerner

Quick and easy

Quick and easy, free posting and decent price for a broken phone. Kept up to date with progress, very smooth.
31724008

9. marts 2020
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good customer service

Good customer service and I received the full quoted amount for my device. I did have to chase for payment twice but received eventually within two weeks of sending the device. Chasing was not ideal but customer service team really nice and helpful. Would use again.

6. marts 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Order no: 32712581

Sold two phones via We buy any phone and found the service to be well set up. Overall a great service with speed and good communication, and a very fair price offered. However, don’t expect quick payment. While five days are quoted for payment to be received it’s more likely to take much longer. I’m still waiting after eleven days.

28. februar 2020
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

delayed payment

Sending the phone back was very simple and received and processed quickly and kept up to date at each stage. However the payment took longer than quoted and required 2 emails to follow up
Order 31688054

26. februar 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service

I sent my old iPhone 7 to E-Giant to get a trade in price. The service was fast, efficient and very easy. I got a phone call from them to confirm receipt of my phone and ask me if I wanted an additional £5 Amazon voucher for giving them some feedback. The person I spoke to was so friendly and we had a little laugh together. It was altogether an excellent experience. Thanks E-Giant! (Order 31649502.)

24. februar 2020
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Prompt efficient service

Prompt efficient service. Informed of every step.
Just one small thing. I received an email asking me to send the phone and I'd already sent it. Less than 24 hours later received confirmation that they had received it.
Offered same as in original quote.
Would use again
#31691215

21. februar 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere