Dyefor Anmeldelser 3.489

Marble wrapping paper showed glossy paper online, what I recieved is an extremely pixelated matte finish. At 18 pounds for the roll I certainly won’t be buying from here again. It’s so bad I won’t even wrap the presents I had planned to with it.

The picture is tiny on case wouldn’t recommend at all

Amazing customer service
Henry went above and beyond to get my phone case delivered to me. He answered all emails quickly and efficiently. I will definitely order from them again !!

When I contacted the company via email to explain my items hadn’t arrived, I received a prompt response back from them apologising. Their message was sincere and genuine as they were really disappointed my goods had not been received.
They explained they were reliant on a ‘third party’ (Royal Mail) to deliver the items within timescale and had recently received feedback explaining others had been let down.
Their customer service was outstanding and they offered me a voucher to spend with them as a way of saying sorry (even though it wasn’t their fault).
They have gone the extra mile and I would recommend them to everyone.

Helpful with fixing my problem and quick to reply

Great customer service and fast response. Really helpful and a great product.

Excellent customer service and great products. Highly recommended

My photo phone case peeled and Henry sorted the problem out for me so tgank you very much.

Don’t waste you re money scammers i m still waiting for a phone case ordered nearly 2 weeks ago was promised delivery in 2-5 days!!!!
Take your money and don’t deliver
It’s unfair to treat people like this we work hard for our money to be taken off us …. I ve requested a refund but up to press no response
DONT buy from here

7:5/25 update; following my review I was contacted by Henry ( see previous response) , an apology was issued anc my phone case recieved shortly after
Thanks for you re response/ follow up

My husband ordered 2 personalised phone cases and and they did not arrive, Royal Mail had marked them as delivered. We contacted RM and they told us to contact supplier. We did this and Dyefor replied promptly and offered to have them shipped again, which we agreed too. They stayed on contact throughout and were very polite. Would recommend.

I was desperate to impress my wife on her BIG birthday! The gift situation was not looking that good but……..I found this amazing and impressive personalised wrapping paper!! Even the kids were impressed!!
Thankyou Dyefor

Customer service from this company is 2nd to none, I had a slight issue with the timing of when I needed my product for and they went above and beyond to make sure I had it for the date I needed. Thank you!

Poor quality product. Had had my picture phone case for a week and it began peeling. Now lost a good part of the pictures, real shame as I’ve had picture phone cases before and this has never happened

AVOID THIS COMPANY!

Not even worth a star, i placed my order on 22nd Mar 2025 and paid £4.99 for the 1st class postage, estimated delivery within 2days.

Sent couple of emails to ask where my order was and even there was no any responses/updates til today 28thMarch.

Dreadful Quality and expensive. Purchased the airport arrivals wrapping paper as a colleague was leaving for a new job as cabin crew and thought this would be funny. Bought 3 sheets which come folded, so useless unless you wrap something tiny. Also as soon as you start handling the paper to try and wrap something then the print starts coming off, i don't seem to be able to attach photos. It's a nice idea but I've wasted £14 on this and could've bought her something else for the money.

Ordered a personalized phone case and screen protector, very good quality. It appeared it wasn't going to arrive when I thought it would so I messaged in the contact chat and the company replied within 24 hours and it got sent out quickly, communication was very good. Would buy again.

Sent a phone case that didn’t fit my phone despite them saying it should, it simply didn’t..
I had to pay to return it and then chase for a refund way too many times and raise a case with PayPal.
No email address, no phone number, no twitter, no Facebook no way to contact them
Avoid this company

I have used this company a few times over the past couple of years no problem. However the order i placed recently was a disaster, the item was well overdue for dispatch, I emailed, I used their chat option- no response to numerous attempts at contact. After fourteen days I emailed informing them I would be going for cashback through my bank, the case was dispatched the next day and turned up some time later. No communication, no explanation. They are probably too busy selling their products on ebay now, I notice they are are all listed there at half the price although feedback isn't kind their either. A shame, this company used to be good.

This is an awful business. Do not bother purchasing anything from Dyefor. My order hasn't arrived and every attempt to contact customer support via their "live chat function" has gone unanswered and ignored. My order still states it is "awaiting fulfillment". They are more than happy to take your money but do not ship your items out in the timely manner that is promised on their webite. I am really disappointed and will not be repurchasing from this sketchy company again.

After ordering my phone case and receiving confirmation email. I didn’t hear anything for 10 days even though I had messaged in the online chat. I then believed it to be a scam. However after 10 days I received an email saying it was on its way and within two days I got the phone case. It is of the highest quality and I’m over the moon with it. They definitely need to work on communication though.