Duration Windows Anmeldelser 

Just had a meeting with Ken in the showroom, to look at some crittal doors and roof lights. He was very thorough, patient and friendly. He really helped us make an informed decision on what we want. We will definitely be buying from Duration Windows.

I recently visited the showroom at Duration Windows and was thoroughly impressed with the wide range of aluminium windows and doors they offer. The quality and variety of their products really stood out.

A special thank you to Jon Wade, who was extremely helpful throughout the visit. He took the time to understand our needs and advised us on the best systems that would suit our specific requirements. His knowledge and professionalism made the experience smooth and informative.

It’s great to see a company like Duration Windows on the market, offering high-quality products backed by excellent customer service. Highly recommended!

support was excellent from the first enquiry to the delivery of the goods, with very helpful personnel at every stage

Excellent and customer service from both Charlie and Willow when getting quotes and ordering some windows and a bifold door. Friendly and professional. Very competitive pricing.

Jon Wade really helped me out with my order and he was really fun as well. A fantastic experience of great customer service and I already know that Duration windows make great product because this is the third time I have used them. Highly recommended.

Willow gritfiths was a pleasure to deal with and very patient in handling my tricky order.
A asset to duration!

Well laid out showroom with all the different window options on show, Jon is very knowledgeable and helpful and took the time to explain and show everything, as we are being very particular to closely match Critall style windows. Duration can do this for us.
Highly recommended.

We were recommended by our builder's window supplier to make a visit. It was great to see their great range of products and our guide there Ken was really patient explaining everything, comparing the different products, pricing, etc.. You'll definitely be able to make an informed choice after your visit.

Professional and very efficient service.
Very much appreciated.

This five star review is for the extensive displays of the range of products at the showroom and for the personable, knowledgeable and very helpful Ken who patiently showed us all the alternatives for secondary glazing. Though I had a good idea of what I wanted Ken was able to help me with some of the other possibilities and pointed out the benefits and disadvantages clearly. I haven’t yet placed an order but certainly will in the next few days as I now feel confident of my choices. Thanks Ken

I have been using Duration for several years and I always find them extremely professional. Ken based in the Retail Outlet is very knowledgable and extremely helpful. Highly recommend this company.

This company produces high quality good value glazing solutions. I have been a repeat customer with them over a period of nearly 20 years. The aftercare support is also very reliable and this is added value.

Prompt reply and help from James and Coral in response to my query over a problem I had with windows which had been installed by another company for the previous home owners .

Contacted Duration several years after installation of bifold doors being supplied and fitted. The doors have been fine but through my own fault a handle broke and Duration were quick to respond recognising the order from years back and ordered a new handle for me and posted it out. Exactly what you would want but unfortunately seldom get. Top marks.

We did a video call with Ken. Although, this was not ideal, actually, we saw everything we needed. Ken used the camera well to show us the detail we were looking for. He was very knowledgeable and patient and explained and displayed the different options. Buying £16,000 of windows via video call was a bit daunting, but it was made easier with Ken's patient service.

Heard good things through word of mouth so visited, was greeted by Ken who was fab, he talked me through my options without any hard sell and without making me feel rushed. Thank you!

Willow from duration has done an amazing job this morning with pairing an additional order with one I had made prior.

Quick conversations sent with measurements to get it all finalised and processed within only a few hours.

I understand I was asking a lot to try get 3 more windows made and delivered, but she has made it possible.

I’ve been dealing with Amber for a large refurbishment project that I’m undertaking in Hadleigh, Essex, the windows & doors are obviously going to be playing a large part of this, Amber has been so professional in listening & understanding to mine & my clients needs!

I was unable to visit the showroom but was able to carry out a virtual visit by Zoom.
Ken showed me around and answered all my questions.
A great service.