DuoBoots Anmeldelser 

Amazing product and fantastic service. I’ve brought 2 pairs of their boots now they are the only boots that fit and aren’t frumpy. The quality of the leather is the best I highly recommend.

A lovely fit and very comfy .good service and help

Fantastic quality boots, well worth the money. This will be the third pair I have bought for my wife from Duo Boots, and we have never been disappointed with them.

The negatives: I've now spent £10 on returning boots that don't fit. No stores so you can't try them on, which I guess is a sign of the times. I bought then exchanged a pair for a different style, and then eventually just refunded the replacement because the sole of my feet only came in contact with a small portion of the bed of the boot and there was a ton of room over top of my foot. I would have loved it if they had half sizes. I'm a 3.5, but the 4 was massive. I'm not interested in spending more money to only find out the 3 is too small.

As for calf fit, they were ok. I would have preferred a 42, but they only have 41. The next size up is 44 and again would have been way too big.

The positives: If they had fit, they would have been the most beautiful boots. I would have been buried in them.

This is my third pair of boots from Duo, and another great purchase!!!

I can’t recommend it enough. The boots fits my calf like a dream, no more walking around malls and towns looking for a pair that fits my skinny legs, honestly I love them.

They are comfortable, soft leather, durable and easy to wear everyday (still look stylish enough that you can go out even with the flat ones).

Customer service is also brilliant and they respond super fast too.

Love my new boots.
Lia

Schnelle Lieferung und Bearbeitung der Bestellung. Stiefel waren in wenirer als einer Woche hier in Deutschland. Gerne immer wieder. Schaft perfekt Größe war auch perfekt. Ich liebe meine Stiefel

Great boots, fit well and very comfortable.

Gorgeous, comfortable boots and excellent customer support.

This is my first order with Duo Boots and I am absolutely beyond impressed!

They are utterly perfect in every way! Gorgeous leather, very carefully made, and fit me like a glove! I am stunned! I am truly shocked that I have a pair of essentially custom boots, without ever trying them on in person! I feel like have achieved some kind of ridiculous life-hack! The shoe part is so comfortable, feeling perfectly lovely even on my first wear, and the sole feels really confidently grippy for our UK winters. The leather smells and feels divine, and the zipper and stitching all look perfect. On, they look stunning, and exactly what I wanted (but felt I might never have). I know already that I will be wearing them all the time.

Truly, I had despaired of finding knee-high leather boots which didn’t make me look like a pirate or Puss-in-Boots! I had traipsed around all of the high-street stores, including a higher-mid range store which would have charged me around £500 for a pair of boots, plus an additional £70 to have them altered to fit. I’m sorry, but I wanted to buy boots that fit me properly ‘off the shelf' - especially at that price.

Anyway, I am a *delighted* first-purchase customer and I know exactly where to come for my future boot purchases!

I bought a pair of black boots. When I unwrapped the boots there was damage to the side of one boot. The damage was a white mark probably 2 inches long. When I wrote the company hoping for some sort of refund. They said don’t worry the boot is still intact. It probably happened in transit. This mark clearly did not happen in transit. They offered me 20 dollars in a 411.00 dollars pair of boots. Never again will I order from this company.

I’ve been a long time fan of Duo Boots and recently ordered my first pair of Duo ankle boots. Excellent fit and quality, really love them.
Have always had a very good experience with Customer Service

I've been looking for wide calf boots in NYC for a while with no success. These boots are beautiful, comfortable and well made! I will definitely be buying more styles soon! They arrived in only a few days. I had to exchange because I didn't order the correct width, and again it only took a few days to get the new boots. Love them!

I ordered my boots to only recieve a pair that looked like they had already been worn!
I took pictures and provided this to duoboots. To be told they will replace it but I have not recieved any response or attempts at sorting this issue out. I've been emailing, chasing and chat boxing and nothing at all! The most awful customer service and a product just as awful! You would think they would want to resolve an issue they had created but instead I'm having to chase them. I am currently talking to a solicitor and we will be wiring them a notice of action as I plan to take this to the small courts considering they are ignoring my emails.

Update:

DuoBoots it is interesting you do not have any email of the issue yet I recieved a response from your team quite quickly after your response. It would be nice to have a company take responsibility than try to blindside their customers!

Th should stop using DPD as their suppliers as DPD lie about delivering items and just drop them to shops what is the point of paying extra for delivery if your supplier is untrusted and they won’t log a complaint wit your customers even though they agree that their driver has been non compliant
Please sort it out

I had tried a few well-known High Street retailers but found nothing fitted my Calf size. I wasn't sure what size to order so contacted the team on Chat then ordered a pair of the new Haltham Boots and they are just perfect! A perfect fit and they just look Fab. I paid £5 extra for the speedy delivery and received them the very next morning. Very happy with my purchase.

IGNORE DUO RESPONSE- I AM STILL WAITING FOR MY MONEY BACK.

WARNING!!! This company will not issue a refund and blame Royal Mail for the issues. Ensure you follow up and check every return as the emphasis is on you chasing to ensure you get your money back.

Possibly a way of keeping customers cash? Seems very suspicious to me! Three weeks in and I’m still waiting for my £500! I have spent more than two hours on their ‘bot’ as you cannot speak to a real person.
Their idea of customer service is shocking and having spent hours trying to get my refund for boots which were the wrong size, I am at a loss as to why people would order from them.

At last, a pair of tall boots that fit me! At 5’2” it has been an impossible task trying to source a pair of boots that are not too tall! DuoBoots not only offer 3 height and heel options, but many calf sizes that
enable you to get the perfect fit! They are very comfortable! This is just one step away from having made to measure boots, but a lot cheaper! I also really appreciated the introductory 10% off the purchase price! The boots are good quality, traditional stylish boots for many occasions! Thank you for these lovely boots and a great service to go with it. A perfect buying experience!!

These boots are stunning and I was so excited that they fit my very wide calves so beautifully. They are stunning and the service was impeccable. Thank you so much Duo Boots, I will be recommending you! x

I genuinely love this company so much. I have yet to find another store that makes custom boots that are stylish, comfortable and great quality. Their customer service is great. I’ve reached out on various occasions and every time they’re very personable and happy to assist. They’re investment shoes for sure but definitely worth the price.