Drivalia UK - RESERVATIONS (Leeds contact centre) Anmeldelser 

2.113
TrustScore 5 ud af 5

4,9

Percy Street, LS12 Leeds, Armley, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... Se mere

Bedømt til 5 ud af 5 stjerner

I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Se mere

Bedømt til 4 ud af 5 stjerner

Once I phoned and spoke to the agent Jay Patel it was a dream. Jay got me a substantially cheaper price than what was posted on the website and created my booking efficiently and in super quick time.... Se mere

Bedømt til 1 ud af 5 stjerner

Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Se mere


Virksomhedsoplysninger

  1. Biludlejning

Om Drivalia UK - RESERVATIONS (Leeds contact centre)

Skrevet af virksomheden

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.113)

4.889 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Jay was very helpful and I've used…

Jay was very helpful and I've used drivalia before good service

5. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

They always answer quickly and also do…

They always answer quickly and also do their best to resolve any issues.
I wanted to change the main driver which they did very easy and quickly
I have used them many times before and never had a problem.
unlike other companies i have used who try to say you have damaged the car when clearly not
I perssonaly would recommend this company

3. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Excellent

Hi I spoke to Jay on the chat and he was very informative and sorted out the hire of two vehicles efficiently and very quick. I was all booked within 15 minutes, great work and no stress. Well done Jay

5. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Fast reply and kindly people

3. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 4 ud af 5 stjerner

simple booking process

Thanks to Jay for a simple booking process

3. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Great online support

Quick answers and big knowledge of all the matters adressed on the client online support!

3. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Janos was great answered everything…

Janos was great answered everything perfectly

3. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Always a pleasure to deal with

Janos made the task of booking a car to collect in one location and dropping off at another very easy. The bookings team at Drivalia are great.

2. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Great booking

Simple and easy to get booking done very quickly

2. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Jay Patel is the best!

I have been booking with Drivalia for many years and always get the best experience with Jay. He’s truly as asset for the company. He’s always so helpful and provides the best service, he’s quick to get back to you. Please don’t think twice with booking and Jay is your go to person. Thank you Jay!

2. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Made a request for an earlier car pick…

Made a request for an earlier car pick up. Jay got back within 5 minutes to confirm it was done.

2. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Great communication with Jay

Very fast response, clear communication - made my booking very easy

2. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

reserved a car via the chat box on…

reserved a car via the chat box on |Drivalia website. Jay was great, very fast, gave me all the information I needed (and a good price) very quickly. The whole lot took about 5 minutes

1. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Great service,quick pick up and rates…

Great service,quick pick up and rates are always best and cars are of good quality and condition

5. juni 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

So helpful

So helpful agreed to match the price from Spanish website. No problem with Spanish driving licence and insurance cover upto 80years of age.
5 Stars from me.

30. juni 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Booking was so quick and easy online chat...

So quicvk and easy through Zendesk customer support. Best price available too!

30. juni 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Jay was really helpful on the customer…

Jay was really helpful on the customer service chat, he responded quickly and honestly, answering my many questions.

30. juni 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Operators who know what they are talking about

Operators who know what they are talking about and don't just work to a formula and treat you like a human being.

29. juni 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Super simple and quick

29. juni 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

The reservations agent was excellent

The reservations agent was polite, knowledgeable and quick to answer all of my questions. Great service.

29. juni 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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