I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Se mere
Once I phoned and spoke to the agent Jay Patel it was a dream. Jay got me a substantially cheaper price than what was posted on the website and created my booking efficiently and in super quick time.... Se mere
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Se mere
Virksomhedsoplysninger
Om Drivalia UK - RESERVATIONS (Leeds contact centre)
Skrevet af virksomheden
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Kontaktoplysninger
Percy Street, LS12, Leeds, Armley, Storbritannien
- 08000 75 80 75
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent booking experience
Our booking process was handled promptly and the service from Jay was excellent. We appreciated the effort he made to get us the best price.
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good service so far will update after…
Good service so far will update after the rental
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Responsive "chat" service
Very responsive "chat" service which resolved my question quickly
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Was offered a discounted price all done…
Was offered a discounted price all done on line and confirmation received within minutes
28. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Amazing and quick replies from the team…
Amazing and quick replies from the team well done as always!
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Always fast and efficient service
Always fast and efficient service. Always check for a better price a few days before to see if it has improved. Book early then rebook as needed. Just make sure you ask for all the options you need.
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great process booking with Jay
Great process booking with Jay, came back after a smooth booking and collection/drop off process last year. Car was not 'nearly new' like the usual names but this suits me and the service was as good if not better.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
So simple to use. Very quick to respond. Sorted in 10 mins.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
So the process is quite easy
So the process is quite easy, staff is helpful at the desk and Jay was quick and helpful today on phone, the only thing I don’t like is if I want to book for the whole month I don’t get the same price and because of that I had to come to the Edinburgh airport drivalia centre to return the car every week and then pick up the car which takes time but that’s business I guess and can’t be done anything about it, we always loved the cars we get which are in immaculate condition so yes 4 stars.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reservation adjustments
I needed to make a few modifications to my reservation, and the team handled my request immediately and effectively
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic customer service
Fantastic customer service. Really fast response times on live chat and one of the easiest to deal with in terms of flexibility and being helpful. Jay in particular was fantastic
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Easy booking through the chat
Easy booking through the chat! Super helpful! Thanks a lot!
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great Booking
Had the most efficient and personable interaction with Jay when booking a car recently. Made the process seamlees and painless. Highly recommended.Mark
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent Customer Service
I would like to highly recommend the excellent customer service I received. The response time was incredibly fast, and the email communication throughout the process was outstanding. Every interaction was professional, helpful, and efficient.
A big thank you for sorting out my problem from Jay Patel Reservations Customer Service. Thanks again
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Always use Drivalia when flying into…
Always use Drivalia when flying into Luton. Very friendly and helpful staff.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
great customer service
great customer service, very efficient booking process and great price
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Professional service
Professional service. Fast response to modification requests. Clear communication. We received a car that was practically new and in excellent condition for a reasonable price. Highly recommended.
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.