I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Once I phoned and spoke to the agent Jay Patel it was a dream. Jay got me a substantially cheaper price than what was posted on the website and created my booking efficiently and in super quick time.... Se mere
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Se mere
Recomendado No sabía realmente como elegir un coche para mi pareja y yo, entramos a la web y hable con James, resolvió todas mis dudas y me ayudo muchisimo en realizar una reserva correctamente. Muy... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Drivalia UK - RESERVATIONS (Leeds contact centre)
Skrevet af virksomheden
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Kontaktoplysninger
Percy Street, LS12, Leeds, Armley, Storbritannien
- 08000 75 80 75
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
James was brilliant and solved my…
James was brilliant and solved my problems and got us a great deal, its this type of customer service that makes me come back to Drivalia.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
dealt with promptly and efficiently
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Car booking
Car booking - Helpful online chat function with James, offering discount beyond web-page prices.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Great service. Easy to book online, and Jay on the online Chat answered my one question within moments. Superb.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Quick and very helpful responses
Quick and very helpful responses from Jay, thank you.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super fast and friendly responses and…
Super fast and friendly responses and help getting my reservations made.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
What amazingly nice staff you have…
What amazingly nice staff you have working for you! Special mention to Janos and jay who went above and beyond to help me, I fractured my foot and had to cancel my trip to the uk and my car hire was non refundable, which I knew, but they honored it for when I could rearrange my trip. I have used your company for many years and have always had excellent service but this went above and beyond! I’m very grateful, Thankyou
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos was of great help
Janos was of great help, fast, resolutive and kind. Thank you
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super quick email response
Trying to phone was difficult, too long to wait, so I sent an email. I received an immediate reply and sorted my problem in seconds. One of the quickest replies I have ever experienced!
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Pro-active, quick. and helpful customer service
I was looking at booking a car and the customer service chat pinged. Friendly and efficient chat. Within 5 minutes I got a reservation with a. discounted rate with free cancellation.
Jason was a good customer service agent! Thank you
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
A quick, clear, and concise experience when booking.
The 'Chat' was initiated very soon after I went to the Drivalia site. Jay offered to give me a discounted price on booking. We briefly discussed the types of car on offer. HIs responses were quick and to the point, and when I agreed to a booking, he told me clearly what conditions had to be met, and what documents I needed to present in addition to having a current credit card concisely. The whole process was approximately 10 minutes.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excelente service!
Excelente service and really amazing customer support.
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Another booking made easy by Jay
Another booking made easy by Jay! Thanks for your prompt and helpful assistance
26. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos is 5 Stars
Janos was a great help having failed to successfully navigate their website. I would give him 5 stars. The online booking process dropped my review to 4 stars. I highly recommend chat booking process over online booking process.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super friendly and attentive…
Super friendly and attentive representative. Got the booking sorted within minutes. If the rental itself is as smooth as this, then I'll be very happy. Top shot!
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay was super friendly and helped me…
Jay was super friendly and helped me with everything.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Person who answered my emails…
Person who answered my emails requesting changes to my booking was rapid and responsive and sorted it out quickly and without fuss.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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