Drivalia UK - RESERVATIONS (Leeds contact centre) Anmeldelser 

2.113
TrustScore 5 ud af 5

4,9

Percy Street, LS12 Leeds, Armley, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Se mere

Bedømt til 1 ud af 5 stjerner

Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Se mere

Bedømt til 5 ud af 5 stjerner

Recomendado No sabía realmente como elegir un coche para mi pareja y yo, entramos a la web y hable con James, resolvió todas mis dudas y me ayudo muchisimo en realizar una reserva correctamente. Muy... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had a very positive booking experience with Drivalia. Jay was friendly, patient and quick to respond. He provided clear quotes for my requested vehicle and dates, explained the deposit and mileag... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Biludlejning

Om Drivalia UK - RESERVATIONS (Leeds contact centre)

Skrevet af virksomheden

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 96 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(2.113)

4.889 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Terrible experience

Terrible experience. I emailled to change my pick up time, they confirmed via email and then didn't change the time. Came at the wrong time, didn't call me just left, and on top of that was extremely rude when I called to find out whay was going on.

12. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

I book my annual car hire with Drivalia…

I book my annual car hire with Drivalia to Scotland. It's always easy dealing with Jayan who is swift at getting me booked in and giving me good rates. Thanks for the service and much appreciated as always. Wayne (Australia)

11. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Easy booking experience

Good value car rental without exorbitant cross border charge to take the car from NI to RoI. Janos helped me book via the chat function and it was completed very quickly.

11. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

I was assisted by Janos to book a car…

I was assisted by Janos to book a car rental. Janos was prompt and polite and was able to quote less after I provided a quote for comparison.

11. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Great deal from James in customer support

Great deal from James in customer support, extremely helpful, highly recommend.

11. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

very impressed

I did not get the call handler's name but he was very patient, helpful and threw in a extra milage at a reduced rate. very impressed!

10. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Quick response to query

Quick response, good answers, helpful to the letter

9. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

User friendly booking procedure

User friendly booking procedure. Prompt reply to my queries. Good prices.

9. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service!
Janos was such a great help. Fast and informative. Looking forward to my trip now!

5. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

James was quick and efficient and…

James was quick and efficient and provided me with a good deal. Happy with the experience!

5. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Quick and easy booking

4. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Very easy to complete 👍

4. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Needed to add flight arrival…

Needed to add flight arrival information to my existing booking with Drivalia. Chatted with Janos who immediately was able to resolve the issue. Many thanks!

3. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Velocita della risposta

Velocita della risposta

2. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Good communication

Good communication, smooth and easy experience.

2. august 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Janos chat was excellent

I did an online chat with Janos and he was really helpful. Quick to respond and I got a really good price on the rental van.

31. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

online booking with chat

James was great and very helpful when I booked online

30. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

James was very helpful and responded…

James was very helpful and responded quickly to sort out my booking

29. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

Helpful friendly service

Helpful friendly service. Minimum fuss

29. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Bedømt til 5 ud af 5 stjerner

James was brilliant and solved my…

James was brilliant and solved my problems and got us a great deal, its this type of customer service that makes me come back to Drivalia.

28. juli 2026
Uopfordret anmeldelse
Drivalia UK - RESERVATIONS (Leeds contact centre)-logo

Besvarelse fra Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere