Excellent service and value for money. Rented car for 4 days. Was picked up by shuttle 5 mins after phoning. The process at pick up was straightforward, quick and the staff member (RG) friendly a... Se mere
Virksomheden har svaret
Lokation
Skift lokationKarl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very fast service upon collecting the car, Ric & AJ very helpful and also provided a free upgrade as a better car was available 👍🏼
Virksomheden har svaret
Awful service. They are using Booking.com policies to cancel delayed collection so they charge 3 times the price and give you what car they have available. I'd expect much more from a company than hid... Se mere
Virksomheden har svaret
Great experience, the shuttle picked us up and dropped off. Would 100% recommend it . RK & AJ was super helpful.
Virksomheden har svaret
Virksomhedsoplysninger
Om Drivalia UK - BELFAST INTL AIRPORT
Skrevet af virksomheden
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Kontaktoplysninger
Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, Storbritannien
- 028 9244 8755
4,3
Fremragende
418 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nick was very helpful,polite and…
Nick was very helpful,polite and efficient .
Good service all round.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great experience
Easy booking, great transfer from airport. Easy instructions to follow. Tony helped me check in and was amazing. Will absolutely be using again
3. september 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Had a fantastic time at Drivalia there…
Had a fantastic time at Drivalia there car was nice and clean. Tony was really helpful will highly recommend 👌
3. september 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nick was fantastic very helpful
Nick was fantastic very helpful. Quick and easy check in. Very pleasant
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Wouldn’t use anyone else.
This is the third time we have used Drivalia and couldn’t fault them at all .Tony was fantastic as usual, extremely courteous and he was very kind to give us an upgrade car which was a lovely surprise . We wouldn’t use anyone else when renting a car , 5 star service .
23. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I will be honest they don’t even deserve one star nothing less though
I will be honest they don’t even deserve one star. I have had an ongoing complaint with this company since June when l arrived at Belfast airport to be told sorry we don’t have any cars for you we had booked and paid for 2 cars in March. The man was extremely rude and didn’t give a damn that we were not going to get the service we paid for and hung up. 5 hours later we finally managed to hire cars at an additional £1200 . The beginning of our holiday was ruined and l have truly never experienced such horrendous service. I wrote a review before and was asked to forward the invoice for Eurocar which l did. I have never had any resolution no apologies I’m out of pocket and l have 3 times put my case to customer services and never had any correspondence apart from we’ve received it. Absolutely appalling behaviour cannot believe that a company of this size can treat its customers so badly. Sharon
21. juni 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great experience
I had only ever picked up a rental car directly at the airport, the office was in a business park close to the airport. We followed the instructions called to tell them we had arrived, we then received a text giving us instructions of the pick up point, it was a super easy process, transfer driver was lovely and Tony at the office was efficient and friendly, great experience all round!! Also got upgraded....sweet!!
26. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
We want to give Tony a 7 star review…
We want to give Tony a 7 star review but there are only 5 possible!! Loved the service! And Robert the shuttle driver was awesome!!! All that and a free upgrade!!! Wow!!
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Tony was a great help
Tony was a great help. Robert a friendly shuttle driver. The car was new and a joy to drive.
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great price and Tony helped us out a…
Great price and Tony helped us out a lot.
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fabulous experience from start to…
Fabulous experience from start to finish. Great service and great team - thank you!
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Never use Drivalia, when something goes wrong, there will be no support
We ordered a car with the below cover for our holidays, which we have collected on the 17th with Super Relax and Unlimited Mileage.
We never received a copy of the signed contract (empty email sent), plus the copy PDF is not available online. We were sure we have full coverage when we departed from Belfast.
We had a terribly bad accident a day later, we glad we survived. As a side note, the safety bags did not inflate in the car It was at 6 pm. We called all available Drivalia numbers multiple times, we had to deal with answering machines. They provided no roadside assistance at all. We left voicemails, we also sent an email. The police had to manage to take the vehicle due to no response from Drivalia.
We requested a new car the next day, when we finally got hold of someone, we had absolutely nothing provided to us, so we lost 3 of our booked hotels, totalling 500 EUR. We filled out the necessary reports and forms, but since then, we received no update on the topic. Again, we called many numbers since then, was impossible to speak to anyone who knew what is going on.
Yesterday, we received a 230 pound charge and a brand new, unsigned contract stating our cover is Basic+ full cover . We called again 3 times and emailed for the original contract, of course no reply.
We have had an incredibly stressful vacation, a bad collision, physiological damage, we paid almost 700 EUR and we received no support or help from anyone in Drivalia. Now it seems they are trying to fool us with our cover as well to charge us more money. Dont ever hire a car with them.
25.08.2025: I contacted Drivalia as suggested below by the member. We had no proper explanation or solution. We have been charged for an excess plus admin fee for the collision. 1000 pounds spent, no replacement car given, no roadside assistance, poor customer service and zero compensation on our lost hotels.
Today, 12.09.2025 we received another email demanding 14k for repair "regardless of being responsible for the accident". No breakdown on repair cost for a car they claimed to be scrapped on a phone call on 25.08.2025 nor any info on the police report. All this with full cover. This case will be escalated to the international bodies.
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Nick was amazing couldn’t thank him…
Nick was amazing couldn’t thank him enough for helping us out! Great experience! Thank you Nick!
Highly recommend!
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nick was so helpful!!
Came to Belfast for the first time - Nick was such a great guy! So kind and helpful!
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic team at Belfast - Karl Business Park
Rohit and Nick were both extremely accommodating in helping us with our car. Got an upgrade and additional driver as complimentary.
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Collection of vehicle
During collection Rohit and Nick couldn’t be more helpful, changing our vehicle after we made a mistake on our order and making the collection process super easy.
Will leave another review after dropping the vehicle off
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Amazing customer service from Rohit and…
Amazing customer service from Rohit and nick. Both were friendly and Explained everything thoroughly.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great experience
Great experience. Nick was so helpful and very friendly! Will definitely use Drivalia again to hire a car!
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Nick and Graham very helpful
Nick and Graham very helpful. . Easy and to the point with a smile. Recommended.
14. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
We had a great experience
We had a great experience, quick and easy pick up from the airport and great service at the counter from Rohit! We will use again, thank you!
11. august 2025
Uopfordret anmeldelse
Besvarelse fra Drivalia UK - BELFAST INTL AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.