Colleague very knowledgeable instore at worting branch, and not pushy. Purchase handled quickly and quick delivery with slots given in advance, so you can plan your day
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolute perfection – the most comfortable single bed I’ve ever owned! I recently purchased a single bed from Dreams, and I could not be happier with my choice! this completely exceeded my expectati... Se mere
Jagoda the Dreams representitive was excellant in dealing with our purchase.She explained everything in detail about the product and allowed us to sample the products.The Dreams company have a system... Se mere
Buying a new mattress is an big and important purchase, and so we appreciated being given plenty of time and discussion so that we could make an informed decision. The salesman was knowledgeable, frie... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
59 Chapel Road, BN11 1HR, Worthing, Storbritannien
- 01903337049
4,9
Fremragende
106 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Advertised products don't exist!
Trying to buy an adjustable bed to suit our requirements was a nightmare - having ordered one once, paying in full, we waited weeks for delivery only to find that they don't sell the product! We went back in to get a refund but the salesman assured us that a similar model was definitely available, so we paid a hefty deposit and waited again, only to be told weeks later that this model doesn't exist! It still appears for sale on their website though! Dreams held £1000s of our for over 8 weeks, and we even had to go back to the store to sort out a refund!! Disgraceful
3. maj 2023
Uopfordret anmeldelse
Besvarelse fra Dreams - Worthing
Hi Helen
Thank you for your review. I am sorry for the issues you have had with getting a bed delivered to date. Unfortunately we cannot locate your order with the details provided. We have requested additional information, and I look forward to hearing from you shortly.
Many thanks
Peter
Very happy
We are very pleased with our new beds, helpful and knowledgeable staff and the timing of the delivery, which was done carefully.
14. juni 2023
Great service
Great service, plus we had to change the bed as we couldn't get the one we originally ordered up into our loft room
Cheers guys
4. juli 2023
Delivery on time
Delivery on time. Item as ordered. Delivery man very polite and helpful.
23. juni 2023
Great bed and service was excellent
Great bed and service was excellent. On time and great communication.
2. juni 2023
Thornbury D Mattress
My new Thornbury D Mattress is just right. It's firm and comfortable but what I like most is that I no longer move when my partner moves when sleeping
2. juni 2023
My new bed is super comfortable and the…
My new bed is super comfortable and the service was super too
28. april 2023
Excellent customer service in the local…
Excellent customer service in the local shop. Prompt delivery and kept up to date with the delivery day and time.
14. april 2023
Very good 👍
We liked the fast delivery! And very comfy for me and my husband, I can definitely feel an upgrade and makes me sleep nicely 😴.
29. marts 2023
An experience to "Dream" about
The staff at the Worthing branch were very knowledgeable and helpful. The gadget they had for seeing what type of mattress you needed was very good and found that I needed a firm mattress. After sampling the 3 it reccommended I picked one out and bought it. It was delivered by a very polite and helpful pair of delivery men. After a month it has proved very comfortable and a great improvement on the much softer mettress that I had previously, so I am avery satisfied customer.
22. februar 2023
Great friendly welcome very…
Great friendly welcome very knowledgeable staff polite and caring.
How sales person Trevor was very knowledgeable, helpful, polite and caring all the time we were there.
22. februar 2023
Uopfordret anmeldelse
Jagoda the Dreams representitive was…
Jagoda the Dreams representitive was excellant in dealing with our purchase.She explained everything in detail about the product and allowed us to sample the products.The Dreams company have a system where we could be tested for the type of mattress that would be best for us. We were very impressed with the overall service.
18. februar 2023
Uopfordret anmeldelse
Great service from shop to delivery and…
Great service from shop to delivery and construction of the bed itself - friendly helpful staff in the shop, clear communication around delivery and efficiently put together.
18. februar 2023
Great delivery drivers
17. februar 2023
Everything from expert advice
Everything from expert advice, on which mattress and bed frame would be suitable before purchase in our local store was excellent. Very friendly sales staff, who offered me a cup of coffee or tea before I made my purchase. The bed was ordered, and a very acceptable delivery date was given. Contact from purchasing was brilliant, right up to the day before delivery, where an accurate 2-hour slot was given,
The delivery staff were clean, smart, and polite. I didn't need their help after delivery, as my wife and I were going to assemble the bed, which was easy with the instruction pamphlet provided. The bed frame itself was in perfect condition and passed our own QC of what I expect a new item should be like.
The mattress is great quality, and value for money too.
I can honestly say that I haven't slept so well for years.
I would recommend Dreams for beds to anyone.
29. november 2022
Uopfordret anmeldelse
Great Service in Worthing
Trevor and his colleague in the Worthing branch were super helpful and friendly. Would definitely recommend checking them out!
Also their tempur cooltouch original elite was by far the coldest mattress we've tried; as a couple that runs hot at night this felt the best by a mile, and I believe the cooltouch is dreams exclusive.
8. oktober 2022
Uopfordret anmeldelse
Outstanding service
Outstanding service, underpinned by exceptional knowledge.
26. september 2022
Uopfordret anmeldelse
Great customer experience
We visited the Worthing Dreams store, Chloe greeted us and after an initial discussion put us on the mattress matching machine; this have done results which she then showed us and we tested them and make a purchase.
Chloe was a perfect salesperson, friendly, not pushy, knowledgeable and respectful.
Recommended, if you need a bed or mattress.
3. september 2022
Uopfordret anmeldelse
Your service was amazing both delivery…
Your service was amazing both delivery guys were very polite and put shoe covers on at door step which I found very respectful.
14. juni 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.