From entering the showroom and being warmly greeted by the agent until the delivery men placed our mattress in position everything went smoothly. The agent could not have been more helpful or consid... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beautiful sofa bed, great quality, sturdy and delivered right on time. Unfortunately we made the mistake of looking at the bed on the day of delivery and it's on the website now with 25% off - would... Se mere
Stephen (our salesman) did a fantastic job of helping us choose 2 new mattresses. He was extremely patient and made sure we were positive about our choices before we left! In fact we were there so lo... Se mere
Jenny, who served us was excellent. Took time to understand what we wanted and gave us all the best options and information we needed to make a decision. Very happy with the bed and mattress 👍
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 3 Riviera Way Retail Park, TQ2 7AP, Torquay, Storbritannien
- 01803303130
4,8
Fremragende
313 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service in-store by the staff
Great service in-store by the staff. Delivery chaps were great also.
25. november 2025
Everything was fine
Everything was fine , I can’t afford alot but I just had to have a new mattress and didn’t want to waste money on a bad one . The mattress that I bought is fantastic it’s the best sleep I’ve had for ALOT of years Dreams is definitely dreamy 👍🏻 very happy Thankyou
16. december 2025
Very Happy
Shop staff were polite, friendly and knowledgeable. The buying experience was easy and painless, as was the delivery. Took a while to assemble but felt very sturdy and rigid once up so worth the effort.
13. december 2025
We had a very positive experience…
We had a very positive experience choosing our new mattress. We were served by an experienced and knowledgeable assistant who gave us all the help we needed and plenty of time to make our decision. The initial opportunity to have our needs diagnosed on the computer linked mattress was an interesting experience. Things have certainly moved on since our previous experience of buying a mattress.
5. december 2025
Well informed advice in store
Well informed advice in store. Patient with all my questions. All round, a great experience.
15. november 2025
Mattress purchase
From entering the shop where the lady we saw was friendly and extremely helpful to the delivery driver who was also helpful and knowledgeable our experience has been excellent
31. oktober 2025
Very friendly/helpful staff in store
Very friendly/helpful staff in store.
Delivery was prompt, with friendly efficient delivery drivers too.
Very pleased with purchase, even though it is for a spare room for when grand-daughter stays occasionally.
9. oktober 2025
Perfect bed
Delivery was good even though I had to change the date. Bed so comfortable, only used the bed for a few nights so far, paying that don’t have to return 😀
11. oktober 2025
The salesperson made the experience…
The salesperson made the experience enjoyable.
7. oktober 2025
Uopfordret anmeldelse
Excellent quality of product
Excellent quality of product. Came on time. But a huge shout out to the two guys who delivered it: really professional, really competent. Brilliant service.
5. oktober 2025
Could not fault delivery men very helpful very helpful sales person
Could fault delivery men very helpful swift service very helpful sales team would most highly recommend dreams very happy with my bed TV keep up delivering good customer service Jason rice
4. oktober 2025
Great product, not pushy
Relaxed show room, sales person not pushy, just helpful. Really liked the computer testing bed. Very speedy turnaround to have my new bed arrive within a week. Delivery team quick, efficient, friendly, tidy and on time.
26. september 2025
Uopfordret anmeldelse
Everything was smooth & straightforward…
Everything was smooth & straightforward from beginning to end !
26. september 2025
Their friendly and patient attitude…
Their friendly and patient attitude helped me to choose the right products.
21. september 2025
Very happy with every aspect of our…
Very happy with every aspect of our purchase from Dreams.
19. september 2025
Very helpful and pleasant service
Very helpful and pleasant service
Removal men were very polite
Couldn’t ask for more
31. august 2025
The whole team were excellent
The whole team were excellent from ordering in the shop to delivery. Great customer service and communication. Really comfy bed, reasonably priced. Looks smart.
29. august 2025
Delivery was brilliant
Delivery was brilliant. Sales person Pauline was so helpful. Bed obviously still on 100 night sleep guarantee but at the moment no problem at all
18. august 2025
Dette er Trustpilot
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