We had such a lovely guy called Cameron help us during our visit. He was really helpful without being imposing, helped us with the sleep match and even gave us a drink while we wandered around, as we... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a look around at all the different types of beds saw the one we really liked ,meet a very nice lady who helped us with our choice she was very patient
Brilliant service from Sam & Dave,they were very polite and assembled our bed very efficiently. They protected our carpet by wearing shoe covers. The guys arrived on time and when leaving they tid... Se mere
What a wonderful company to do business with. A wonderful women called Ema in the Nottingham store helped us pick a great mattress. No pressure just sheer professionalism. Delivered promptly. There wa... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 10 Castle Meadow Retail Park, NG7 1GX, Nottingham, Storbritannien
- 01156784044
4,9
Fremragende
293 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arrived in the time slot stated
Arrived in the time slot stated. Helpful and pleasant men who delivered the bed.
9. oktober 2024
Thank you Cameron !
Thank you Cameron ! A great first experience at dreams . We were greeted warmly with the offer of a drink and then whisked off to the sleep match bed and pillows . Found our perfect mattress in minutes with a bit of fun along the way , hopefully back soon to order the rest of the family’s new mattresses
29. september 2024
A Dream to shop at Dreams…
From the moment we entered the Dreams store at Nottingham Castle Marina we were greeted and treated to a very thorough and interesting buying experience for a mattress. We were looked after by a gentleman called 'Denier' who was a delight to deal with and so knowledgeable and very tentative. Thank you Dreams.
18. august 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Therapur Mattress Very expensive mattress which is…
Decided to invest in what was advertised as a quality mattress with a cooling system
Very expensive mattress which is supposed to keep you cool. We found it was ineffective in keeping us cool. Mattress easily goes out of shape
For the cost very disappointing.
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Dreams - Nottingham Castle Marina
Good morning,
Thank you for taking the time to leave us your review.
I am sorry to hear that your not finding the mattress to offer the cool feeling and that the mattress is loosing its shape.
In order to look into both matters for you, I have requested your order details via Trustpilot and I hope to receive this information soon.
Many thanks,
Kishan
Really comfy mattress with great…
Really comfy mattress with great customer service. Especially delivery.
29. september 2024
wrong address!!!
Item, with no details on the packaging, delivered to the wrong address. I had to ring the delivery driver to get him to bring it to our address. No information on the packaging saying that it was for us. Not impressed. The driver rang me, said he had been knocking on the door for 5 minutes, with no answer. Said he would leave the headboard by the wheelie bin. Wrong house, that is why no one answered!!! - following contact with the store today, Tuesday 1st October, this has now been sorted out and I am happy with the solution offered.
29. september 2024
Besvarelse fra Dreams - Nottingham Castle Marina
Good afternoon Sam,
Thank you so much for taking the time to leave us your feedback.
I am very sorry to hear of the service issues you encountered during your delivery.
I did try to call you so we could discuss this in more detail but as I was unable to reach you, I have sent you an email and I do hope to hear from you soon.
Many thanks,
Kishan
Excellent service from sale room staff…
Excellent service from sale room staff and delivery company
27. september 2024
They were very friendly and answer all…
They were very friendly and answer all me questions. They even gave a demonstration of how the bed worked with the remote control. I was very happy with the service.
28. august 2024
Excellent professional service!
Right from the moment I walked into the Dreams shop I was helped but not hassled! Great delivery guys too!
I would highly recommend Dreams!!
6. september 2024
Highly recommend Dreams
Staff in showroom were knowledgeable about mattresses. Ordering was swift. The only issue was the store prices did not match online prices. But the manager sorted this out with staff. Delivery was efficient and staff were polite. Taken to my room of choice and instructions given about airing the mattress. I always buy from Dreams and would recommend.
1. september 2024
Very good service from the shop and…
Very good service from the shop and when it was delivered as well
17. august 2024
Very compitant staff in store.Delivery…
Very compitant staff in store.Delivery and payment options explained at every stage.Hassle free purchase.
10. august 2024
I am absolutely satisfied with the…
I am absolutely satisfied with the quality of work of Dreams. Good job by consultants. Fast delivery. Delivery at the specified time. The quality of the products is very good.
23. juli 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.