The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... Se mere
Fantastic shop ! Steve was amazing ! He went out of his way to help me. From walking into the shop and walking out, everything was so simple and no issues. No matter how many times I went to... Se mere
Ian offered help as soon as I walked in, but wasn’t pushy. He asked what I was looking for and suggested I browse. He also offered me a hot drink while I looked. One thing that impressed me was that... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, Storbritannien
- 01162164941
4,6
Fremragende
237 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good choices and team is helpful
Good choices and the team is very helpful as always.
7. oktober 2024
Uopfordret anmeldelse
Lady was very helpful from start to…
Lady was very helpful from start to finish to help me buy bed
6. oktober 2024
Firstly it was the helpful and polite…
Firstly it was the helpful and polite sales girl Claire who came over to help my wife and myself with the different types of beds and mattresses there where and that suit us, we laid on the mattres that takes our measurements that makes it suit us. We have had it now for just over a week and to be honest it is easily the best bed and mattress we have ever had. It arrived on time and the lads who took the old one away were also polite and professional.
6. oktober 2024
Helpful and friendly
The bed we purchased is fantastic, the person we spoke to when purchasing our dream was amazing, and the delivery guys that delivered our bed were very helpful and friendly. Thank you for being so helpful.
15. september 2024
Excellent serviceGreat service and guidance re our new…
Great service and guidance re our new mattress arrived on the date supplied taken up into our bedroom by two friendly helpful delivery men. Thank you
17. august 2024
Quick delivery
Quick delivery, team that helped me at the store in Leicester we're amazing
17. august 2024
The whole process was brilliant from…
The whole process was brilliant from ordering to installing! The branch we ordered from kept in touch leading up to delivery. We had to wait 12 weeks for delivery but was aware from ordering stage and throughout. Would thoroughly recommend
29. juli 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The manager in the 19/8/24 name Wakas…
The manager in the 19/8/24 name Wakas was the most moody and unhelpful person in the store. It was like they didn’t want to be there or even give the customer a good experience. The sales assistant Kushsali was great and did all she could do. After spending nearly £2000 in the store I was disappointed The manager was so rude. I’d be happy to give more details if someone wants to call or email me.
10. august 2024
Uopfordret anmeldelse
Besvarelse fra Dreams - Leicester St George
Good afternoon Beena
Thank you for taking the time to speak to me today. I am sorry for the issues you have had in store, and for any disappointment this caused.
I am glad we came to a resolution during our conversation, and should you need any further help or assistance, please do not hesitate to contact me.
Many thanks
Peter
Professional and knowledgeable staff
Professional and knowledgeable staff, Sleep match is a must for those buying a new bed.
29. juni 2024
Uopfordret anmeldelse
The customer service was excellent from…
The customer service was excellent from the first entering to making a purchase of a mattress. The salesman explained the benefits of the mattress that I was looking for, which helped make my decision. He wrote the details I needed to know so I knew about caring for the mattress to delivery of it.
I was sent a text advising of day and time if delivery band also a text for two hour time slot.
As a customer I was extremely satisfied with the service I received.
21. juni 2024
It was a good experience with dreams
16. juni 2024
Mattress is fantastic 😍
Mattress is fantastic 😍 our old one was 5 years old expensive was broken within first week. Got it fixed broken again.
Very happy customer thank you 😊
15. juni 2024
Delivery time schedule to long and…
Delivery time schedule to long and delivery drivers not professional using bad words not really good customer services from the delivery driver at all.
10. maj 2024
Besvarelse fra Dreams - Leicester St George
Good afternoon,
Thank you for taking the time to leave us your feedback and for speaking with me today.
I am sorry to hear of the service issue you are referring to and I am sorry about the lead time of the made to order items.
Following our conversation today, I want to thank you for your time and feedback. It is much appreciated. I have sent you an email as I want to be able to help you in case you require any further assistance.
Many thanks,
Kishan
Can't fault our bed at all
Can't fault our bed at all, when I went to buy the bed the staff were very helpful and friendly, I enjoyed testing which mattress was best for me, would definitely recommend dreams
11. maj 2024
The whole experience was fantastic from…
The whole experience was fantastic from the sales man in the shop to the delivery men . Fantastic keep up the good work all of you
19. april 2024
Lovely bed solid construction easy to…
Lovely bed solid construction easy to put together. Love matching tables.
29. marts 2024
Excellent Service …
The service I received from the member of staff who welcomed me was fantastic. It was easy for me to find the bed that I was looking for.
12. marts 2024
Uopfordret anmeldelse
Khushali her approach in being very…
Khushali’s approach was very customer centric in all aspects. Her product knowledge was excellent.
Steve’s input was very valuable to conclude the sale.
We have had the Tempur CTS ELITE for just over 2 weeks so it early days to rate the product. However so far it seems excellent.
7. marts 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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