Incredible service from the guys in Kidderminster! They’re always so accommodating and welcoming! They’re easy to talk too and answer any questions you have!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Whilst Visiting Dreams Kidderminster we were helped by Francis. She talked us through all the difference Mattresses, and how they can affect your sleep. She was extremely helpful and friendly.... Se mere
Delivery on time and efficient. We were able to change date easily. Very comfortable mattress. Great to be able to try out beds in store. Drawers in base shorter than previous ones. Disappointed that... Se mere
All things were great as usual, the delivery team were exceptional & went over & above. 1 very minor problem was the Mattress protector as supplied when fitted was so tight it made the bed feel li... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit G2 Crossley Retail Park, DY11 6DY, Kidderminster, Storbritannien
- 01562251309
4,8
Fremragende
280 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really helpful staff
Really helpful staff, great products, great offers
26. december 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Brought an electric bed and mattress…
Brought an electric bed and mattress (seen separately in store at time of purchase). Cost over £4,000. Told could return if not happy in 100 nights. Got bed set up and it slides down the base each time the head is raised. Tiny bar at end is holding mattress on the base, but leaving a huge gap where pillows are and damaging the mattress. See photos. Dreams say no fault with mattress or frame, so not upholding my complaint. Have offered £50 for anti slip mattress - I am unable to push mattress back onto frame as mobility is deteriorating hence the electric bed. Am really shocked at how poorly I have been treated over this. don't buy bed frame without seeing mattress on it as they won't help you, better still avoid them altogehter.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Dreams - Kidderminster
Good Morning Mrs Foster
Thank you for taking time to leave your review
I am very sorry to hear of your dissatisfaction with the bed and the options you have been given. I can see that an independent technician has confirmed that no fault has been found with the bed and mattress, and that you contacted the Furniture Ombudsman, who have agreed with this, and feel the £50 offering from us for you to purchase anti slip fabric, is more than fair and reasonable I’m afraid.
Kind Regards
Nick
Happy chappy
Great customer service. The delivery guys were great. The mattress is perfect for what we need.
19. december 2025
A very good company to buy from
I love the new bed I bought from them. The staff were very pleasant and helpful. It seemed quite a long wait between purchase and delivery but their delivery system was first class. One constructive point to make about the Woodstock bed is that the middle leg is too difficult to fit and adjust retrospectively and 2 long screws are needed to improve its stability.
16. december 2025
Easy experience
Jordan was a great help and made the whole experience very easy. Only issue was the wait times for delivery.
14. december 2025
Unlike other retailers i never once…
Unlike other retailers i never once felt as though i was being pressured into making a purchase the staff were very helpful and informative altogether a most enjoyable shopping experience
13. december 2025
Everything from the time I walked into…
Everything from the time I walked into the store to taking delivery of my mattress was excellent. I’m very happy with it, thank you
22. november 2025
The best.
The warm welcome you receive when you walk in the shop. Very pleasant staff. The staff were so helpful, friendly, pleasant and informative, without harassing you.
The best bed shop we have ever used.
10. november 2025
Uopfordret anmeldelse
Great service
Great service , good price , friendly staff in store and delivery personnel.
9. november 2025
Great friendly service from Jason &…
Great friendly service from Jason & francis was welcomed as soon as walked in offered help but said was just looking.
When we decided on what we wanted help was available straight away the product knowledge was exceptional of Jason & francis
20. oktober 2025
Uopfordret anmeldelse
Brilliant start to finish!
Jordan was brilliant at the Kidderminster store. He was very knowledgeable and guided us through the process effortlessly. We've recently had our new mattress delivered and it is exactly what we were looking for, it is so cosy and makes getting up incredibly hard! The delivery guys were in and out within 10 mins, the whole transaction was very easy from start to finish. Thank you Dreams and Jordan.
18. oktober 2025
Great company with fab people
Great company with fab people. They spent time with us and we made a fantastic purchase. We love our dreams bed. Thank you Dreams Kidderminster
17. oktober 2025
Dean’s experience
From showroom to purchase to delivery excellent customer experience can recommend Ken.
4. oktober 2025
Good priced quality matress
3. oktober 2025
Absolutely fantastic process from start…
Absolutely fantastic process from start to finish. Have never chosen a mattress for myself before, but enjoyed every step of dealing with Dreams.
The salesman Jason in the Kidderminster store could not have been more helpful, I then ordered online. Communication was perfect, and the delivery guys were friendly, easily sorting my old mattress to be recycled too. Actually SLEEPING on a Dreams mattress has been a game changer, as I have chronic health issues that cause a lot of hip, beck and shoulder pain. This mattress has made me look forward to going to bed!
13. september 2025
Everything went well
12. september 2025
Comfy new bed
Quality product great delivery service, the only let down they tried to deliver on the 22nd when I specifically said the 28th as I was travelling around Europe at the time, had to spend time on the phone whilst on holiday
6. september 2025
Dette er Trustpilot
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