THE STAFF (JANE) AT DREAMS , CARISBROOKE, ISLE OF WIGHT, WAS ABSOLUTELY BRILLIANT. WHILST WE WERE LOOKING AT A MATTRESS, I BECAME BREATHLESS, WHICH I SOMETIMES SUFFER FROM, BUT JANE WAS SO HELPFUL,... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service in store by Jade. We explained our needs and were recommended a tempur mattress that we subsequently bought. Got a good deal with new pillows, duvet and mattress protector. Had it f... Se mere
The in store experience and the delivery team experience were excellent. The products had some faults. The cloth on one bed base at one side had a scuff mark which nearly tore the cloth about... Se mere
Virksomheden har svaret
We had intended to buy a mattress from one of the new online companies. However we had had a bad experience and thought we'd pop in to Dreams to see what they had. I'm so glad we did, Jade was absolut... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Gunville Trading Estate, PO30 5LG, Isle of Wight, Storbritannien
- 01983654323
4,9
Fremragende
253 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service, great bed
From the moment we walked in the door to the delivery has been an excellent experience which is rare these days. Thank you to Jennifer whose customer service was perfect and who recommended the perfect mattress to go with our bed base. We love our new bed, it’s the best one we have ever had.
14. oktober 2023
Five stars
From purchase to delivery we couldn't have expected a better experience. Thank you.
2. oktober 2023
Excellent customer service and…
Excellent customer service and attention to detail throughout
6. oktober 2023
Helpful staff…
When I went into the shop the staff were very friendly and helpful.
Helped me with my choices.
2. oktober 2023
Excellent service thank you
29. september 2023
Sleeping on a cloud
First class customer relations helpful in every way no feeling of "being sold at"Happy experience from start to finish. Shown just what I asked for easy purchase and deliver by two conciderate men who took old mattress away Very Happy customer who is sleeping the dreem
9. september 2023
Excellent care & attention
The care & attention paid by Matthew was excellent. Everything clearly explained & the testing of mattresses & pillow was brilliant. The mattress that tests your sleeping position was really good. The delivery day & time updates where spot on & the guys were brilliant
5. august 2023
Dreams
The staff were very friendly and knowledgeable about their products, very professional
8. september 2023
Good experience
Everything to do with the order ran like clockwork. Thank you. Very helpful delivery men .
3. september 2023
Website order was quick and easy
Website order was quick and easy. My mattress arrived in a few days. Very pleased with the service. The rolled up mattress:
Dreams Robinson Rolled Mattress:
Comfort Grade: Medium
is very comfortable and I fully recommend it if you are thinking of buying.
27. august 2023
From start to finish everything was…
From start to finish everything was perfect the service in the store the cup of tea was good the delivery was very good very efficient and all rubbish was taken away.
27. august 2023
Excellent. Nothing was any trouble always…
Nothing was any trouble always attentive but not overly pushy like some but always on hand when needed
21. juli 2023
Everything good & efficient from In…
Everything good & efficient from In store & delivery personnel to actual Dreams Bed
4. juli 2023
Excellent customer service
Excellent customer service, the salesman guided me to all the different mattresses, allowing me to try them for as long as I needed to. After I chose the mattress that felt right for me the salesman talked me through the various purchase options. The delivery was on time with very helpful delivery men who removed my existing mattress, unpacked my new mattress and placed it on the bed.
15. juni 2023
Really pleased with experience from…
Really pleased with experience from sleep test through to delivery
22. juni 2023
Good customer service
Good customer service, delivered on time and got a call the day before to confirm delivery and on the day got a phone call with a time slot. The products are great.
13. juni 2023
Being kept advised on delivery time was…
Being kept advised on delivery time was most helpful. Staff were helpful.
9. juni 2023
Dette er Trustpilot
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