Dreams - Finchley Anmeldelser 

130
TrustScore 4.5 ud af 5

4,6

46 Ballards Lane, N3 2BB Finchley, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent Delivery Service (in two). Driver's name: Octavian. THANK YOU ! Text received the day before with a 2 hour time slot followed by a call from the Driver 5 minutes before on the day of deliver... Se mere

Bedømt til 5 ud af 5 stjerner

Audrey is a real asset to Dreams . She was friendly, helpful, knowledgeable, patient and courteous. A complete joy to deal with. Making the sale with her was straightforward and easy. She was able... Se mere

Bedømt til 5 ud af 5 stjerner

The sales person was very informative, explaining everything in a clear and concise way and made me very welcome, I believe his name was Harshil. Also the delivery team were very good with removing t... Se mere

Bedømt til 4 ud af 5 stjerner

service at the shop was excellent -your representative was helpful and polite and answered my queries fully and satisfactorily. delivery was also well done and old mattress was taken away. only proble... Se mere


Virksomhedsoplysninger

  1. Sengeforretning
  2. Sengetøjsbutik
  3. Soveværelsesmøbelbutik
  4. Madrasbutik

Skrevet af virksomheden

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrevet af virksomheden

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktoplysninger

  • 46 Ballards Lane, N3 2BB, Finchley, Storbritannien

  • 02083 434747

4,6

Fremragende

TrustScore 4.5 ud af 5

130 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(130)

13.450 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Good service in shop and delivery service

The delivery guys were great and the salesman I dealt with in store was very helpful. Your customer service and head office set up doesn’t work very well and is not customer focused enough.

So far, we are pleased with the mattresses but they do smell strongly of chemicals

4. august 2024
Bedømt til 5 ud af 5 stjerner

Highly reccommended

From going in to Dreams , the service in the shop by a very helpful an knowledgeable staff member to excellent communication re delivery , day of delivery they were early , all went very smoothly , would highly recommend

20. juli 2024
Bedømt til 1 ud af 5 stjerner

Not happy with matters

Not happy with matters

28. juni 2024
Dreams - Finchley-logo

Besvarelse fra Dreams - Finchley

Good morning,

Thank you for taking the time to leave your review and for speaking to me over the phone just now.

I am sorry to hear that you are not getting on with your new mattress. If you would like to swap it with a different one you can do so by taking advantage of our 100-night comfort guarantee.

Kind regards,

Simon

Bedømt til 5 ud af 5 stjerner

Went to the Dreams in Ballards Lane

Went to the Dreams in Ballards Lane. Needed a new mattress as my father just passed away from stage 4 bladder cancer and my mum was no longer able to use her old bed for sanitary reasons. My mother and I dealt with a gentleman by the name of Alistair. He was very helpful and took an immense amount of time to help guide my mother for a new bed to suit all her needs for comfort. At an already great discounted price.Alistair was patient, kind, compassionate and extremely knowledgeable. Everything you could possibly wish for especially during a difficult time.

So thank you Dreams and especially Alistair for the terrific service and quality products ; ensuring maximum comfort at a very reasonable price.

18. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The sales team were extremely polite &…

The sales team were extremely polite & knowledgeable about their products. We were shown various mattresses and based on their good advice were happy to purchase our new mattress, which was delivered within a few days after the purchase. We now a good night's sleep & wake up without the usual aches & pains

2. marts 2024
Bedømt til 5 ud af 5 stjerner

Impressed.

Very person centred young man whom I dealt with. Provided me with lots of information re the different mattresses. At no time did he try to sell me any particular product. The final decision was entirely my own. He made the complete transaction very smooth from start to finish.
First impressions of shop staff and how they act makes or breaks a sale for me. Top marks to this young man.

9. februar 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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