Excellent Delivery Service (in two). Driver's name: Octavian. THANK YOU ! Text received the day before with a 2 hour time slot followed by a call from the Driver 5 minutes before on the day of deliver... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Audrey is a real asset to Dreams . She was friendly, helpful, knowledgeable, patient and courteous. A complete joy to deal with. Making the sale with her was straightforward and easy. She was able... Se mere
The sales person was very informative, explaining everything in a clear and concise way and made me very welcome, I believe his name was Harshil. Also the delivery team were very good with removing t... Se mere
service at the shop was excellent -your representative was helpful and polite and answered my queries fully and satisfactorily. delivery was also well done and old mattress was taken away. only proble... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
46 Ballards Lane, N3 2BB, Finchley, Storbritannien
- 02083 434747
4,6
Fremragende
130 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful staff.
Very helpful staff, didn't try to push us into purchasing any particular mattress.
6. september 2025
Really good experience purchasing a new…
Really good experience purchasing a new bed and mattress at Dreams. Attentive customer service throughout the process.
27. juli 2025
Uopfordret anmeldelse
Very good service from start to finish…
Very good service from start to finish and the bed is absolutely fantastic.
Very professional experience from the sales team and the insulation team were very obliging and tidy.
25. juli 2025
Highly recommend Dreams
Absolutely thrilled with our new sofa bed. Although not used as a bed yet, it is so comfortable and admired by everyone. The staff throughout have been so helpful and obliging from our purchase at the Finchley branch of Dreams to the setting up by the friendly delivery men
12. juli 2025
My son seems really happy with his new…
My son seems really happy with his new mattress.
13. juli 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
How is it that less than 2 years that…
How is it that less than 2 years that the mattress has torn whilst ive tried to clean a small part of it. This cost me £1,500 and it should last me years. This is terrible. I was using a wetwipe to clean a small part of it after sprinkling bicarbonate of soda to get rid of dog pee.
How can it rip so easily.
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra Dreams - Finchley
Good morning Pauline,
Thank you for taking the time to leave us your review.
I am sorry to hear of the damage to your mattress.
In order to look into this matter in more detail, I have requested your order details via Trustpilot, as they were not submitted with your review. I do hope to receive this information soon.
Many thanks,
Kishan
Good service when buying
Good service when buying, delivering and putting the bed together. Comfy bed and mattress at a very reasonable price
4. juli 2025
I want return the mattress all done…
I want return the mattress all done hurt my back..!!
14. juni 2025
Besvarelse fra Dreams - Finchley
Good afternoon Daljinder,
Thank you for taking the time to leave us a review.
I’m sorry to hear that you’re not finding your new mattress comfortable. I did try to call you to discuss this and help find a resolution but was unable to reach you, so I’ve followed up with an email.
I look forward to hearing from you and hope we can resolve this promptly.
Many thanks
Hassan
The quality of everything was good and…
The quality of everything was good and also the variety of products were great. I like it.
10. juni 2025
Uopfordret anmeldelse
A very easy transaction from beginning…
A very easy transaction from beginning to end, kept updated and given time of expected delivery excellent service thank you
6. juni 2025
I love Dreams!!!!!!
Audrey was friendly and knowledgeable.
She knew who the management was and promoted and spoke about Dreams very positively.
I felt like I was being looked after by a Familey run business. Audrey really got me in the "buying" mood, Dreams products are lovely however the attitude of your sales lady Audrey brought me back in spending money. Don't loose this lady, a good company is only as good as its staff and this lady cares.
30. maj 2025
Uopfordret anmeldelse
Excellent Customer service
I bought an additional mattress from the Finchley Central London store. I always seek out Audrey - one of the Dreams’ advisors. She totally understands my needs and has a very impressive knowledge of beds and mattresses. With Audrey’s help, I chose a Tempur medium mattress. Very much looking forward to the delivery.
25. april 2025
Uopfordret anmeldelse
The quality of the products are very…
The quality of the products are very good, the delivery people were professional,know all about the product and friendly. I am happy with my purchase. Thank you
26. april 2025
Outstanding service from start to…
Outstanding service from start to finish. The Dreams Finchley team listened to our needs, guided us to the perfect bed, and made the whole process effortless. Now we wake up feeling like we’ve spent the night in a 5-star hotel every single morning. Highly recommended!
26. april 2025
Single bed was delivered on time. Firm, supportive and comfortable.
My single bed was delivered on time, on the specified day. The guys were quick and efficient to assemble and put it where I specified and then add the mattress and 2 storage drawers. The drawers have ample space to put away sheets, duvet covers, etc.
A very comfortable and firm mattress, with plenty of support. A really good purchase.
11. april 2025
Professional service
As soon as I entered the shop, I was welcomed. The shop assistant gave me professional and kind advice and service in order for me to choose the right product for me.
29. marts 2025
Uopfordret anmeldelse
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