From the minute we walked through the door of Dreams at Seafield In Edinburgh Godfrey took great care of us even bringing us a coffee / water . He was very pleasant, understanding and very knowledgeab... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good service at the Leith branch, delivery/assembly team extremely good. So far, pleased with the mattress although puzzled that it’s classified as firm when it’s pretty soft. However it’s much c... Se mere
We visited the Dreams warehouse at Seafield, Edinburgh and were very impressed with the excellent service we received from Godfrey. He was very friendly, knowledgeable and helpful. We were taken throu... Se mere
Good overall experience from Dreams from store to delivery . Pleased with my new bed / mattress . Shout out to the delivery guys who went above and beyond to assemble my bed and take away all packagin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
1 Seafield Road, EH6 7LE, Edinburgh, Storbritannien
- 01315 530213
4,9
Fremragende
263 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent store and service
Excellent store and service, staff very helpful and polite,
27. februar 2025
Just what I wanted
Just what I wanted. Gottfried in Edinburgh sold the right product for me
20. februar 2025
Excellent service
Excellent service in store by staff who know their products and really care.
Delivery and assembly was excellent and communication was faultless.
5. februar 2025
A Happy Customer
Assistant in the shop was very helpful and attentive without being pushy.
Bed and mattress arrived on day stated and delivered within the time frame I had been advised, by two professional and pleasant young men. They quickly assembled the bed and mattress and demonstrated how to use the remote control.
Bed is very comfortable and I am very happy with my purchase.
12. februar 2025
Amazing
Godfrey was very nice and friendly with us, he has showed knowledge about the mattresses and he even give me an amazing gifts for my purchase.
I recommend him 100%
8. februar 2025
Uopfordret anmeldelse
Good customer service
Very friendly good customer service. There was no pressure put on you to buy. Product knowledge was very good and concise.
31. januar 2025
Uopfordret anmeldelse
My mattress is so comfortable and is a…
My mattress is so comfortable and is a great support to my back. Thanks again for all your help getting me the right one. Would thoroughly recommend your products and service.
Pat Berry
Port Seton
19. januar 2025
Absolutely brilliant from dreams
Absolutely brilliant from dreams. Dealt with the Edinburgh store this time (George the manager) nothing was too much hassle sorted everything out - he’s a credit to the company. Opted for the Therapur 2800 artic after trying lots of options.
27. december 2024
From the moment we walked into Dreams…
From the moment we walked into Dreams we were welcomed in asked if we would like a coffee or tea he did not rush us he was very knowledgeable and very pleasant he helped us get what we wanted I would recommend if anyone needs a new bed or mattress to go in
5. januar 2025
Uopfordret anmeldelse
Wonderful service
Helpful and friendly service. I was able to take as much time as I wanted and needed without being hurried .
28. november 2024
Iain was great
Iain was great, he has an in depth knowledge of the products, is very friendly and approachable and made the whole process easy, thanks Iain!
2. december 2024
Uopfordret anmeldelse
First Class Service
First class in-store service from sales agent who really listened to what I was looking for. Excellent information given on my possible purchase. And and excellent service again from the delivery team with good communication in delivery time. Delivered to room of my choice in a professional, polite and courteous manner. Five stars all round, Thank You Dreams.
12. december 2024
Best sleep I've had in a while
Best sleep I've had in a while. The sales assistant was very helpful.
12. december 2024
No problems whatsoever,first class.
30. november 2024
From entering ur seafield store
From entering ur seafield store. Godfrey made us feel welcomed.. took the time to go through everything with us ..from the comfort of the mattress to picking the bed.. Godfrey was such a gentleman from start to finish.. even offered tea an coffee.. I would definitely recommend Godfrey as a great salesman.... The delivery guys (15TH November 9.30).. sorry can't remember there names .. however they were so so helpful ... polite..taken the time to cover there shoes before entering my house.. explained everything about the bed .. how it works .. taking all the wrappings away with them.. so polite from entering to leaving... I would certainly recommend these guys ... 100%...
23. november 2024
Easy enough experience in the shop
Easy enough experience in the shop. We made our choice, sorted our options, and got a date set.
The only thing to possible moan at it the value of the delivery costs, even without the building. As an already premium item, can rocket further.
That said, the bed is great, and was delivered as prescribed, with no issues. Hence, the 5-Stars.
13. oktober 2024
Excellent service and attention from…
Excellent service and attention from the seller in Edinburgh. Delivery on time.
26. oktober 2024
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