From the moment we walked in to completing our order Kieran from the Chippenham store made it really easy. We’ve needed to buy a new mattress for a while now and have been putting it off as I have no... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Loved the sleep system in fact would have happily taken it home. Narrowed down our search based on our requirements and ultimately chose a medium memory foam mattress. Took a week or so for me to get... Se mere
Showroom staff were great. Delivery men were very picky about bringing the bed up to our bedroom (though they eventually did). My wife likes the comfort of the mattress, I am less enthusiastic. PS... Se mere
Virksomheden har svaret
We are a return customer. Highly recommend the Chippenham branch for the service & advice received. Bed delivered on time. Lots of contact with updates. Delivery guys were polite & helpful. Most of... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Hathaway Retail Park, SN15 1JG, Chippenham, Storbritannien
- 01249 655987
4,9
Fremragende
152 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A really good all round experience
Clean, tidy shop, friendly and helpfully assistants. An in-depth knowledge of the products was obvious from talking with the assistant. Quick delivery service - really looking forward to our new mattress.
12. juli 2021
Uopfordret anmeldelse
Excellent customer service
Charles at the Chippenham store has been an absolute star in helping us with the SleepMatch system and our sofa-bed purchase. Although our desired product was not available during our visit, Charles made sure to call us and let us know as soon as it became available to order, and the delivery was made within a week.
11. juli 2021
Uopfordret anmeldelse
Chris and the store manager from…
Chris and the store manager from Chippenham store were fantastic they helped us with their extensive knowledge spent all the time we wanted with them without any issues and were full of happiness. Credit to the store.
7. juni 2021
Uopfordret anmeldelse
Sweet Dreams
Entered store, greeted by staff member who offered assistance if we needed it - we did. Played on the Dreams bed selector, great fun, then selected our new mattress and bed - perfect, cant praise the staff enough for help and product knowledge 👍
25. maj 2021
Uopfordret anmeldelse
Chippenham Store & SleepMatch
Went to the Chippenham store and had excellent service selecting mattresses based on the SleepMatch system which recommends you mattresses based on your body. Returned to purchase and there was a 20% off deal on. Absolutely spot on. The staff (Charles) were really helpful. Delivery was within a week and they took the new mattress upstairs and put it on the bed for me - I cannot fault them. They (for a fee) recycled my old mattress; something I was keen to not end up in landfill.
19. maj 2021
Uopfordret anmeldelse
Dreams Chippenham Store
We ordered a new bed at the Dreams store in Chippenham, and the service we received was incredible. Rhianna welcomed us the moment we set foot in the store and ensured we had all the knowledge we needed and directed us to something we may like as we had no idea what we wanted. We were offered beverages and she was very patient with us while we went through credit checks, even when we changed our mind at the last minute for a different bed! We are due our delivery in 2 weeks time, so cannot fault Dreams!
8. maj 2021
Uopfordret anmeldelse
Positive Experience
A very positive experience . We ordered a mattress , cover, pillow and bed frame . Delivery was arranged by the end of the week . Also arranged to take our old mattress for a small fee .
Pleasant , helpful staff , all with a friendly personal feel .
14. april 2021
Uopfordret anmeldelse
Exceptional Service
The team at the Chippenham store are so friendly and welcoming, i was given all the help I needed to buy the right bed for me within my budget. I strongly recommend Dreams, the service by both the team in store, and for delivery was fantastic.
3. december 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.