From the moment we walked in to completing our order Kieran from the Chippenham store made it really easy. We’ve needed to buy a new mattress for a while now and have been putting it off as I have no... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Loved the sleep system in fact would have happily taken it home. Narrowed down our search based on our requirements and ultimately chose a medium memory foam mattress. Took a week or so for me to get... Se mere
Showroom staff were great. Delivery men were very picky about bringing the bed up to our bedroom (though they eventually did). My wife likes the comfort of the mattress, I am less enthusiastic. PS... Se mere
Virksomheden har svaret
We are a return customer. Highly recommend the Chippenham branch for the service & advice received. Bed delivered on time. Lots of contact with updates. Delivery guys were polite & helpful. Most of... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Hathaway Retail Park, SN15 1JG, Chippenham, Storbritannien
- 01249 655987
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery
Bed came on time. Paid for construction and the guys built the bed in 20 minutes, much faster thsn I'd have been sleeping to fonit I'm sure!
Outstanding Customer Service!
From the moment we walked in to completing our order Kieran from the Chippenham store made it really easy. We’ve needed to buy a new mattress for a while now and have been putting it off as I have no idea what I need or wanted. Kieran listened to us and talked us through a number of opinions. We decided on one and I couldn’t be happier with our purchase. I’m completely put at ease with the comfort guarantee and he even found a pillow that fit our budget aswell.
Lovely mattress
Loved the sleep system in fact would have happily taken it home. Narrowed down our search based on our requirements and ultimately chose a medium memory foam mattress. Took a week or so for me to get used to it although my husband loved it from the first night, but really pleased. Excellent customer service and swift delivery.
Great buying experience
Kieran at Dream Chippenham made the experience of finding a new mattress easy and quick. Tge sleep machine really helped narrow down our choices and Kieran’s knowledge of the different types of mattress really helped us make an informed decision.
Highly recommend
Have used this store previously and had good experience on both occasions, so would def. recommend. Dreams staff are friendly and very helpful, do not rush or push you into anything, listen to what you want or need and offer as much help and advice where possible. The only downside was that there was no disabled access to the first floor level, only stairs, but other than that, would def. recommend Dreams, they offer excellent products and good value for money.
Plenty of choice and the new machine.
Plenty of choice and the new machine to help find the best bed for you is fun, and apparently accurate! The bed it recommended is so comfortable and I sleep like a log on it! The staff were super friendly and helpful in the Chippenham branch.
The whole experience was positive
The whole experience was positive. Knowledgeable, friendly staff who were patient but not pushy for a sale.
Mattress and bed frame purchase
Friendly knowledgeable staff wide range of beds and mattresses sleep match technology Plenty of time to try the different mattresses available comfortable surroundings.
The Staff at the Chippenham branch
The Staff at the Chippenham branch - Charles and Rhianna - were extremely knowledgeable and helpful in refining my requirements by outlining the options to suit my needs. A very professional service
Advice Experience and efficient
Advice Experience and efficient
Delivered on time and delivery men very helpful
The bed was delivered on the 2nd November correct…
The bed was delivered on the correct day.
The guys put over shoes on when entering the house and were polite and helpful
Absolute STARS!!!!!! GO Chippenham Team!!
From the fist moment of entering the store, I have experienced nothing but helpfulness. Everything went so easy, only a small down payment, I could change delivery addresses and dates whenever I wanted and delivery was absolutely perfect. And last but not least, the purchase was an amazing hit! Great experiences all together. I will go back for a next purchase, no doubt about it!
Excellent service
Excellent service, prompt delivery from a great team. Very slick and professional. Highly recommended.
Good product knowledge and customer…
Good product knowledge and customer attention. The store staff were exceptionally helpful.
Our store experience was exceptional!!
Our store experience was exceptional. The member of staff we saw was attentive, informative and friendly. Unlike other retail establishments we were not pushed towards a particular brand or product, instead we were guided through the options that suited our needs.
Chippenham store top assistance
Jenny, the store manager in Chippenham, was very helpful and knowledgeable. She started with the dream machine and from there she guided me through different mattresses and pillows until I found my perfect fit
A large selection of bed and matrasses'…
A large selection of bed and matrasses' to chose from. The staff were most helpful without in any way being 'pushy'.
Very happy with my visit to the store
Very happy with my visit to the store. Offered lots of options and Charles obviously knew what he was talking about which made my decision on which bed to purchase much easier.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







