Good experience with the sales staff in the local showroom - not pushy, but provided good information. Short delivery date. Friendly guys who delivered the bed. Fairly easy for two strong people to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I visited Bromley branch initially for a quote. I was greeted by Hamish and Jack. I was so well looked after, that I placed order for a bed and Mattress. The bed came today, just a few minutes la... Se mere
Excellent service from Sidi at Dreams Bromley. He took a real interest in our situation and provided sound advice and after sales service. He made it clear from the start that we had to come to the ri... Se mere
We went to the Dreams store (Bromley) initially and the staff were super helpful. The most suitable matress was found and then base and head board. However, we placed the order online. Very easy proc... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
44 High Street, BR1 1EA, Bromley, Storbritannien
- 02038904134
4,9
Fremragende
215 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly helpful girl who served us
We found the girl who served us friendly and helpful and we are really pleased with the comfort of the mattress
25. oktober 2024
Great new mattress from Bromley.
I am very pleased with my new mattresss. It is comfortable and just what I needed. I had no problem getting used to it, and am being good and turning it each week to even out the wear. I had a very good experience in your shop in Bromley, very helpful advice from Jason and his trusty machine which found the right sort of mattress for me.
3. oktober 2024
Very good experience.
Honestly if you're thinking of getting a bed or mattress, go to a dreams store because they make it so much easier and can help you get a mattress that suits your needs rather than trying to guess online.
They have a machine that basically weighs your body and checks where pressure is placed during sleep and will pick mattresses for you based on YOUR needs rather than having to guess based on reviews.
I highly recommend Bromley store as staff were very helpful and friendly. Joe was a top guy.
22. oktober 2024
Uopfordret anmeldelse
Great experience
Staff were friendly, helpful and knowledgeable, I was greeted on arrival and put on the test bed, and shown the appropriate mattresses for my requirements. Everything was explained clearly and I was even given a drink of water. Delivery was on time, I was kept informed at every stage. My new mattress is excellent. Altogether a very good retail experience and I would recommend Dreams to friends and family.
19. oktober 2024
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The store manager was helpful but the…
The store manager was helpful but the product range was limited for different price range.
23. september 2024
Uopfordret anmeldelse
Besvarelse fra Dreams - Bromley
Good morning Andrew,
Thank you for taking the time to share your feedback with us.
I am glad to hear that you found the Store Manager to be helpful. However, I am sorry that you found the product range to be limited for different prices ranges.
We value all customer feedback, and I would love to speak with you to gather some additional information as I want to understand what type of product you were looking for and what your budget was.
In order to arrange a call, have requested your contact details via Trustpilot and hope to receive this information soon.
Many thanks,
Kishan
When we walked into store we were…
When we walked into store we were greeted and then shown many beds which may suit we then went on the computer screen to tell us what sort to look out for and which would suit us best.
We found the ideal divan and then on to find the right mattress for us which we did.
It was delivered promptly and on date that we asked for.
The delivery was very good and were very helpful.
Since then we have never looked back, we love our new Dream bed.
21. september 2024
Staff member Jason was knowledgeable…
Staff member Jason was knowledgeable and helpful.
15. september 2024
Great service
Great service.
The two delivery men were great, really friendly, helpful and gave great tips on how to fix the bed together.
15. september 2024
The manager who assist us is brilliant…
The manager who assist us is brilliant the two staff who deliver our mattress also brilliant we are very happy the service that we received we like the mattress is very comfortable thank you .
8. september 2024
Experience was good from store to…
Experience was good from store to delivery, no one issue end to end csnt recommend enough, I went for the Dreams Rochester Mattress, having a great night's sleep now
7. september 2024
Welcoming place / No pressure to buy if you are no sure
Top customer service
So helpful and patience
would recommend %100
1. september 2024
Very comfortable bed at a reasonable…
Very comfortable bed at a reasonable price, delivered promptly and on time.
31. august 2024
Great staff
5. august 2024
We got look after with the choice of…bed
We got look after with the choice of bed 🛌 we needed
2. august 2024
Great service, friendly and professional
Knowledgeable, helpful sales staff in store. Great service from delivery and installation team.
4. august 2024
Excellent customer service and a lovely…
Excellent customer service and a lovely bed we are very happy with. It was a great experience being a Dreams customer. Sweet Dreams are frequent now :)
20. juli 2024
People and product
27. juli 2024
Good service all round
I received good customer service in store, helpful and unrushed, the mattress arrived during the times specified and the delivery of the new one and collection of the old one were quick and efficient.
The instructions for the care of the mattress were clear and it has proved to be comfortable and satisfactory.
18. juni 2024
Excellent customer service in store…
Excellent customer service in store (thank you Meryem in Bromley). Communication was great from the delivery team who kept us informed well the day before and day of delivery.
The team wore shoe covers in the house and happily took the packaging away when I asked if it was possible. Would definitely recommend 👌
20. juli 2024
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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