Good experience with the sales staff in the local showroom - not pushy, but provided good information. Short delivery date. Friendly guys who delivered the bed. Fairly easy for two strong people to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I visited Bromley branch initially for a quote. I was greeted by Hamish and Jack. I was so well looked after, that I placed order for a bed and Mattress. The bed came today, just a few minutes la... Se mere
Excellent service from Sidi at Dreams Bromley. He took a real interest in our situation and provided sound advice and after sales service. He made it clear from the start that we had to come to the ri... Se mere
We went to the Dreams store (Bromley) initially and the staff were super helpful. The most suitable matress was found and then base and head board. However, we placed the order online. Very easy proc... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
44 High Street, BR1 1EA, Bromley, Storbritannien
- 02038904134
4,9
Fremragende
215 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing customer service by Meryem
We visited the store in Bromley on Friday 27th of June.
We have received an excellent customer service by Meryem.
We have ordered a mattress and received it just a week after.
Highly recommend this store
27. juni 2025
Uopfordret anmeldelse
Delivery men very helpful
6. juni 2025
The exemplary level of customer advice
The exemplary level of customer advice, quality of listening and real support
31. maj 2025
Uopfordret anmeldelse
Great service and very knowledgeable…
Great service and very knowledgeable staff, helped me with getting the right bed to fit in the bedroom as well as suggesting the correct mattress. All in all will definitely recommend as the service the staff gave was pretty much spot on, no aggressive or pushy sales tactics either.
20. april 2025
Efficient service with excellent staff…
Efficient service with excellent staff who were polite and professional at all times. Good quality products.
23. maj 2025
Excellent service from point of…
Excellent service from point of purchase, to the delivery and putting up bed.
3. maj 2025
Very pleased with product and customer…
Very pleased with product and customer service. Would recommend to friends.
27. april 2025
A Dream purchasev went smoothly.The delivery…
Everything went smoothly.The delivery men set it up and took the old one away fantastic would recommend you to everyone
26. april 2025
Excellent product and service as always…
Excellent product and service as always from Dreams-thank you!
20. april 2025
purchase and delivery of a blanket box
Good service from manager in shop, prompt delivery, just what we wanted.
11. april 2025
Good service and advice.
12. april 2025
Crew turned up on time and were…
Crew turned up on time and were helpful. Bromley shop very useful as I was able to test mattress.
21. marts 2025
Amazing service
Amazing service, very friendly the young lady has amazing customer service skills.
15. februar 2025
Great service
The young man who served us made it easy to purchase a new mattress
17. marts 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Not happy with customer services.paying…
Not happy with customer services.paying for extra service to be delivery on a Saturday then came out of schedule.
Not happy at all.
13. marts 2025
Besvarelse fra Dreams - Bromley
Good afternoon Francis,
Thank you for taking the time to leave us your feedback.
I am sorry for the service issues you encountered.
I did try to call you today so we could discuss this further but as I could not reach you, I have sent you an email and do hope to hear from you soon.
Many thanks,
Kishan
The two man that delivered was brilliant, polite and hardworking.Thank you
Follow up till the day of delivery,
Bromley manager is very helpful and hardworking with his Job and thanks to the delivery man.
13. marts 2025
Great products and customer service
We went to the Dreams store (Bromley) initially and the staff were super helpful. The most suitable matress was found and then base and head board. However, we placed the order online. Very easy process, clear delivery details and everything went exactly to timings and plan. Really pleased with all the products. Matress is very comfortable and the ottoman bed was easy to put together. Dreams customer service was excellent. Will definitely use again.
8. marts 2025
So glad we visited Dreams in Bromley
So glad we visited Dreams in Bromley. Jason, the store manager was patient and so knowledgeable. I wouldn’t hesitate in recommending. Thank you Jason - you found the perfect matress for us. Customer care like that is a rare thing these days.
1. februar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.