Shop assistant was very informative. Product was delivered on time with a fantastic group of delivery team. Product has been excellent. No more back ache
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It's our third bed and mattress from Dreams and on each occasion it has been effortless. The delivery was bang on time and I was able to self-build a double ottoman almost single handedly (in 3 hours)... Se mere
Every time we went to the shop all the staff were helpful and attentive. We bought a mattress, but unfortunately it was unsuitable so we arranged to change it as per there guarantee. We arranged this... Se mere
Sales staff good and knowledgable . Didn’t wait too long for delivery but found cost to carry the mattress upstairs very expensive for such a simple procedure also the cost to take old mattress away a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Churchill Retail Park, Churchill Way, SP10 1RY, Andover, Storbritannien
- 01264 575348
4,8
Fremragende
59 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shop assistant was very informative
Shop assistant was very informative. Product was delivered on time with a fantastic group of delivery team. Product has been excellent. No more back ache
13. juni 2026
Dreams can come true
Thought out the whole process dreams staff made it easy, helpful from start to finish and the delivery was great
31. maj 2026
Bought a king size Tempor mattress and…
We recently purchased a king size Tempur mattress from Dreams and couldn’t be happier with both the product and the service we received. From the moment we walked into the store through to the delivery of the mattress, the entire process was seamless and professional.
The sleep matching system was brilliant and made choosing the right mattress so much easier — honestly, we only wish we’d done it sooner. The mattress we ended up choosing is perfect for us and has made a huge difference already.
The salesperson was friendly, knowledgeable, and genuinely helpful throughout, without being at all pushy like we’ve experienced in other stores. Overall, an excellent experience from start to finish and I’d highly recommend both the sleep matching system and Dreams to anyone looking for a new mattress.
19. april 2026
Great service from purchase through to…
Great service from purchase through to delivery. Sales assistant was very helpful and explained everything well. Delivery team also provided a good service.
17. maj 2026
It's our third bed and mattress from…
It's our third bed and mattress from Dreams and on each occasion it has been effortless. The delivery was bang on time and I was able to self-build a double ottoman almost single handedly (in 3 hours). Daughter is more than happy and sleeping better than before, so what is not to love?
16. maj 2026
Great friendly staff who inspired…
Great friendly staff who inspired confidence with their product knowledge. Enjoyed a coffee. The only thing that let them down was that although they were able to quote me a price, they couldn't let me have a copy.(Either printed or e-mailed) Apparently Head Office banned it. With an expensive purchase you need time to go away and have a think.
One thing that helped if that they deliver the new bed and dispose of the old. The two young delivery men were very friendly and inspired confidence. Again they did a great job.
I have one word for the local staff (Shop and delivery) ***** FANTASTIC *****
30. april 2026
Amazing.
Amazing.. all round from the purchase of the mattress to the delivery. Couldn’t be happier.
9. maj 2026
Every time we went to the shop
Every time we went to the shop all the staff were helpful and attentive. We bought a mattress, but unfortunately it was unsuitable so we arranged to change it as per there guarantee. We arranged this through their customer services. Spoke to a young man, Arbaz, who was helpful and knowledgeable. Very happy with the service from beginning to end.
25. marts 2026
Uopfordret anmeldelse
A brilliant all round shopping experience 🙂
Excellent customer service from the moment I placed my order.
Quick delivery within 3 days and I was kept updated every step of the way, right to the delivery.
Our delivery drivers Sean and Adam were very helpful, polite, cheerful and delivery was bang on time.
PS: Our new Sofabed is fantastic!!
21. marts 2026
Sweet Dreams
We visited Dreams at Andover Hampshire. The young lady who greeted us was Lulia Mirela. She was friendly and so helpful. She showed real patience with my indecisions and did not pressurize me in any way. She was very knowledgeable about your products and I have to say she was the best assistant I’ve experienced in a long time! I only wish other shop assistants could learn from her how to communicate with customers.
Ms Mirela is a real Credit to your Dreams Store in Andover.
R Holford
Order No. 420 A001757
28. februar 2026
Uopfordret anmeldelse
Great service very professional!
Great service very professional!
Ryan and Dale were efficient, tidy and very respectful
31. januar 2026
Customer Service.
from the moment we walked in the shop we were made welcome. The customer service was excellent.
Very happy with mattress we chose.
21. februar 2026
Good service. Came in the time slot allocated
Good service. Delivery slots available to suit my working hours,
Came in the time slot allocated
2. februar 2026
Very helpful staff enabled us to make…
Very helpful staff enabled us to make the right decision! Perfect
11. februar 2026
We love the bed.
31. januar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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