Dreamfruit Anmeldelser 

162
•
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

All I can say is wow!! What an amazing selection of fresh exotic fruits! Definitely the best in the game, would highly recommend

Bedømt til 5 ud af 5 stjerner

A real taste of the exotic right here in the grey old UK. Healthy, yet delicious - the range of exciting and different fruit found in their enticing boxes are not only mysterious, but actually got my... Se mere

Bedømt til 2 ud af 5 stjerner

personally didn’t have the best experience. first order they missed some items and left a note saying “we owe you this” I had to message them to figure out they forgot to leave a discount code to... Se mere

Bedømt til 1 ud af 5 stjerner

Not received my order from 9 weeks ago. Contacted company several times, left messages and sent copy of my order receipt, still no answer. This is not acceptable, will be contacting my bank for the mo... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

162 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(162)

5 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Exceptional Customer Service

I ordered several white guavas, they arrived just outside the 5-day delivery time and were delivered with bonus fruits.

The guava's were sweet, fresh and absolutely delicious. I had so much nostalgia enjoying this wonderful treat.

The founder contacted me regarding the slight delay, and was very sincere and honest. Reading through several reviews, I can see that some customers have not had a great experience, but I was honestly so touched by his amazing customer service. I hope that other customers can give Dreamfruit a try, as I can attest they are doing an amazing job, and really do care about customer satisfaction.

16. maj 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I would avoid if you’re impatient

I would avoid if you’re impatient. I ordered with dreamfruit quite a large order of over £100. At first I was contacted by Connor (the founder) by phone about an item that needed substitution as it was no longer in stock, he stated he would substitute it for a different fruit at a similar price which I was fine with. The order never arrived within the 3 - 5 working day delivery time, so I attempted to reach out via email. No response. I texted. No response. Until I finally called and received a text back shortly after stating that my order would be looked into. I was then apologised to about the delay and told my box would arrive on the saturday and that i would receive a 15% refund as compensation as well as extra fruits. None of this was fulfilled, I received no notification from the courier and it’s the following Monday and my text message regarding the fact I haven’t received my box on the promised date has been read and ignored so unfortunately I’ve had to make a claim through paypal to refund my money. I would rather the fruit arrive but I doubt it will at this point. Extremely frustrating and bad customer service.

16. maj 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I was going to give them 3 stars but...

I was going to give them 3 stars as my order didn't arrive the expected day. The following dayI sent an email to chase my order and had no reply, I then sent a text that was not getting delivered. Comunication needs some work. I'm glad I called up as someone replied and I was told my order was delayed a little bit but it will be posted the next working day with extra fruits. It did, but no extra fruits! The longan are absolutely delicious and my 5 yr old daughter wanted me to let them know this and said the longan was worth 5 starts lol. We tried the star fruit and dragon fruit for the 1st time. The Guava and the sungold kiwis were nice too. I didn't feel so bad as delivery was free and fruit was fresh and delivery was only late by a few days. We will order again I think.

22. februar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shocking service!!

Shocking service!!! I ordered from Dreamfruit on 8th Feb, no communication of order having been received/processed. Emailed info@... on 15th Feb as still no email to say my order had been dispatched. Woke up on 19th Feb with a text message saying the order will be delivered THAT MORNING!
The website needs to manage the expectations of their customers better. I regularly check my Spam folder and received no communication from dreamfruit.uk at all.
No list of fruit that was packaged so my friend (whom I gifted a variety fruitbox for) had to go onto the website & hunt down/search each fruit. Why there isn't an invoice of some sort specifying what fruit was packaged to make the search easier is quite inconvenient!

22. februar 2022
Bedømt til 1 ud af 5 stjerner

Order was not fulfilled

I received an email advising me the order was delayed two days after the expected delivery date.
They advised order will be fulfilled the next week. I've been waiting since and despite contacting the company for a refund, my email is yet to be acknowledged!

20. februar 2022
Bedømt til 5 ud af 5 stjerner

Finally delivered

Update - order has finally arrived. Lovely fresh fruit really well packaged. I hope whatever supply/delivery problems dreamfruit are having get sorted as product is really good.

19. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Decent

Trustable company, although very late delivery so be prepared to be patient

10. februar 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5* all around

5* all around! The pro pack fruit delivery came on time being well packaged with a nice variety and quantity of fruit which i never thought could taste so nice. I now get my 5 a day from Dreamfruit, keep up the good work 👍

24. januar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Really poor communication

It has been over 11 days and still I haven’t got my order. I have emailed them 5 days ago and they haven’t replied to my email either.

I always like to help young companies, but this is not great.

Can I have an update on my order.

23. januar 2022

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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