Very polite gentleman- young bloke. Introduced himself on arrival, very polite and courteous Only took about half hour to service , did not need to check flue outside as he checked from inside... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The agent I spoke to, Luke Curley, made the whole process easy to understand and follow. Pleasant and friendly, nothing was too much trouble. The price of the cover option I decided on was less than... Se mere
Virksomheden har svaret
He telephoned ten minutes before arriving, was polite and promptly got on with the service No concerns at all with his visit, and qiu gladly welcome him next year ,😎
Virksomheden har svaret
Experience was not good due to waiting far too long for the telephone to be answered. After waiting almost 25 minutes I gave up - I only wanted to ask a simple question. I have added two more applia... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Domestic Appliance Guard provides comprehensive and cost-effective cover for your boiler, heating and domestic appliances. We are committed to delivering great value home care plans, speedy claims and with customer service to match.
Kontaktoplysninger
Domestic Appliance Guard, 4a Porchester Place, BH8 8JS, Bournemouth, Storbritannien
- 0800 652 7111
- support@domesticapplianceguard.com
- www.domesticapplianceguard.com
Peace of mind when it matters most
4,5
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First engineer never turned up he lied…
First engineer never turned up he lied and said no parking outside when there’s plenty of parking outside and he didn’t even try to call me and say he had parking issues because he was lying and if he called me I would have given him parking spaces, I complained to domestic and general all they did was rearrange my appointment even though I told them that their engineer was lying and they didn’t offer to investigate the matter.
On my second appointment a very good engineer turned up and did a good job for me and saw on the report that previous engineer said no parking, he couldn’t believe no parking when there were enough parking spaces.
28. september 2026
Besvarelse fra Domestic Appliance Guard
We’re sorry to hear how frustrated you were with the first appointment and the handling of your complaint. Please get in touch so we can look into your concerns. We’re glad the second visit went well and you were pleased with the repair.
Just to clarify, your service plan is with Domestic Appliance Guard, rather than Domestic & General. We’d appreciate it if you could update the company name in your review.
Kind Regards
The Domestic Appliance Guard Team
The agent (George) was very nice and…
The agent (George) was very nice and helpful!
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted George looked after you so well. We'll be sure to pass on your kind words!
Kind regards,
The Domestic Appliance Guard Team
All sorted with George
All sorted with George, fantastic service 👏
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your fantastic review! We're delighted George was able to get everything sorted for you. We'll be sure to pass your lovely feedback on to him!
Kind regards,
The Domestic Appliance Guard Team
Feedback
The advisor i spoke with today was very helpful and understanding . Excellent service
14. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted our advisor took such good care of you. We'll be sure to pass your kind feedback on to the team!
Kind regards,
The Domestic Appliance Guard Team
have used dom
have used dom. for years and have found them to be very reasonable
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your kind review! We're delighted you've been happy with our service!
Kind regards,
The Domestic Appliance Guard Team
Happy and satisfied with the service …
I am very happy with the boiler plan and the communication with George Griffiths and his advice and excellent explanation of the plan. Also the speed and efficiency of setting up the payment and the arrangement for an engineer to service the boiler.
14. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your fantastic review! We're delighted George took such good care of you and made the whole process straightforward. It's lovely to hear everything has gone so smoothly, and we'll make sure George sees your kind words!
Kind regards,
The Domestic Appliance Guard Team
Excellent customer service by George…
Excellent customer service by George Griffiths.
Very easy to activate policies and straightforward to deal on. Spot on advice by George.
14. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your fantastic review! We're delighted George provided such excellent service and made the whole process easy for you. We'll be sure to pass your lovely feedback on to him!
Kind regards,
The Domestic Appliance Guard Team
Very professional and personable gent…
Very professional and personable gent came to service our boiler today , great job , very quick and no disruption at all , explained everything very well , great service
14. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for taking the time to leave such a lovely review. It's great to hear that everything went smoothly and that the engineer was professional, friendly and helpful throughout. We really appreciate your kind words.
Kind Regards
The Domestic Appliance Guard Team
Excellent
David was very courteous and professional.
He did a thorough service of the boiler and updated all the paperwork.
Overall service from the company was very good.
Thank you.
13. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted you're happy with the service you received. We'll be sure to pass your kind words on to David, who will really appreciate them!
Kind regards,
The Domestic Appliance Guard Team
Besvarelse fra Domestic Appliance Guard
Thank you for your kind review! We're delighted you found our cover great value for money. We really appreciate your support!
Kind regards,
The Domestic Appliance Guard Team
Excellent service
Excellent service from initial contact to purchase of cover required. Very impressed.
13. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your fantastic review! We're delighted you've had such a positive experience with us from the very start. We really appreciate you choosing Domestic Appliance Guard and look forward to providing you with the same great service going forward!
Kind regards,
The Domestic Appliance Guard Team
Easy to access
Easy to access
And reliable
However last time it took long time to get an engineer to fix my fridge.
2. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for taking the time to leave your review. We're pleased to hear you've found us easy to deal with and reliable overall. We're sorry, though, that it took longer than it should have to get an engineer out to your fridge last time — we know how disruptive it is to be without an appliance, and that's not the standard we aim for. Feedback like yours helps us look at where we can speed things up. If you'd like us to look into what happened, please do get in touch and we'll be happy to review it with you. — The DAG Team
Besvarelse fra Domestic Appliance Guard
What a lovely review — thank you! Being genuinely helpful and approachable matters a great deal to us, so it's wonderful to hear that's come across. We hope to keep earning that opinion with every interaction, and we're always only a phone call away should you need us.
Thanks again for trusting us with your cover.
Best wishes
Domestic Appliance Guard.
Respectful engineer.
The engineer was polite, through and professional.
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
What a lovely review — thank you! Polite, thorough and professional is precisely how we want every visit to go, so it's really reassuring to hear that was your experience.
Our engineers take great pride in doing the job properly, and feedback like yours means a lot to them. Thanks again for trusting us with your appliance cover — we're only a call away whenever you need us.
Domestic Appliance Guard.
Very pleasant engineer
Very pleasant engineer, who explained everything clearly and he was very meticulous about wiping his feet
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted you had such a positive experience with our engineer. It's great to hear he took such care in your home, and we'll be sure to pass your kind words on!
Kind regards,
The Domestic Appliance Guard Team
Very pleasant man on the line
Very pleasant man on the line. He was very helpful and the price was really good.
13. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
What a lovely review — thank you! It's great to hear our advisor was both helpful and good company on the phone, and that the price worked well for you.
Getting the balance right between great value and proper, personable service is something we care a lot about, so this is really encouraging to read. Your kind words will be shared with the team. Thanks again for trusting us with your cover.
On lline getting a engineer was very…
On line getting a engineer was very easy and so quick as lpg boiler it hard to do so very inpress if you get one your lucky still waiting
8. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you so much for your review. We're really pleased to hear that booking an engineer online was quick and easy for you. We know that finding someone qualified to work on an LPG boiler isn't always straightforward.
Thank you for choosing Domestic Appliance Guard, and please do get in touch if there's ever anything else we can help with. — The DAG Team
Great Job - Fixed and good service
The man that was sent done a great job and done it to a high standard while also communicating effectively.
Couldn’t fault at all. Credit to the company.
12. oktober 2026
Besvarelse fra Domestic Appliance Guard
What a lovely review to receive — thank you! It's fantastic to hear that the engineer not only completed the job to a high standard but also communicated clearly and kept you in the picture from start to finish.
That combination of quality workmanship and good communication is exactly what we want every customer to experience, so knowing you couldn't fault it is really reassuring. Your feedback will be shared with him and the wider team.
Thanks again for choosing Domestic Appliance Guard — we're always here should you need us. — The DAG Team
Besvarelse fra Domestic Appliance Guard
Thank you for your kind feedback. We're delighted that setting everything up was quick and easy, and that the advisor you spoke with was engaging and helpful throughout.
Clear, friendly service from a real person is something we care a lot about at Domestic Appliance Guard, so it's great to know it came across. We'll make sure your comments are shared with the team. Thanks again — we look forward to looking after you and your appliances. — The DAG Team
Luke was very good and consice
Luke was very good and consice
He managed to reduce my quote to an acceptable amount
And assisted with the renewal
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
What a lovely review to read — thank you! It's fantastic to hear that Luke explained everything clearly and without any unnecessary jargon, and that he was able to review your renewal and reduce the quote to an amount that felt right for you. We always want our customers to feel they're getting genuine value, as well as proper support when they need it, so it's reassuring to know Luke delivered on both. Your feedback will be shared with him directly — he'll be delighted.
We're only a phone call away should you need anything at all. — The DAG Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.