Very disappointing experience. I have ordered walking kennel door few weeks ago. Apparently they tried to deliver twice ... 1st time - we were not in... Interestingly we are Veterinary practice open 5... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Would put 0 but trust pilot dont allow me.. Placed an order, 3-5 working days delivery on the 5th day i asked where it was....being delivered next week. (10 days after delivery posted) Called u... Se mere
Ordered panels, doors etc for kennels which were delivered and erected in January of this year. Excellent quality and the kennels have been much admired and commented on. Subsequent order for access... Se mere
Virksomheden har svaret
DO NOT USE THIS COMPANY 4 weeks for our kennel to arrive, we called a number of times but there was always some bull s--t excuse. we even asked if we could collect but this was a no go as they... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Dog Kennels Direct are one of the UK's leading suppliers of dog kennels and runs. We hold the largest UK stock of dog kennel panels.
Kontaktoplysninger
Unit 6 Dobson Park Industrial Estate Dobson Park Way, Off Manchester Road, WN2 2DY, Wigan, Storbritannien
- 01942 829 329
- enquiries@dogkennelsdirect.co.uk
- www.dog-kennelsdirect.co.uk
2,3
Under middel
78 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant communication
Brilliant communication, great quality and affordable prices for the quality received. Deliver driver was very friendly and helpful too. Thank you all.
22. maj 2020
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Besvarelse fra Dog Kennels Direct
Thank you for the great reveiw
Found the company very helpful and was…
Found the company very helpful and was easy to order the driver phoned before the delivery and was polite and helped to take the panels where wanted. The panels were of very good quality and bolted together easily would defiantly buy off them again
22. maj 2020
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Besvarelse fra Dog Kennels Direct
Thanks David
Great product
Great product, price and service.. Driver rang before delivery, nice guy.. Thank you all..
21. maj 2020
Uopfordret anmeldelse
Besvarelse fra Dog Kennels Direct
Passed your comments onto the driver
Thank you
Brilliant Service
Brilliant Service. Great communication. Timely delivery great quality panels
13. maj 2020
Uopfordret anmeldelse
Besvarelse fra Dog Kennels Direct
Thanks very much Karin
Brilliant service from this company…
Brilliant service from this company once again,ordered several panels from them over the last 2 year's and wouldn't buy from anywhere else. Good quality,well priced and delieved earlier than what was said. The boss is also very helpful
8. maj 2020
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HI Rob
Thank you for your valued and continued custom
nice review so thanks very much
Fast efficient service!!!
Ordered on Monday arrived on Wednesday and that's during the Coronavirus pandemic!!! Good quality runs more than happy with the service provided!!!
7. maj 2020
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Cheers Lorraine
We are doing our very best in difficult time and its really nice to see feedback like this to know its appreciated
Very professional service and top…
Very professional service and top quality panels
Thanks very much
✴✴✴✴✴
5 STARS
6. maj 2020
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Thank you Dionisis
Appreciate the great review
Brilliant fast delivery quicker than…
Brilliant fast delivery quicker than expected will be ordering more 😊
1. maj 2020
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Besvarelse fra Dog Kennels Direct
thank you for the great reply Kirsty
Excellent kennel run panels
Excellent kennel run panels, with super fast delivery and friendly communications, highly recommended!
1. maj 2020
Uopfordret anmeldelse
Besvarelse fra Dog Kennels Direct
thank you very much
Dog run panels and doors
Have received our dog run panels in the past few days, very happy with the quality of product. There was a bit of a mix up with being told we had our order in stock but ended up not being in stock but Alec kept us in the loop the entire time and didn’t try and hide behind any excuses and was very honest and apologetic, swiftly resolved the issue and gave us a number of options so that we still received an order that would suit our requirements! Can’t fault the customer service and considering the current pandemic the delivery was fairly quick also. Will be using again in the future. Thanks guys!
1. maj 2020
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Besvarelse fra Dog Kennels Direct
sorry part of the original order was out of stock due to high demand but glad to hear you are pleased with the service. Lovely review which we appreciate
thank you
kennel into a doorway for bridge perfect
In these time this company has still managed to get a kennel out to me in fact it was not to be used for a kennel but a doorway to a bridge with sides after looking at doors all over the internet and thinking how much!! i remembered buying a kennel a few years ago from this company and thought this might work for my bridge and yes it has worked perfect but now painted green thank you for your help.
1. maj 2020
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Besvarelse fra Dog Kennels Direct
many thanks for the great review
Do not order from this company!!
We ordered a dog kennel from this appalling company in December 2019 - now April 2020 and they are still yet to deliver the dog sleeping bench costing £120.00. We have contacted them at least 4 times in relation via email (no response) and phone - they came up with some nonsense excuse of website troubles and said it would be delivered, yet still hasn’t. For an order totalling over £1800 you would think they would treat their customers better. Several requests for a refund of the £120.00 for the missing item and still no response from the company. I will be reviewing this company on every available website and customer review service so nobody else can be robbed by them. Please look elsewhere if you are in the market for a dog kennel as you will be disappointed ordering from dog kennels direct - if you ever actually receive your order or money back!
29. april 2020
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Hi Steph
so sorry for this . The bench was out of stock and is now available again. I tried to contact you last week via e mail and phone to resolve this for you
please contact us to arrange the bench to be delivered or a refund if its not required anymore
once again apologies as we try to ensure the best service we can
Awesome 👏
Easy to order, thrilled with quality, speed of delivery fabulous. Quick efficient friendly delivery too. Thanks soooooo much 🙏
27. april 2020
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Thank you Marny
Brilliant service
Easy to use website, speedy delivery, the driver was a really nice chap and placed the panels in the garage for me. Look really well made and looking forward to getting the dog outside. One thing I did email after placing the order asking about bolts and sizes and did not get a response. Other than that great service so thank you!!
27. april 2020
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Thanks for the great reply Lucy and i will pass you lovely comments onto Paul the delivery driver
Great service great product !
Great service great product !! Ordered Sunday delivered Friday as promised ! Fitted and installed over week end !! Delivery chap top bloke !
26. april 2020
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Thank you for the great review Greg
Exceptional service
Exceptional service, ordered Monday morning, delivered Tuesday PM.
Excellent quality.
One small oversight; the gate panel and adjoining panel would benefit by being pre holed at centre of upright to be bolted to each other.
Cannot fault otherwise.
22. april 2020
Uopfordret anmeldelse
Besvarelse fra Dog Kennels Direct
Hi Brian
Thank you for the great review
Sheep dogs and other guests!
Ordered panels, doors etc for kennels which were delivered and erected in January of this year. Excellent quality and the kennels have been much admired and commented on.
Subsequent order for accessories despatched speedily, but this week you have excelled in delivering extra heat lamps and bulbs which were needed urgently .
Many thanks. Would order again from you and highly recommend.
17. april 2020
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Besvarelse fra Dog Kennels Direct
Thanks very much for your valued custom and lovely comments Margaret
Had kennels and bowls from here
Had kennels and bowls from here, great quality and easy to put together. Will buy again.
16. april 2020
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Besvarelse fra Dog Kennels Direct
Than you for the review Lee
The whole process from ordering to…
The whole process from ordering to delivery was great. No issues at all, great product and speedy delivery. Highly recommended
14. april 2020
Uopfordret anmeldelse
Besvarelse fra Dog Kennels Direct
Hi Clive
Thank you for the order and the time to write a great review
Very good service
Ordered some dog panels from these guys, service was brilliant and staff were very helpful, delivery was very efficient and on time, would definitely use these again, very happy ❤
2. april 2020
Uopfordret anmeldelse
Besvarelse fra Dog Kennels Direct
Thank you for the nice comments and thanks for the order
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