We visited the cafe yesterday and what a disappointing experience. After we ordered our food we were handed a receipt so we could pay at the till. We queued for tea/coffee and had to li... Se mere
Lokation
Skift lokationDrip Road, Craigforth, FK9 4UF Stirling, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Stirling Dobbies is a feast for the senses just now. Very festive. Great variety of gifts. Staff are always welcome and helpful. The concession shops inside are good. I enjoy the restaurant with its... Se mere
My wife and I popped into the cafe today for coffee and cake. They ask £4.50 for a slice of cake yet half of the tables were dirty and hadn't been cleared (even though it wasn't busy), the carpet /lam... Se mere
Looking for a new lawnmower,the one we liked didn't show a price,assistant went to find out,the one on show was the last one left and he negotiated a discount with his boss for, and carried it up to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Kontaktoplysninger
Drip Road, Craigforth, FK9 4UF, Stirling, Storbritannien
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Enjoyed walking round the store getting…
Enjoyed walking round the store getting some ideas and advice, informative, polite & friendly assistance.
Little Seedlings Club
We take our grand-daughter, who is 5 years old, to the Little Seedlings Club at Stirling every month. She thoroughly enjoys this and I would say that both the “teachers” are excellent with her - as well as the other children who attend. They are well organised and try to include all children. Our grand daughter is always happy when she comes away with her newly planted seedlings or seeds. A great introduction to gardening for young children.
The plants we have purchased from Dobbies have always been of great quality. The staff are always polite and very helpful. There is plenty to see in the store and I would recommend a visit.
Staff in restaurant were rude
Staff in restaurant were rude. We asked for a slice of toast instead of a roll with 3 peice breakfast. First were told not possible, then she piled all food on toast one peice on top of another, she insisted we would be charged more if not. Checkout was fine, but by time we waited for coffee the food was cold. Did not go back to complain as staff had been so rude first time

Besvarelse fra Dobbies Garden Centres - Stirling
Enjoyable shopping
Bright, open and airy space. Plenty of choices. Pleasant and helpful staff.
A great visit to our favourite garden centre.
We love going to Debbie’s garden centre in Stirling. It is a great place for buying plants, garden sundries and a good place to get a nice meal/snack.
We went specifically for coffee
We went specifically for coffee, with our dog, and sat in the outside area. Tables had not been cleared, although the coffee shop was very quiet. This is not unusual, as we regularly have to ask for dog-friendly tables to be cleared. Is this due to insufficient staffing levels, or simply lack of attention ?

Besvarelse fra Dobbies Garden Centres - Stirling
I bought some goods
I bought some goods, including a reduced item (I bought it because it was reduced). Unfortunately the sales assistant didn’t notice the reduced label. After checking my receipt and noticing the mistake, and then subsequently pointing it out to the young lady, I was promptly reimbursed….good service.
Using some initiative
I was pleased to be abe to get a further discount on plants that were obvioulsy past their best in the sale area - this was good initiative by the Dobbies attendant....
Always a smooth transaction
Always a smooth transaction. Slight error at checkout but easily resolved
Amazing service
Really enjoy dobbies a pleasant experience staff are lovely
Really enjoy dobbies, although I wish you would go paperless with your dobbies card as I always forget my vouchers but if they were on my card I would defo shop more
Freya 4 Seat Bistro Set
Bought the four seat Freya bistro set at a great price. 50% off. The staff were friendly and helpful asking if I needed assistance in lifting it into the car. The set is of good quality and perfect for my needs.
Lack of water
Very disappointed by the state of some of the plants due to the lack of water, eventually found what I considered the best that was available and watered then as soon as I got home. Now a week later the are looking a little better but still a bit bedraggled.
Great selection of plants and very…
Great selection of plants and very affordable with the extra discount deal, Love that it’s dog friendly as well.
No pots in stock
Went to my local Dobbies to buy some pots as some of my house plants are needing repotted. No pots in stock ?? Surely this is a basic item. Staff say they are waiting for a delivery. Why wait till there are. none in stock? Surely the shelf should be replenished when a certain level is achieved. This is like a supermarket having no bread !
Went for lunch
Went for lunch. Reasonable choice. Bit of hold up at tills..not enough staff. Always worried lunch will be cold by the time you get through till.
What happened to nice Cristy rolls with soup. Tough, hard ciabatta...not nice
Long wait
Very very long wait in food queue to get hit beverages. Our food was lukewarm by the time we were served. Only one assistant making coffees/teas and preparation area was very messy with spilled milk etc
Great plants and facilities
Great selection of plants all very healthy. Great selection of food at the restaurant and my Dobbies card gave me a free cuppa whilst little one enjoyed the soft play.
Great shopping experience at Dobbies Stirling
When I arrived at the store I wasn't sure if I wanted to join the club for 20% off. I spoke to a lovely girl who suggested that I shop first then decide. The same girl took charge of everything and made my joining and checkout experience so easy. What a treat to be served by someone who cares about customer service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







