Received my compact camera back with it's new lens and all seems in working order and from what I can see it's an OEM Sony replacement lens too. I can't confirm that as communication has been... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
I bought a new Panasonic convection microwave on Amazon about 8 months ago and only recently noticed that the convection element wasn’t heating up properly. Amazon referred me to the vendor, who in tu... Se mere
Fairly local to me so. dropped my camcorder in by hand. Very friendly and welcoming. Stripped, repaired, checked, tested and returned to me good as new, within a week. Excellent, reliable service.... Se mere
Absolutely fantastic support from the team at DKAVS. From the original call to the team, getting the engineer to complete diagnostics from afar, the ordering of parts and fixing of our tv, we were so... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DK Audio and Visual Services were formed in 1989 by our founders Mr and Mrs King at that time Mr King was one of the few Sony trained Video8 and Panasonic trained camera technicians in the UK, Sony appointed us as an authorised Sony service centre the same year with Panasonic following a year later he was present for the UK launch of Lumix, we were appointed the Lumix-Pro Service Centre for the UK. We became authorised by LG, Samsung, JVC and Service Partner to Nikon, Fujifilm and Canon we have the most amazing staff some have been with us for many years a true team of stars who work hard to please all our customers.
Kontaktoplysninger
Unit 17, Gatwick Metro Centre, Balcombe Road, Horley, Surrey. , RH6 9GA, Horley, Storbritannien
- Kelly@dkavs.co.uk
- www.dkavs.co.uk
3,7
Middel
218 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 18 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Manufacturer TV power supply repair
Manufacturer TV power supply repair. Efficient, polite and done within fifteen minutes. Great service.
4. maj 2021
Uopfordret anmeldelse
Really quick and Efficient service
Really quick and Efficient service. Took all packaging of away too. ✅
29. april 2021
Uopfordret anmeldelse
Dkavs offer professional service
Dkavs were prompt, quick, professional and honest with feedback about tv brands and models.
27. april 2021
Uopfordret anmeldelse
Ryan and Ele came today and where…
Ryan and Ele came today and where great. Fixed the TV. Great service very friendly and knowledgable
23. april 2021
Uopfordret anmeldelse
When my Panasonic TV stopped working
When my Panasonic TV stopped working, I was rdirected to DK Audio Visual Services. A few emails confirmed the time frame of the repair, and the engineer arrived at the arranged time, and without any fuss replaced the whole front panel.
Brilliant communication from the office too.
23. april 2021
Uopfordret anmeldelse
TV replacement & installation
Quick replacement & installation of our cinema room TV. Great customer service from Ryan & Ellie! Thank you
23. april 2021
Uopfordret anmeldelse
Great Service
Very friendly, prompt and professional service. Replaced OLED power board in less than half an hour, would highly recommend!
23. april 2021
Uopfordret anmeldelse
Excellent friendly service
Ryan & Ellie replaced faulty board on Tv, quick efficient service, thank you guys.
22. april 2021
Uopfordret anmeldelse
OLED panel replacement - all good
Ryan and Ellie were friendly, professional and efficient. OLED panel replacement in under 30 min. Highly recommend.
21. april 2021
Uopfordret anmeldelse
Engineers came repaired TV with no…
Engineers came repaired TV with no issues.
15. april 2021
Uopfordret anmeldelse
Great engineers
DK AVS replaced a part in my TV. The engineers Ryan and Ellie were excellent. Both were friendly, efficient, polite, wore masks and gloves the whole time. They called ahead to give me some notice. To sum up, flawless service from them.
25. marts 2021
Uopfordret anmeldelse
Thank you John Lewis for arranging for Dkavs to fix my tv!
Fortunately my tv was under warranty (just about!) through John Lewis when my hdmi ports stopped working. They arranged repair via DKavs who were friendly, efficient and professional from the outset, from remote diagnosis of the fault, through to collection and return, keeping me informed at every step. Thank you Dkavs!
10. marts 2021
Uopfordret anmeldelse
fixed a power borad on my TV.
Come to fix a power borad on my TV.
Quick efficient and nice to deal with 👍
25. februar 2021
Uopfordret anmeldelse
Excellent service
Excellent service. Took very care of equipment and fast service.
23. februar 2021
Uopfordret anmeldelse
DK Visit arranged by manufacturer under warranty
DK visited me to replace a part in My LG OLED panel after the manufacturer discovered a potential overheating issue in the old part.
Have to say I was very impressed with their efficiency in arranging the appointment, on the day of the work and Ryan and his colleague (I'm sorry I forgot your name) were both friendly and efficient. Couldn't fault them. Thanks to all involved at DK !
18. februar 2021
Uopfordret anmeldelse
Very Happy with Panasonic Camera Repair
Repair of a Panasonic Lumix compact TZ60 digital camera: Everything went very smoothly and I was sent a login to monitor status of the repair, which worked well. The repair was a very reasonable price and saved me at least £500 on a replacement camera. Packaging was good on return, and they use Royal Mail which makes for a much more reliable delivery service.
28. januar 2021
Uopfordret anmeldelse
Angry of Purley
Took my VHS/Dvd in for repair which had a U81 Error showing. I said looking at Web it looks like some Capacitors were faulty. They looked on their system for availability of parts for this model. and said they were limited but would check the machine and let me know what was wrong.
I had a telephone call 2 days later and was told that it was the Ram Drive that was unobtainable and it could not be repaired. I went and collected it and asked again whar part needs to be obtained and this time told it was the Back End PCB, which was unobtainable.
Having marked the machine when i tookit in it was clear to me that they had not opened an checked inside.
I took the Machine elsewhere who repaired it for £55, and guess what, it WAS the Capacitors that gives the U81 Error. NOT any of the 2 parts DK avs had said.
TV's they are brilliant with , but certainly not Videos. Wasted my time and Petrol!!
14. november 2020
Uopfordret anmeldelse
Not impressed
DK handle Panasonic's in-warranty camera repairs. My Lumix camera was sent to them for repair, and was returned with a different and very obvious fault - the viewfinder was not working. Why that wasn't picked up when they tested it!
I emailed them to ask what to do - no reply received.
23. oktober 2020
Uopfordret anmeldelse
Besvarelse fra DKAVS
Good Afternoon Neil
most unusual we do not ignore email can you let me have your job number or post code with ideally the model number and repair date please I will keenly look into your repair and advise action as quickly as possible
Sorry you seem to have a problem but I am sure it will be an easy fix
Best Regards Robert
My Panasonic TV went dead
My Panasonic TV went dead. I reported the fault to DKAVS. The call was booked, nice gentleman Lee came to my house. As the TV screen was faulty, he took the set to workshop. They offered me a loan TV. As we have a small 32" TV we were ok. My TV was repaired in 5 days and returned back. They followed all the Covid precautions. Happy with the company. I am 80yrs old and it is nice to see the Old days of good service coming back. Five stars to the lads. Charn
13. august 2020
Uopfordret anmeldelse
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