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DIY Shutters Anmeldelser 

1.154
•
TrustScore 4.5 ud af 5

4,7

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Bedømt til 5 ud af 5 stjerner

Really happy with our new shutters! We have shutters in our living room from a well known more expensive company and were originally going to buy the same ones for upstairs. We came across these at... Se mere

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Bedømt til 5 ud af 5 stjerner

Great experience installing my shutters. Any concerns I had about doing it myself were dispelled once I opened the boxes and looked at the online videos; it all fell into place nicely. I was really pl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Have recently purchased shutters from this company and I’m very impressed. Reasonably priced, easy to navigate website with good clear instructions on how to measure your window recess etc. Shutters a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I love this company. I already covered my entire house with there shutters. Super quality and the customer service is exceptional. I sent an email to correct my address which the keyboard mistyped a... Se mere

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Om DIY Shutters

Skrevet af virksomheden

At DIY Shutters, our passion for all things shutters drives us to provide a fantastic and affordable solution for transforming your windows with minimal fuss. While traditional shutter companies may come with a hefty price tag, we're here to simplify the process and make bespoke hardwood shutters accessible at a fraction of the cost.

True to our name, we empower you to take control with our DIY approach. Measuring your windows, ordering on our user-friendly website, and installing your shutters yourself is a straightforward process that puts you in charge. Our easy-to-follow guides make measuring and fitting a breeze, and our friendly team of experts are always on hand to take you through things. Have a question about a tricky window? No problem. Send us a photo and we’ll give you a hand. Need style advice? Sure thing. Get in touch and we’ll give you our two cents.

We’re big on quality too. Each shutter we supply is meticulously crafted to your precise size and design specifications of your window. As part of one of the UK's leading shutter groups – TCMM – and with over 15 years of experience, you can be sure you’re in the safest of safe hands.

Shop our website today and see how much you can save.

Kontaktoplysninger

Black Friday Now On

Get huge savings sitewide on made-to-measure DIY Shutters.

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(1.154)

63 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Amazing

Very happy with my blinds received next day by 9am. Very impressive. Look fabulous. Would recommend.

27. oktober 2026
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Sam.
Thank you for taking the time to leave such a lovely review.

We're delighted to hear that your blinds arrived promptly and that you're so pleased with how they look. Receiving your order by 9am the next day is certainly impressive, and it's great to know everything met your expectations.

Thank you for your recommendation, it really does mean a lot to the team.

Best wishes,
The DIY Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Very good quality shutters

Really happy with our new shutters! We have shutters in our living room from a well known more expensive company and were originally going to buy the same ones for upstairs. We came across these at half the price and, although we were a bit sceptical about whether the quality would be as good, we decided to give them a go. We’re so glad we did!

The quality is just as good as our more expensive shutters, but at a fraction of the price. They’re also fairly easy to measure and fit yourself, provided you’re a confident DIYer. Would definitely recommend!

24. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra DIY Shutters

Hi Ben,

Thank you for your fantastic review! We're delighted to hear that you decided to give our shutters a try and found the quality to be every bit as good as the more expensive alternative. It's especially rewarding to know that you achieved the look you wanted while making a significant saving.

We're also pleased to hear that you found the measuring and installation process straightforward. Thank you for taking the time to share your experience and recommendations with others. It means a lot to us.

Best Wishes,
The DIY Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Absolutely superb quality product

Absolutely superb quality product , that was delivered packaged with thought and care . Very easy to install and looks amazing.

23. oktober 2026
Uopfordret anmeldelse
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Gary,

Thank you for your great review! We're delighted to hear that you were pleased with the quality of your shutters and that they arrived well packaged and protected. It's wonderful to know they were easy to install and look amazing now they're in place.

We really appreciate you taking the time to share your experience.

Best Wishes,
The DIY Shutter Customer Experience Team

Bedømt til 1 ud af 5 stjerner

The quality of the blind was shocking I…

The quality of the blind was shocking I was putting it together and the blind frame was splintering.
I had to get a local joiner to screw it together and fit it as the wood is so fragile.
I emailed and reported it and was offered a replacement frame but it would have been the same wood and I would have had to wait another 12 weeks for it.
I asked if the joiners £50 could be covered and was told no.

2. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra DIY Shutters

Hello,

Thank you for taking the time to share your experience. I'm sorry to hear you were disappointed with the condition of the frame and the installation process.

A member of our team has been in contact with you directly regarding your concerns and has reviewed the details of your case. We appreciate the opportunity to look into this for you and hope to reach a positive resolution.

Thank you again for your feedback. It has been shared with the relevant team and helps us continue to improve both our products and service.

Kind regards,

The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Great service

Great service , easy to order easy to install completed whole house now , just thinking of putting on French doors next .Excellent product

21. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra DIY Shutters

Hi Chris,

Thank you for your review! It's fantastic to hear you've now completed your whole house and found both the ordering and installation processes straightforward. We're delighted that you're so pleased with the quality of your shutters, and it's great to know they've worked so well throughout your home.

French doors can look fantastic with shutters, so that's an exciting next project! Thank you for choosing us for so many of your windows, and we look forward to helping again in the future.

Best Wishes,

The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Highly recommended

Ordered a total of 10 shutters to fit 2 bay windows and one adjoining window in April 2025.
The website was easy to understand and use.
Order arrived promptly and was very well packaged and each shutter labelled to identify easily.
The shutters are well made and easy to fit following the instructions.
It was a little hard to fit the brackets behind the window seal and I resorted to using a feeler gauge that was perfect for the job.
18 months on we are still very pleased with the shutters and highly would recommend them and diyshutters.co.uk

21. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra DIY Shutters

Hi John,

Thank you for your fantastic review.

We're delighted to hear that you found the website easy to use and that your shutters arrived quickly, well packaged, and clearly labelled for installation.

It's great to know that the fitting process went smoothly overall and that you found a clever solution for fitting the brackets behind the window seal. Most importantly, we're thrilled to hear that 18 months later you're still so pleased with your shutters. There’s no better feedback than knowing they continue to look great and perform well long after installation.

Thank you for taking the time to share your experience and for recommending us. It really means a lot to hear that you're still enjoying your shutters after all this time.

Best wishes,

The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order. Website excellent. Discounts great. Delivery was quite long as I chose hardwood shutters but I had regular updates on the shipping/ delivery status. Delivery driver was excellent. All packages received safely and in great condition.

30. september 2026
Uopfordret anmeldelse
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Besvarelse fra DIY Shutters

Hi Stuart,

Thank you for your 5-star review.

We're delighted to hear you found our website easy to use, enjoyed the discounts available, and felt well informed throughout the journey with our regular order updates.

We are pleased to hear the delivery process went smoothly. It's great to know your order arrived safely, in perfect condition, and that the delivery driver provided such excellent service.

Best wishes,

The DIY Shutters Team

Bedømt til 1 ud af 5 stjerner

Goods not received

Order has not been received despite placing the order more than 2 months ago. Now we are being asked to give a review on a product that hasnt even turned up yet!

21. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra DIY Shutters

Hi M,

We're very sorry to hear this, and we completely understand why receiving a review request before your shutters have arrived would have been disappointing.

It appears that our automated review email was sent in error, and we'd like to sincerely apologise for that. We can see that you've ordered our Premium Hardwood shutters. This does mean lead times are longer than some of our other shutter ranges.

We appreciate that you've been waiting for your order and would like the opportunity to provide a full update on its progress. We've sent a request for your order details, and if you could reply with this information, a member of our team will personally investigate and get back to you as quickly as possible.

Thank you for your patience, and we hope to speak with you soon.

Best wishes,
The team at DIY Shutters

Bedømt til 3 ud af 5 stjerner

updated delivery date

Ordered the product and never received them, not heard anything from them since and paid up front.

They have since made contact and explained the technical error occurred which is totally understandable.

21. oktober 2026
Uopfordret anmeldelse
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Gary,

We're sorry to hear that you've been left feeling this way.

Having reviewed your order, we can see that you've ordered our Premium Hardwood Shutters. These shutters do come with a longer lead time than some of our other shutter ranges.

We would also like to sincerely apologise, as it appears a review request was sent to you in error before your order had been delivered. We appreciate how receiving this email could have caused confusion.

We have now been in touch with you directly to provide an update on the delivery of your order and to explain the situation regarding the review email. We hope this has helped to clarify things.

If you have any further questions or would like any additional information, please feel free to get back in touch with us and we'll be happy to help.

Best wishes,
The team @ DIY Shutters

Bedømt til 5 ud af 5 stjerner

Shutters

Have recently purchased shutters from this company and I’m very impressed. Reasonably priced, easy to navigate website with good clear instructions on how to measure your window recess etc. Shutters arrived in time and were fitted today by my other half.

29. september 2026
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Dawn,

It's great to hear that you're so impressed with your new shutters. We're pleased that you found the website easy to use, the measuring guidance clear, and that your order arrived on time.

It's also lovely to hear that the installation went smoothly and that you're happy with the overall quality and value for money.

Thank you for taking the time to leave a review.

Best wishes,

The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Great experience installing my shutters

Great experience installing my shutters. Any concerns I had about doing it myself were dispelled once I opened the boxes and looked at the online videos; it all fell into place nicely. I was really pleased with the quality of the assembled and installed shutters, they look great. And the team were very helpful with any queries, replying very rapidly to my questions.

12. oktober 2026
Uopfordret anmeldelse
DIY Shutters-logo

Besvarelse fra DIY Shutters

Dear Cliff,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that your experience of installing your shutters was such a good one. It's great to know that our online videos helped put any concerns to rest and made the installation process feel straightforward and manageable.

We're also pleased that you're happy with the quality of the finished shutters and the look they've given your home. Providing helpful and prompt support is something we take pride in, so it's wonderful to hear that our team was able to answer your questions quickly along the way.

We really appreciate your feedback and hope you enjoy your shutters for many years to come.

Best wishes,

The DIY Shutters Team

Bedømt til 4 ud af 5 stjerner

The lady that helped me on the phone…

The lady that helped me on the phone was very good. Now I can’t wait for my order.

12. oktober 2026
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Besvarelse fra DIY Shutters

Hi Christine,

It's great to hear that you had a positive experience with our team. We'll be sure to pass your kind comments on, and we're delighted that we could help.

We hope you're just as pleased with your shutters once they arrive, and we look forward to hearing what you think.

Best wishes,

The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Quick and easy to order

Quick and easy to order, ordered multiple times before. Great service and quality

10. oktober 2026
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Lisa,

We're delighted to hear you've found the ordering process quick and easy and that you've chosen to order from us multiple times.

It's fantastic to know you've been pleased with both the service and the quality of your shutters. We really appreciate your continued support and look forward to helping with any future projects.

Best Wishes,

The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Wrong measurement

I realised that I had measured the blinds up wrong after I had paid, contacted the company in the morning, and spoke with a really helpful lady who allayed all my concerns, took the new measurements and passed them on to the fitting team, we are looking forward to receiving the shutters when they have been delivered.

4. oktober 2026
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Besvarelse fra DIY Shutters

Hi Dean,

Thank you for your wonderful review!

We're so pleased our team could help update your measurements and put your mind at ease before production. It's great to hear your concerns were resolved quickly, and we hope you love your new shutters when they arrive.

Best Wishes

The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

I love this company

I love this company. I already covered my entire house with there shutters. Super quality and the customer service is exceptional. I sent an email to correct my address which the keyboard mistyped and I get an answer from
Aditi Sorting out everything straight away reassuring me that all has been sorted and updating me with delivery date and time. Excellent service. Thank you Aditi..

1. oktober 2026
Uopfordret anmeldelse
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Mony,

Thank you for your wonderful review.

We're thrilled to hear that you've chosen DIY Shutters for your whole home and that you've been so pleased with both the quality of our shutters and the service you've received.

We'll be sure to pass your kind words on to Aditi, who will be delighted to hear that she was able to quickly correct your address, provide reassurance, and keep you updated on your delivery.

We truly appreciate your loyalty and look forward to helping you again in the future.

Best wishes,
The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service from Aditi

Aditi, the sales representative, was extremely knowledgeable, helpful, polite and kind throughout the whole process. She stuck to her word regarding my call back and made everything feel very simple and straightforward. Her friendly and professional approach gave me complete confidence, and nothing ever felt like too much trouble. She is a real credit to the company and provided an excellent level of customer service from start to finish.

26. september 2026
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Besvarelse fra DIY Shutters

Hi Darren,
Thank you for taking the time to leave such a wonderful review.

We're delighted to hear about the excellent service you received from Aditi. Providing knowledgeable, friendly, and professional support is exactly what we strive for, so it's fantastic to know that she was able to make the whole process feel simple and straightforward for you.

We'll be sure to pass your kind comments on to Aditi. We know she will be thrilled to hear that her communication, reliability, and commitment to helping gave you complete confidence throughout your experience.

Thank you again for choosing us and for sharing your feedback. Comments like yours mean a great deal to the team.

Kind regards,
The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Excellent guides/video for measuring…

Excellent guides/video for measuring for shutters. Great advice and guidance provided by technical support agent prior to placing an order.

15. september 2026
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Colin,
Thank you for your wonderful review.

We're delighted to hear that you found our measuring guides and videos helpful when planning your shutters. We work hard to provide clear information and support throughout the process, so it's fantastic to know that the guidance gave you confidence when taking your measurements.

We're also pleased that our technical support team was able to provide the advice and assistance you needed before placing your order. Ensuring our customers have the information they need to make the right choices is something we take great pride in.

Thank you for choosing us and for taking the time to share your experience.

Kind regards,
The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

DIY shutters responive.

Looked at numerous companies and found that DIY shutters were offering what we wanted with best prices and clear communications. Time for delivery was the same from all (as they come from China), but the real thing that stuck out was they answered the questions clearly and precisely quickly and were helpful with any questions I had.

31. august 2026
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Besvarelse fra DIY Shutters

Hi Rob,

Thank you for taking the time to leave your review.

We're delighted to hear that, after researching a number of companies, you chose DIY Shutters based on our competitive pricing, clear communication, and helpful service. We understand that purchasing made-to-measure shutters is an important investment, so it's wonderful to know that our team was able to answer your questions quickly and provide the information you needed to order with confidence.

We're especially pleased that our responsiveness and customer support stood out during your decision-making process, as providing clear and helpful advice is something we take great pride in.

Thank you for choosing DIY Shutters. We truly appreciate your feedback and look forward to helping you transform your home with your new shutters.

Kind regards,
The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Aditi was very helpful in resolving a couple of errors I made with my order and made sure I was kept informed that the changes had been corrected.

2. september 2026
Uopfordret anmeldelse
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Gina,

Thank you for taking the time to leave your review.

We're delighted to hear that you received excellent customer service and that Aditi was able to help resolve the issues with your order. We understand how important it is to get changes made correctly and to be kept informed throughout the process, so it's wonderful to know that Aditi provided the support and communication you needed.

We'll be sure to pass your kind comments on to Aditi, who will be thrilled to hear that her assistance made such a positive difference to your experience.

Thank you for choosing DIY Shutters. We truly appreciate your feedback and look forward to helping you again in the future.

Kind regards,
The DIY Shutters Team

Bedømt til 5 ud af 5 stjerner
DIY Shutters-logo

Besvarelse fra DIY Shutters

Hi Dale,

Thank you for your review.

We're delighted to hear that you found the ordering process easy and that everything has gone smoothly so far. We work hard to make ordering made-to-measure shutters as straightforward as possible, so it's great to know that your experience has reflected that.

Thank you for choosing DIY Shutters. We truly appreciate your feedback and look forward to completing your order and helping you transform your home with your new shutters.

Kind regards,
The DIY Shutters Team

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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