After sending an initial enquiry I was contacted very quickly by Ben who was extremely helpful and guided me through the process really well. He responded to all questions very quickly. After being pa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick response time to query and clear costs and detailed information throughout the 'start-up' process. I received emails and calls from Josh Leather and Alfred Gilgrist who were really helpful and w... Se mere
It's so nice to work with a company that cares about its customers. I've only had to call customer service a few times, and each time, the two guys I have dealt with, Nathaniel and Matthew, have been... Se mere
I spoke with Ben at Divert to discuss having a 1100 litre waste bin, and he was very knowledgeable and gave me a quote for the fortnightly collections. I can not fault Divert or Ben at all, and woul... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really helpful and professional…
Really helpful and professional experience from Sophie!- would highly recommend.
First class service from start to end
First class service from start to end. Nothing was too much trouble. Booked a time which the guys arrived bang on time. Cleared all the waste then swept up leaving the area spotless.
Had a great and really professional…
Had a great and really professional service from Sophie. She was so helpful and informative - would highly recommend!
Sophie was amazing helped me and was…
Sophie was amazing helped me and was very informative!
Go for it
Good service. Kept me informed at all times. Collection was easy and smooth, friendly and helpful service helped a lot. Strongly recommended.
Absolutely terrible service
Absolutely terrible service, AVOID this company at all costs. They don't provide a reliable and consistent service, and draw you in to another year contract! Their small prints will sting you with extra costs, LOOK ELSEWHERE!
RESPONSE to your reply - I requested to cancel your service before the 1st year contract ended with over a months notice, since i didn't want to renew your service as you didn't collect our waste for 5 months. We run multiple clinics in London and use other service providers with no issues since they actually collect our waste. You duped me to stay for another year due to a unethical clause in your contract, I did not want to renew my contract and therefore stopped paying for your lack of service. You're fortunate that I was too busy to respond to the court application, but I paid the requested amount in the end. With 6 months remaining our contract, you refused to continue the service even though you have been paid for it in full, your response is now proof of that. For anyone reading, this is how you will be treated by this company.
P.S. They tried to remove this review from Trustpilot, probably what they do with every review they receive, rather than actually providing a good service and encouraging companies to stay with them, they contractually force you to stay with them with their hidden clauses. If Trustpilot try to remove this review, then you are stopping other people from viewing honest experiences and prevent them from being aware of how this company operates.

Besvarelse fra Divert
Excellent service
Good service. Kept me informed at all times. Collection was trouble free. Friendly and helpful service. I strongly recommend this company.
A great company to work with!
Divert were a great company to work with, they responded quickly to our needs, offered a competitive service and handled unforeseen challenges (slight delay to collection) professionally and quickly.
Carpet removal John and his colleague were great at…
John and his colleague were great at communicating when they would arrive. They were courteous when they came and removed the rolls of carpet and underlay very swiftly and without fuss. Highly recommended!
Excellent
Recliner Chair from 2nd floor flat / no lift.
Excellent, very easy and fast communication with the Divert Team (booking and logistics). Was able to receive accurate collection time on the day. Team of two who arrived were very friendly, fast and professional. This is the third time I have used Divert and will do so again.
Very Helpful
Great Experience dealing with invoice queries. Alice has been especially helpful in keeping our accounts up to date.
Safely legal sofa removal
I have been impressed with the efficiency and politeness of this firm.To start, they are upfront immediately with the costs involved .Praiseworthy and very welcome.
Booking the job was efficient and carried out with impeccable politeness. The courtesy and thoughtfulness of the carriers made the whole experience as enjoyable as possible.Thank you.
These guys are great!
These guys are great! They are super quick to respond when you book a job. They always try to fit you in even if you give them short notice. They come and collect quickly, quietly and efficiently. Definitely would recommend! 😊
Josh has been exemplary
Josh has been exemplary, had an issue and he arranged a next-day collection and fix for us.
Always come back to emails in a timely manner.
Very pleased, aiming to use again in the future :)
I work with DIVERT and they are great…
I work with DIVERT and they are great to work with.
Josh was a great help organising my…
Josh was a great help organising my piano to be recycled. Easy and quick process from enquiry to removal. Thanks
My first time using the service and I…
My first time using the service and I am really impressed with how they work. They were on time.
A great company
A great company. I have used them several times now and can’t recommend them highly enough. Speedy, efficient, friendly and unfailingly courteous. Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







