We needed replacement parts for a discontinued shower. Customer services confirmed which parts were needed. Parts were quickly dispatched. Upon arrival we were unsure about o-ring placement an... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The person (female) I spoke with before placing an order was so knowledgeable even though I was after a part for a shower more than 15 years old. She was spot on with her advice. Based on the advic... Se mere
Virksomheden har svaret
I had my doubts as to whether I was going to be able to purchase a replacement handle for my Atlas 900 Hinge Door H1950 (Adj 850mm - 900mm) BP90 shower door purchased back in 2014. I found handles... Se mere
The replacement valve fitted perfectly, this was the first time I have repaired a shower. Unfortunately, I forgot to replace the retaining nut and almost flooded the bathroom. Several towels later, wi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Di Vapor
Skrevet af virksomheden
Di Vapor® (pronounced 'Dee Vah-pour') specialises in luxury steam rooms, mobility bathing, bathroom spares & accessories, home sauna solutions and whirlpool baths.
Celebrating our 12th year of trading, Di Vapor has established itself as one of the leading spa component and shower suppliers in the UK. A combination of unrivalled product knowledge, friendly customer service and our extensive product range makes Di Vapor the first choice for customers across the UK & Europe.
Our range includes:
Our components & spares include:
Recognition from trusted brands in the home improvement sector such as Grand Designs Live, Homebuilding & Renovating magazine, The Independent newspaper and Living Etc magazine amongst a host of other brands demonstrates our commitment to providing designer products at competitive prices. Industry recognition such as this is proudly backed by feedback from our customers.
Di Vapor also supply some of the largest recognised brands in the bathroom sector including:
The Di Vapor Promise
Skrevet af virksomheden
- Real Time Stocking
- Our website contains our full range of shower spares and accessories from the biggest bathroom brands in the UK and Europe. Using our customised stocking system, updated automatically every minute, customers can quickly check availability of an item and complete a purchase.
- Fast Delivery Options
- All orders are dispatched same working day if ordered before 3.00pm Monday to Friday. Our warehouse team will work to check, pack and dispatch your order as quickly as possible. If you need your order the next day, we offer various next day delivery options to ensure you get your order as quickly as possible. Our delivery services are provided by Royal Mail, UKMail, UPS and TNT.
Same Day Dispatch
Get your order fast!
All stocked items can be dispatched & delivered next day using the Royal Mail Special Delivery service. Make sure you complete your order online before 3.00pm Monday to Friday and leave the rest to us!
Kontaktoplysninger
Office 2, Colwall Lodge, Marsh Lane, B91 2NY, Solihull, Storbritannien
- 08454 650 800 or 0121 705 0866
- help@divapor.com
- www.divapor.com
4,9
Fremragende
27 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Di Vapor
Thanks, Phil. We're glad your order reached you without delay, and we appreciate you taking the time to leave a review.
Good quality and perfect replacement…
Good quality and perfect replacement item, arrived on time
9. oktober 2026
Besvarelse fra Di Vapor
Thank you for your review. We're pleased the part met your expectations and everything went smoothly with your order. We appreciate your feedback.
Besvarelse fra Di Vapor
Thanks, JK. We're pleased you had a good experience and appreciate you taking the time to share it.
Excellent sevice
Wide range of stock meant I could source a part that is not widely available at a reasonable price.
Also service was fast and efficient.
30. september 2026
Besvarelse fra Di Vapor
Thank you, Kenneth. We're glad you could find the part you were looking for, particularly when it wasn't easy to source elsewhere. We appreciate your review.
Ordered what we needed paid for next…
Ordered what we needed paid for next day and they came as ordered, fitted them and they worked 👍👍👍 thanks.
10. oktober 2026
Besvarelse fra Di Vapor
Thanks, Ty. We're pleased everything worked out once the parts were fitted. We appreciate you taking the time to let us know.
Had to return an unused item
Had to return an unused item - refunded without question.
10. oktober 2026
Besvarelse fra Di Vapor
Thank you, Ken. We're glad the return was straightforward and you were able to get everything sorted easily. We appreciate your feedback.
First time customer
First time customer but will definitely use again. Had to return my order as it was the wrong size, my fault.
Refund issued without hesitation and would happily recommend this company to anyone.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Di Vapor
Thank you, Adrian. Even though the part wasn't quite right, we're glad the return went smoothly. We really appreciate your willingness to recommend us and hope to help you again.
Besvarelse fra Di Vapor
Thank you, Mohamed. It's good to know you've been pleased with both the parts and the overall ordering experience. We appreciate you taking the time to leave a review.
Couldn't get the shower valve fram any…
Couldn't get the shower valve fram any where .but having contacted your self's by WhatsApp got an immediate response and the guided me throughout to find the code .. all arrived with in 2 day's and fitted thanks Stewart 😊
10. oktober 2026
Besvarelse fra Di Vapor
Thanks, Stewart. We're really pleased our WhatsApp team could help you work out what was needed and that everything is now sorted. We appreciate you sharing your experience.
Right parts at right price
Helpful when finding the right spare parts for my shower. Fair price and prompt delivery.
9. oktober 2026
Besvarelse fra Di Vapor
Thank you, Andrew. We're glad we could help you find what you needed without any fuss. We appreciate you taking the time to review us.
Prompt service
Prompt service, good prices. Have ordered a couple of items from them now and they are great company to deal with
9. oktober 2026
Besvarelse fra Di Vapor
Thanks, Daria. It means a lot that you've chosen to order from us again. We're pleased you've had another positive experience and appreciate your continued support.
Besvarelse fra Di Vapor
Thank you, John. We're glad you're happy with how everything turned out and appreciate you taking the time to leave us a review.
Excellent experience and great product
Excellent experience and great product. Thank you
9. oktober 2026
Besvarelse fra Di Vapor
Thanks, Craig. We're pleased the item met your expectations and that you've had a positive experience with us. We appreciate your review.
Prompt dispatch, good price
Di Vapor dispatched my item promptly and returning it because I had bought the wrong part was hassle free. My plumber helped me identify the correct part which also arrived even sooner and the price was very competitive. Di Vapor has a lot of parts for retail sale that it’s hard to find anywhere else.
9. oktober 2026
Besvarelse fra Di Vapor
Thank you, Diane. We’re pleased the return was straightforward and that you were able to get the correct part quickly. We really appreciate you taking the time to share your experience.
Very happy with the service.
15. maj 2026
Besvarelse fra Di Vapor
Thank you for your review. We’re very pleased to hear you were happy with the service and appreciate you taking the time to leave your feedback.
I paid around £31 for two tap…
I paid around £31 for two tap cartridges. I now realise that Screwfix do both for Just under £6
9. oktober 2026
Great customer service and knowledge!
8. oktober 2026
Besvarelse fra Di Vapor
Thank you for your kind review. We’re glad our team could help and really appreciate you taking the time to share your experience.
I needed a small plastic ferrule for a…
I needed a small plastic ferrule for a shower control part that was now some 16 years old plus and on exploring the availability using CoPilot on my PC, it confirmed the part was available, together with the price, through Di Vapor, and directed me to that site to order as necessary. The part was indeed in stock and after ordering on line, the order was delivered very quickly and safely. I have used Di Vapor previously for 'hard to find' shower cartridges so I am familiar with the company. I rate Di Vapor as an excellent company for these hard to find items, their website is clear and concise and it is easy to order exactly what you require. I dropped my rating by one star as their pricing points are quite high for the items concerned but I also acknowledge that running a business that has such an extensive supply of older, hard to find items, has to charge accordingly where they may well not available anywhere else and therefore a premium has to be charged.
8. oktober 2026
Besvarelse fra Di Vapor
Thank you, Mike. We really appreciate you returning to Di Vapor for those difficult-to-source parts, and your thoughtful comments on pricing are noted and appreciated.
Extremely helpful with prompt delivery…
Extremely helpful with prompt delivery and very competitive prices, not to mention quality products.
8. oktober 2026
Besvarelse fra Di Vapor
Thank you, Ian. We’re pleased we could help and that everything reached you promptly. We appreciate you taking the time to leave a review.
Besvarelse fra Di Vapor
Thank you, Derek. We’re pleased your order reached you quickly and appreciate you taking the time to leave a review.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.