We needed replacement parts for a discontinued shower. Customer services confirmed which parts were needed. Parts were quickly dispatched. Upon arrival we were unsure about o-ring placement an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The person (female) I spoke with before placing an order was so knowledgeable even though I was after a part for a shower more than 15 years old. She was spot on with her advice. Based on the advic... Se mere
Virksomheden har svaret
The replacement valve fitted perfectly, this was the first time I have repaired a shower. Unfortunately, I forgot to replace the retaining nut and almost flooded the bathroom. Several towels later, wi... Se mere
Virksomheden har svaret
I ordered tap valves. As I couldn't get the correct spline size anywhere else. They arrived 2 days after I placed the order. They fitted and worked as I expected and arrived before the estimated date... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Di Vapor
Skrevet af virksomheden
Di Vapor® (pronounced 'Dee Vah-pour') specialises in luxury steam rooms, mobility bathing, bathroom spares & accessories, home sauna solutions and whirlpool baths.
Celebrating our 12th year of trading, Di Vapor has established itself as one of the leading spa component and shower suppliers in the UK. A combination of unrivalled product knowledge, friendly customer service and our extensive product range makes Di Vapor the first choice for customers across the UK & Europe.
Our range includes:
Our components & spares include:
Recognition from trusted brands in the home improvement sector such as Grand Designs Live, Homebuilding & Renovating magazine, The Independent newspaper and Living Etc magazine amongst a host of other brands demonstrates our commitment to providing designer products at competitive prices. Industry recognition such as this is proudly backed by feedback from our customers.
Di Vapor also supply some of the largest recognised brands in the bathroom sector including:
The Di Vapor Promise
Skrevet af virksomheden
- Real Time Stocking
- Our website contains our full range of shower spares and accessories from the biggest bathroom brands in the UK and Europe. Using our customised stocking system, updated automatically every minute, customers can quickly check availability of an item and complete a purchase.
- Fast Delivery Options
- All orders are dispatched same working day if ordered before 3.00pm Monday to Friday. Our warehouse team will work to check, pack and dispatch your order as quickly as possible. If you need your order the next day, we offer various next day delivery options to ensure you get your order as quickly as possible. Our delivery services are provided by Royal Mail, UKMail, UPS and TNT.
Same Day Dispatch
Get your order fast!
All stocked items can be dispatched & delivered next day using the Royal Mail Special Delivery service. Make sure you complete your order online before 3.00pm Monday to Friday and leave the rest to us!
Kontaktoplysninger
Office 2, Colwall Lodge, Marsh Lane, B91 2NY, Solihull, Storbritannien
- 08454 650 800 or 0121 705 0866
- help@divapor.com
- www.divapor.com
4,9
Fremragende
27 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Di Vapor
Thank you, Jeanette. We're pleased everything arrived promptly and, most importantly, did the job. We appreciate you sharing your experience.
So very helpful.
So very helpful.
Helping me find the exact sized part for shower.
Quick response via email too.
Refunded really quickly to for the parts that were wrong size.
14. oktober 2026
Besvarelse fra Di Vapor
Thank you, Ann. We're glad we could help you find the right part and get everything sorted, including the refund. We really appreciate you taking the time to share your experience.
Besvarelse fra Di Vapor
Thank you, Geoff. We're glad everything reached you safely and without delay. We appreciate you taking the time to leave us a review.
Besvarelse fra Di Vapor
Thank you, James. We're pleased everything went smoothly and you received your order promptly. We really appreciate your feedback.
Fast & Efficient Service
Having spent the last 12 months trying to get a warranty replacement part for my shower I realised I was flogging a dead horse
An internet search identified Di Vapor to me and their website immediately directed me to the part I need.
From order to receipt I was kept informed of the order status
Delivery was received on time, in excellent condition
I would highly recommend Di Vapor for fast and efficient service
10. oktober 2026
Besvarelse fra Di Vapor
Thank you, Michelle. After such a long search, we're pleased you were finally able to get things sorted. We really appreciate you taking the time to recommend us.
You were very helpful and delivery perfect
You were very helpful on the phone identifying the component and the delivery was outstanding.
The thermostat works perfectly
12. oktober 2026
Besvarelse fra Di Vapor
Thanks, Graham. It's lovely to hear that our guidance helped and everything is now working as it should. We appreciate you taking the time to share your experience.
Ordered a product which i expected to…
Ordered a product which i expected to be delivered after 5 days, but arrived the following morning. Excellent service.
12. oktober 2026
Besvarelse fra Di Vapor
Thank you, Adrian. We're pleased your order reached you sooner than expected. We appreciate you leaving us a review.
Besvarelse fra Di Vapor
Thank you to the team at Lakes Plumbing and Heating for continuing to choose us. We're glad you've had another positive experience and really appreciate your ongoing support.
Besvarelse fra Di Vapor
Thanks, Darren. We're pleased you managed to track down exactly what you needed. We appreciate you taking the time to leave a review.
A great website with so many spares
A great website with so many spares. Fantastic customer service with the 14 day buy back guarantee.
11. oktober 2026
Besvarelse fra Di Vapor
Thank you, Adrian. We're glad you found the website useful, and it's good to hear that our returns policy offered some reassurance. We appreciate your feedback.
Besvarelse fra Di Vapor
Thank you, Susan. We're pleased everything reached you promptly and that you had a positive experience. We appreciate you sharing your feedback.
Besvarelse fra Di Vapor
Thanks for taking the time to leave a review, Kevin. We're glad everything went smoothly and appreciate your feedback.
Besvarelse fra Di Vapor
Thank you to the team at JRG Plumbing & Gas Ltd. We're glad we could help you identify the right part and get things sorted quickly. We appreciate your review.
Besvarelse fra Di Vapor
Thanks, Phil. We're glad your order reached you without delay, and we appreciate you taking the time to leave a review.
Good quality and perfect replacement…
Good quality and perfect replacement item, arrived on time
9. oktober 2026
Besvarelse fra Di Vapor
Thank you for your review. We're pleased the part met your expectations and everything went smoothly with your order. We appreciate your feedback.
Besvarelse fra Di Vapor
Thanks, JK. We're pleased you had a good experience and appreciate you taking the time to share it.
Excellent sevice
Wide range of stock meant I could source a part that is not widely available at a reasonable price.
Also service was fast and efficient.
30. september 2026
Besvarelse fra Di Vapor
Thank you, Kenneth. We're glad you could find the part you were looking for, particularly when it wasn't easy to source elsewhere. We appreciate your review.
Ordered what we needed paid for next…
Ordered what we needed paid for next day and they came as ordered, fitted them and they worked 👍👍👍 thanks.
10. oktober 2026
Besvarelse fra Di Vapor
Thanks, Ty. We're pleased everything worked out once the parts were fitted. We appreciate you taking the time to let us know.
Had to return an unused item
Had to return an unused item - refunded without question.
10. oktober 2026
Besvarelse fra Di Vapor
Thank you, Ken. We're glad the return was straightforward and you were able to get everything sorted easily. We appreciate your feedback.
First time customer
First time customer but will definitely use again. Had to return my order as it was the wrong size, my fault.
Refund issued without hesitation and would happily recommend this company to anyone.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Di Vapor
Thank you, Adrian. Even though the part wasn't quite right, we're glad the return went smoothly. We really appreciate your willingness to recommend us and hope to help you again.
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