Direct Tile Warehouse Anmeldelser 175

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Brilliant from start to finish! I don’t often write a review but the service was exceptional and thought I should share. I placed my order but the tiles were discontinued; within an hour I had a call... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Attended at Tile Warehouse today . Spoke to Steve who was so welcoming at the desk. Very friendly , helpful And great customer service . I will be re-attending the store again and highly recommend... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We got tiles for our new kitchen floor from the Swansea store and are absolutely delighted with them. The staff were really helpful in assisting with our choice and gave us samples to take home, befor... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

The tiles they sent me were terrible quality, and I raised a complaint straight away. But this time, there’s been absolutely no customer service – no reply, no call back, nothing. I’ve been left deali... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flisebutik
  2. Butik med badeværelsesudstyr
  3. Gør det selv-butik
  4. Gulvlægger
  5. Gulvforretning

Skrevet af virksomheden

At Direct Tile Warehouse, we have been supplying high-quality wall and floor tiles for over 46 years. Our friendly team is here to help you find your perfect tiles. We offer free samples, competitive prices and most tiles are available from stock. Browse our website or call in to our Swansea and Cardiff showrooms if you're local to South Wales. Happy tiling!


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

175 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Five stars!

We were on the hunt for Victorian kitchen tiles that not only matched the colours of the kitchen but also with the age of the house. I think I must have ordered at least 20 samples from different places but nothing was exactly right or far too expensive!

I found Direct Tile Warehouse on a bit of whim and was delighted they had a vast range of tiles to choose from and especially Victorian pattern style tiles. I ordered further samples and did a poll on Instagram to get some more opinions.

As soon as I received the samples I knew I would order with Direct Tile Warehouse! We decided on ordering the Olympia Blue Victorian Tiles which were not only great quality but a great price too and the colours and design of the tile matched perfectly.

I was delighted with the service I received and the tiles were delivered when expected and not damaged which I have experienced elsewhere!

We could not be happier with the results. The Victorian kitchen tiles are exactly as we envisaged and go perfectly with our kitchen! We even gave the spares to a family member as they wanted to use them in their porch.

It goes without saying we would recommend Direct Tile Warehouse and we’ll definitely be ordering with them for future projects.

14. marts 2022
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thanks so much for the lovely review, Richard! We are so pleased that you are happy with the tiles and it was fabulous seeing the photos of your beautiful kitchen. Hope we can help you again with tiles for your next project.

Bedømt til 5 ud af 5 stjerner

Direct Tile Warehouse is such an…

Direct Tile Warehouse is such an amazing company with a friendly, caring approach. They’re so approachable and provide stunning products. As a home owner, I have purchased numerous tiles from Direct Tile Warehouse - I will not shop anywhere else for my tiles! They have such a wide range of designs. The prices are great and the service is outstanding. Luke at Cardiff store assisted me with my purchases and gave great advice on which tiles to chose and the difference between tiles.

I’ve had the opportunity to communicate with such a lovely sales assistant - Sally, whilst going through the process of being featured on the website. What more could a loyal customer want? Absolutely amazing - thank you for giving me the opportunity to be featured on your website, along with the Marks & Spencer’s gift card and discount on future purchase - such a generous thought. You’re a credit to Direct Tile Warehouse!

Not only does Direct Tile Warehouse provide great products but they take such interest in your home and provide great knowledge about their products.

All of our purchases from Direct Tile Warehouse have been amazing, very durable and extremely effective. They’re stunning. If you’re looking for high spec tiles with a range of styles then Direct Tile Warehouse is the place for you!

Thanks for the outstanding service and products!As always, I’ll be taking a trip to the store for our next project.

14. februar 2022
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you for such a lovely review, Georgia! We've loved seeing the photos of your amazing renovation. Looking forward to helping with your next project!

Bedømt til 5 ud af 5 stjerner

Very good company

Very easy to order
Everything was delivered on time and quality was excellent

10. februar 2022
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thanks so much Colin! We really appreciate you taking the time to leave such a lovely review.

Bedømt til 5 ud af 5 stjerner

Good tiles

I bought some tiles from Direct Tile Warehouse and was really pleased with the price. Communication was good. I'd but from them again.

24. januar 2022
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you so much for taking the time to leave a review. We're really pleased you were happy with your tiles and the service, and look forward to helping you with your next tiling project.

Bedømt til 5 ud af 5 stjerner

Excellent friendly customer service

Excellent friendly customer service. Super quick delivery and great quality product I’ll be shopping here again 10/10

19. januar 2022
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you so much, Nichola! We're so pleased you were happy with the service and we look forward to helping with your next project.

Bedømt til 5 ud af 5 stjerner

Really impressed with the quality of…

Really impressed with the quality of the tiles and good price too. Direct tiles customer service called me to tell me when the tiles would arrive and they arrived on time with no breakages.
Would highly recommend!

6. januar 2022
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you so much for taking the time to write such a lovely review, Liesa! We really appreciate the feedback and hope we can help with tiles for your next project. Have a lovely weekend!

Bedømt til 5 ud af 5 stjerner

Saved the day

Very pleased with the service provided.
I needed to replace some broken tiles on a shop entrance.
I only needed to replace 20 out of the hundreds that made up the floor.
Everywhere I tried said the tiles I wanted were discontinued until I found these guys.
They had the tiles I needed in stock and were delivered within a few days.
I had to pay the delivery charge as it was only a small order but they have saved me thousands by not having to replace the whole entrance floor.
Thanks guys.

23. december 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Hi Steve, thank you so much for the review! We are so pleased we could help you out and save you lots of time and money. Hope we can help with tiles in the future!

Bedømt til 5 ud af 5 stjerner

One happy customer 😊

The service I received was excellent.
A big thank you to Tina, from placing the order to adding extra to the order to arranging delivery, nothing was too much trouble.
To everyone at Direct Tile Warehouse have a Merry Christmas.

22. december 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you for such a lovely review! Happy New Year to you and hope you had a lovely Christmas. Hope we can help you with tiles for your next project.

Bedømt til 5 ud af 5 stjerner

The random mix of tiles was not as…

The random mix of tiles was not as expected, but Roxanne went the extra mile to sort it out for us, and we are delighted with the final result. Thank you!

21. december 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

We're so pleased that we were able to sort this out for you. Roxanne is fabulous, we will pass on your lovely feedback to her. Hope your project went well!

Bedømt til 5 ud af 5 stjerner

Ordered 10 large tiles for my outside…

Ordered 10 large tiles for my outside step/veranda and only eight were delivered but never noticed till I started tiling couple of months later, phoned up to let them know, and they would have been quite within their rights to dismiss my claim, but nothing was too much bother for these lads and two duly arrived safely packaged on a pallet! What can I say, fantastic service and you can buy with confidence from them. I certainly will again, thanks again guys for going above and beyond.👍👏👏👏

20. december 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Hi Charlie! Thanks so much for the lovely review - apologies that you didn't get the full amount straight away but glad we were able to deliver the missing two so promptly. Hope we can help with tiles for your next project!

Bedømt til 5 ud af 5 stjerner

Love my beautiful Nikea tiles

Really pleased with my Nikea patchwork tiles. They were sent fast, with no breakages, and have given our new kitchen a really distinctive stylish yet traditional look. I highly recommend Direct Tile Warehouse and would certainly use them again.

11. december 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Hi Alison! Thanks so much for taking the time to leave such a lovely review, we're so pleased you're happy with the tiles and service. Have a great Christmas and hope we can help with tiles for your next project.

Bedømt til 5 ud af 5 stjerner

Five stars

The tiles had been discontinued at my local shop and I’d ran out. Over the moon to find these available with Direct Tile Warehouse. Delivered all the way to Durham without a problem.

10. december 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Hi Georgina. We're so pleased we were able to help you out with this project. Thanks so much for taking the time to leave a review and hope you'll come back to us for tiles next time you need them. Have a lovely Christmas!

Bedømt til 5 ud af 5 stjerner

Great customer service, price and delivery.

The advisors were very patient and helpful in answering my queries before I purchased. I bought the aspen split face beige tiles for my living room wall and was very happy with the finished result. The tiles were reasonably priced and delivered on the promised date. Excellent experience start to finish.

8. december 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you so much for taking the time to leave such a lovely review, Mr Howarth, it is very much appreciated! We're so pleased that you were happy with the service and the tiles. The Aspen range is a wonderful choice, please feel free to email us any photos of your wall, we'd love to see them. Hope we can help with tiles for your next project.

Bedømt til 3 ud af 5 stjerner

Stocked tiles not in stock

Ordered tiles on line as advertised on web site that they were a stock item. Purchased on line. Couple of days later advised that had to be bought in with 6 week lead time throwing my project timeline. Team kept me informed and goods finally arrived on final promise date, well packaged. Probably wouldn't buy on line without first checking accuracy of web info..

1. december 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Hi John, all we can do is apologise. We are usually so careful in adding this important information to the website, but it seems there was an error in this instance. We have updated the page now and are in the process of reviewing all our stock information online. We're sorry you had to wait so long for your tiles, but glad we kept you informed and they arrived safely.

Bedømt til 5 ud af 5 stjerner

Excellent Service and really pleased…

Excellent Service and really pleased with the tiles. Great communication too!

12. november 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you so much for the review, Lynda, we're so pleased you were happy with the tiles and service. Hope we can help with tiles for your next project!

Bedømt til 5 ud af 5 stjerner

Fabulous service

Fabulous service, Ordered tiles and they were delivered within 5 days.

29. oktober 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you so much for the great review Stephen! Hope we can help with a future project.

Bedømt til 5 ud af 5 stjerner

Quality marble effect tiles

We looked everywhere for a really good quality porcelain marble effect time for our bathroom renovation and Direct Tiles had the perfect tile. Their customer service was excellent and we are so pleased with the finish of our bathroom. Definitely recommend.

18. oktober 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you so much for your lovely review, Jamie! Glad you found your perfect tiles. Hope we can help with your next project!

Bedømt til 5 ud af 5 stjerner

Fabulous company

Fabulous company. Firstly I love the ARCHITONIC TAUPE tiles I bought for my kitchen floor, very well priced. When one box arrived broken ( probably the courier) they promptly replaced that box. When I realised I was a couple of boxes short they managed to arrange an express, next day delivery, despite the current driver problems ( Brexit, again !).....very personal and swift service. Thanks especially to Steve. Excellent company to to do business with.

17. oktober 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Hi Maria! Thank you so much for the great review, and glad we could get your tiles to you so quickly. Hope we can help you with your next project!

Bedømt til 5 ud af 5 stjerner

I ordered a Oikos blue sample tile last…

I ordered a Oikos blue sample tile last month and it arrived very quickly. It was perfect for our new bathroom plans and so I ordered wall and floor tiles ( to match ) over the phone. Customer service was excellent. Delivery was prompt and we are delighted with the results. Our fitter had no problem with cutting or fitting them. They have made our new bathroom look fantastic.

15. oktober 2021
Uopfordret anmeldelse
Direct Tile Warehouse-logo

Besvarelse fra Direct Tile Warehouse

Thank you so much for the lovely review! Really pleased you were happy with the service and the tiles. If you fancy sharing any photos of the new bathroom, please get in touch!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere