first time using this company and won’t be the last, Jenny was lovely and very helpful and I feel like I got a right bargain compared to the mainstream opticians who charge an arm and a leg! Highly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience, Jenny was very helpful and knew what glasses I wanted better than me and I love them. Great service, great price and Jenny is brilliant. Won't be going anywhere else again 🤩
Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Se mere
Virksomheden har svaret
Great experience at Direct Specs. Jenny was absolutely amazing. Extremely welcoming, helpful and knowledgeable. She took her time, helping me try on plenty of glasses to find some that fit my head. He... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Kontaktoplysninger
Storbritannien
- sales@directspecs.co.uk
- www.directspecs.co.uk
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A great place to get your glasses
The so-called bargain online retailers are never quite what they seem - you simply cannot get lightweight varifocals cheap and many of them wont do certain prescriptions online so I have to visit a store. Probably a better option you can get to see the frames and feel how they fit and how much they weigh! This Direct Specs store is just outside the main shops in Blackheath, it's never too busy and has parking spaces and a good selection of frames. It worked out cheaper than Specsavers and I'm delighted with my new glasses. Will definitely use them again.

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GIVE IT A GO
This is best place you could buy your specs . Best prices, the gentleman at the reception gives you the best service without any complaints. If you decide to use this place for your new specs ( I recommend you do ) and then you can find a better service the please let me know. YOU WONT BE DISAPPOINTED.

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Not what I expected…
Glasses ok but supposedly light tint which is impossible to notice. I’ve ended up with overpriced reading glasses…

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Lovely friendly service
Lovely friendly service
Would definitely recommend a visit.
Great service and value for money.
Many thanks 😊

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Easy process and great service!
Easy to order online with current prescription.
Kept in touch via email with progress of my order.
Collection was simple and glasses were exactly what I needed.

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I went to Direct Specs on recommendation
I went to Direct Specs in Shirley on recommendation from someone who had previously had a good service from them. I found the staff incredibly helpful, friendly and professional.
I placed an order for a reglaze at a cost of £25 which I thought was very good value. When I went to collect my glasses unfortunately the prescription was incorrect - there had been one number error on my prescription. The lady serving me apologised profusely and explained my glasses would be sent off and corrected as soon as possible which they were. When I subsequently collected my glasses they were perfect, and unbeknown to me, it had been put on my notes that I was to be offered a free reglaze on another pair of glasses. I hadn’t asked for this or even expected anything. It was just kindly offered. I took advantage and now have another pair of reglazed glasses at no cost. What a service! And I’ve since returned to them and placed an order for another reglaze.

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Excellent service
Excellent service, really pleased with the ease of ordering to the quality of the spectacles, communication was also spot on, will definitely use them again.

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Excellent value
Excellent value. Great customer service. Will buy again from this company.

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Wonderful pair of specs
Wonderful pair of specs - would have cost me 20 times as much at opticians!

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Besvarelse fra Direct Specs
Great customer service and glasses are…
Great customer service and glasses are good value.

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Very quick easy process to order…
Very quick easy process to order glasses. Delivery was very prompt. Good quality product for the price. Very pleased with my purchase.

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Helpful
The guys at the Stafford branch were really informative and very helpful, nothing was to much trouble, well done fellas.

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Budget price, high quality
I was finally told I needed varifocals and wanted to keep a favourite frame, so shopped around for the best value for reglazing. The price difference between others and Direct Specs was significant, but, having received them today (7 October 2023), it doesn't feel like the cheapest option at all. Great communication throughout really helped, too, so I knew when my order had left the lab and roughly when to expect it.

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Besvarelse fra Direct Specs
Set up for prescription lenses was easy…
Set up for prescription lenses was easy to do. Arrived sooner than I thought and very competitively priced. Will be ordering another pair soon.

Besvarelse fra Direct Specs
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







