first time using this company and won’t be the last, Jenny was lovely and very helpful and I feel like I got a right bargain compared to the mainstream opticians who charge an arm and a leg! Highly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great experience, Jenny was very helpful and knew what glasses I wanted better than me and I love them. Great service, great price and Jenny is brilliant. Won't be going anywhere else again 🤩
Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Se mere
Virksomheden har svaret
Great experience at Direct Specs. Jenny was absolutely amazing. Extremely welcoming, helpful and knowledgeable. She took her time, helping me try on plenty of glasses to find some that fit my head. He... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!
Kontaktoplysninger
Storbritannien
- sales@directspecs.co.uk
- www.directspecs.co.uk
4,9
Fremragende
440 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Glasses arrived fitted perfectly
Glasses arrived fitted perfectly, look good as in the photos on line I can see perfectly really really happy with them.
Thank you
3. september 2023
Besvarelse fra Direct Specs
Hi Sarah. Thanks for your positive review of our online service, it's great to hear you like your new glasses!
I was anxious about ordering on line…
I was anxious about ordering on line but it was a real pleasure. The glasses are real well made and I couldn't be more pleased.
15. august 2023
Besvarelse fra Direct Specs
Hi Sheila. Thanks for your kind review. We're glad you had a positive first experience of using our online service and look forward to future orders!
You wmade a mistake on my order but…
You made a mistake on my order but corrected it to my satisfaction
14. august 2023
Besvarelse fra Direct Specs
Thank you for your review, Thomas. Glad we were able to find a favourable solution.
Forget the high street & trust Direct Specs
Choice, value and excellent customer service. Regardless of the bottom of the range prices or top of the range the service is the same. I’ve used Walsall branch and the manager there is wonderful. Please give them a try!
21. august 2023
Uopfordret anmeldelse
Besvarelse fra Direct Specs
Hi Ryan, thanks for your review. Your kind words have been passed on to Clare at our Walsall branch. We hope to see you again soon!
Besvarelse fra Direct Specs
Hi, Terry. Thanks for your kind review of our Cannock branch!
So easy to order online and great…
So easy to order online and great service. Long distance glasses delivered within a week of ordering. Highly recommend!
7. august 2023
Besvarelse fra Direct Specs
Hi Caron, great to hear your glasses are just as you hoped and that you had a positive experience of our online service.
Easy to use website great price and…
Easy to use website great price and quick delivery. Would recommend
7. august 2023
Besvarelse fra Direct Specs
Hi Shirley, great to hear you've had a positive experience of our online service!
Besvarelse fra Direct Specs
Thanks for your kind review, Jan!
Bought my specs from Shirley branch
Bought my specs from Shirley branch, good quality, great price, and taken care of by Gary who was helpful and attentive.Well done Direct Specs.
9. august 2023
Uopfordret anmeldelse
Besvarelse fra Direct Specs
Hi William. Thanks for your kind review, your comments have been passed on to Gary and the team at our Shirley branch, who look forward to seeing you again soon!
Direct specs, just great!
Easy ordering system, thorough description of process. Specs fit very well and vision perfect, as good as glasses which cost very much more.
1. august 2023
Besvarelse fra Direct Specs
Hi Elaine. Thanks for your kind review, we're glad to hear your specs are just as you expected!
My problem solved!
My frame got broken and a lens fell out. I took it in to Direct Specs and they were very helpful. With the minimum of fuss, the frame was replaced. The male member of staff, who was most understanding, ensured I left with everything back to normal.
2. august 2023
Uopfordret anmeldelse
Besvarelse fra Direct Specs
Thanks Roger, the great team at our Shirley branch are always there to help!
Called in today after breaking my…
Called in today after breaking my frame, and the lady in store sorted them out for me, also ordered a new pair at great value, sometimes it's not always about prices, when you get excellent service.
29. juli 2023
Uopfordret anmeldelse
Besvarelse fra Direct Specs
Hi Michael. Thanks for your review, really please that you've enjoyed the service provided in our Cannock branch, and we look forward to welcoming you again soon!
Besvarelse fra Direct Specs
Hi William. Thanks for your kind review. We always advise delivery within 10 working days, though we're often a lot faster!
Delighted with my new glasses.
Delighted with my new glasses.
Speedy service and was kept up to date with my order.
Certainly great value.
Will reorder in the future.
24. juli 2023
Besvarelse fra Direct Specs
Hi Faith. Great to know you're had a positive experience of our online service, we look forward to receiving your future orders!
Besvarelse fra Direct Specs
Hi Mark. Thanks for your kind review, great to hear you're pleased with your new driving glasses!
Sorry a bit late got tied up how…
Sorry a bit late got tied up how amazing is the lady at Walsall branch? I have 2 pairs readers & 1 set driving glasses, I'm over the moon with them.
I've recommended to work colleague who also ordered her glasses.
I still don't know lady's name, but very, very helpful. Will be back for some more!
3. juni 2023
Uopfordret anmeldelse
Besvarelse fra Direct Specs
Hi Wendy, thanks for your review and recommendation. Your kind words have been passed to Clare at our Walsall branch who was delighted to receive such positive feedback!
Good value and dispatched quickly.
3. juli 2023
Besvarelse fra Direct Specs
Thanks Michael, much appreciated!
The web site was easy to use
The web site was easy to use. The prices were great.
The frames fit perfectly.
25. juni 2023
Besvarelse fra Direct Specs
Thank you Dawn, pleased to hear you enjoyed using our online service!
No problem with my order
No problem with my order. They keep me update on my order. Very happy.
20. juni 2023
Besvarelse fra Direct Specs
Hi Rosmah, thanks for your kind review. Great to hear you've had a positive experience of our online store.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.