when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Se mere
Virksomheden har svaret
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable. Arrived quickly so well pleased. Good service all round.
Virksomheden har svaret
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Digitalis Direct
Skrevet af virksomheden
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Kontaktoplysninger
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Storbritannien
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service from this company
I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed it was so my order was placed later. I received the item on the scheduled day. It sits very well in my system and I'm one happy bunny.
Key points: great communication from staff. Item description was informative. Communication from delivery company was accurate and on time. No damage to package. There was a 5% discount - always welcome. I will definitely recommend this company to friends. Thank you good people 👍.

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Great service and very helpful on the…
Great service and very helpful on the telephone. Had to return one item and purchase another which was done without a fuss.

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Arrived on time my first entry into…
Arrived on time my first entry into vynil so wanted a deck and speakers that where good but not to complicated. Very pleased with it so far.

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Delivered on time and a quality product
Delivered on time
Packaged well
Product exactly as described
Great sound quality

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Ordered a Pro-ject CD box E
Ordered a Pro-ject CD box E. Item was showing as in stock on website but was actually just out of stock. Had a phone call from Peter on the Monday apology offered and offered to cancel and refund or wait for stock to arrive. Stock arrived a week later and again was telephoned and item shipped by DPD and arrived next day. Really excellent customer service. Highly recommended seller and item is first class.

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Q Acoustics Wall Brackets
Great service, fast dispatch and when phoned very knowledgeable

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Caravan 5G Aerial & Router Order - Super Efficient
After ordering a Vision Plus caravan 5G aerial, received a call saying that stock would be arriving at the warehouse next day, shortly afterwards, delivered to me. Really impressive customer services in respect of order update and very fast delivery time, would highly recommend and would definitely use again.

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Digitalis - 5 stars. DPD - 3 stars.
Digitalis themselves were faultless. The product was great and well-packed. An initial problem with ordering resulted in a prompt and effective call-back from one of their staff - good work! I'm pleased with the product and I would certainly buy from them again.
The promised "next day" delivery by DPD, however, turned into a "3-day-wait" delivery, but that was not Digitalis's fault. However, be aware that DPD's advertised promises may not always be fulfilled.

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I’ve received Great customer service…
I’ve received Great customer service from this company, we had a problem with a turntable that was brought through Amazon after 1 message and 1 phone call we are having a new turntable sent out would definitely shop here again .

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Rapid response
Once i had ordered it show the delivery address as my old address, i rang straight away and a nice guy answered, asked me to email them with my new address and it was all sorted, he even rang me back to confirm. You dont get that sort of customer service often enough in these days. When the speaker and turntable came it was all packaged as you would want, no complaints

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Good experience with Digitalis.
Price. Delivery. Efficiency. Communication. All good, will probably use again.

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purchased a 3 way socket
purchased a 3 way socket, sorry to say it was damaged in transit, emailed the company and received a reply almost right away, within 24 hours they dispatched a replacement, cannot praise the company to much. Thank you so much

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Excellent Service
Dispatched my items very quickly and well packaged. Good all round service.

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Quick delivery
Website was easy to navigate. Equipment turned up well packaged & within the time frame promised.

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.