I am extremely disappointed with both the quality of the product and the customer service I received. When I contacted, the person I spoke to dismissed responsibility by stating that production w... Se mere
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Se, hvad kunderne siger
The Birthday Candle smells absolutley divine! Whether the candle is lit or not you can smell it. However, the bracelet inside was faulty which I found out when it sliced open two fingers when trying t... Se mere
Virksomheden har svaret
If you wanna impress someone with special and unique surprise this company helps you! They have something new, bath bombs and candles with beautiful smells, inside they have glorious jewelry. Just buy... Se mere
Virksomheden har svaret
Order was very easy although it was a difficult decision what to choose 😊. Delivery was good, although package was a little damaged which made the box with the bomb slightly damaged. My bath bomb was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Diamond Empire is a brand dedicated to creating luxury products with hidden jewellery inside worth up to £2,500. The tempting and captivating scents of handcrafted candles envelop and emphasize the surroundings and interior of your home. Our products have been professionally developed graphically so that everyone can find something for themselves and for their interior design.
Kontaktoplysninger
86 Empire Road, CV4 9LX, Coventry, Storbritannien
- diamondempirecandles@gmail.com
- www.diamondempirecandles.co.uk
2,5
Under middel
41 anmeldelser
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Amazing Madagascar Candles…
I ordered one of the Madagascar Candles for my my girlfriend for a spa evening that we had planned and I cannot get over how great this candle is! It burns for so long and the smell is absolutely heavenly. Truly delicious smelling and awesome candle. Will be getting some more soon!
8. september 2023
Uopfordret anmeldelse
Absolutely loved the candles!
1. september 2023
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Dear Agata,
We're thrilled to hear that you absolutely loved our candles! Your satisfaction is our top priority, and we're grateful for your kind words.
If you ever need further assistance or have any questions, please feel free to get in touch. We look forward to serving you again in the future!
Warm regards,
Diamond Empire Team
Great product
Great product, excellent quality, beautiful packaging and smell. A product worth recommending not only as a gift. I will definitely order again.
Many thanks
1. september 2023
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Dear Marta,
Thank you for your glowing review! We're thrilled to hear that you found our product to be of excellent quality and that you appreciate the attention to detail in packaging and fragrance.
Your recommendation means a lot to us, and we're excited to have the opportunity to serve you again. If you ever have any questions or need assistance, please don't hesitate to reach out.
Many thanks,
Diamond Empire Team
These are amazing
These are amazing, I am very pleased with my purchase.
The candles make my whole house smell great.
The ring looks great and is high quality. I believe it would be a great gift for anybody or just a treat for yourself. 100% recomend Diamond Empire.
8. september 2023
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Dear Eni,
We're delighted to hear that you're thoroughly pleased with your purchase! It's fantastic to know that our candles have filled your home with a wonderful fragrance, and that you're impressed with the quality of the ring.
Thank you for your kind recommendation. We aim to provide products that bring joy and satisfaction to our customers. If you have any questions or need further assistance, please don't hesitate to reach out.
Warm regards,
Diamond Empire Team
Perfect for anyone who likes good quality candles
My daughter got me a few candles for my birthday and I loved them! I burnt them all in just about a month. They last very long but if you light a few candles every day they go pretty quickly 🤭. Perfect gift for friends, family or anyone who likes candles. They smell amazing and are outstanding quality. Will buy my next batch soon, plus they're completely worth the price.
1. september 2023
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Dear Bogna,
Firstly, happy belated birthday! We're thrilled to hear that you enjoyed the candles your daughter gifted you. It's wonderful to know they brought such joy to your home. We're pleased to hear you find them to be of outstanding quality and that they live up to your expectations.
Your recommendation means a lot to us, and we're glad you see them as the perfect gift choice. We look forward to assisting you with your next purchase. If you have any questions or need further assistance, please feel free to get in touch.
Warm regards,
Diamond Empire Team
Highly Recommended! 😊
I purchased a candle as a gift for my friend and she was absolutely over the moon with it - it even came with a free sample bath bomb 😍
Excellent customer service, speedy delivery and great quality - would definitely purchase again (but for myself next time)!
Thank you 💘
20. juli 2023
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Dear Helen,
We are delighted to hear about your positive experience with our product and services! Thank you for taking the time to share your feedback.
It warms our hearts to know that your friend loved the gift, and the addition of the free sample bath bomb brought an extra touch of joy. We are committed to providing excellent customer service and ensuring prompt deliveries.
We look forward to welcoming you back for your next purchase, and we're excited for you to experience our products firsthand. Should you have any questions or need assistance, please don't hesitate to reach out.
Thank you for choosing us!
Warm regards,
Diamond Empire Team
A beautiful surprise
Order was very easy although it was a difficult decision what to choose 😊. Delivery was good, although package was a little damaged which made the box with the bomb slightly damaged. My bath bomb was beautiful to look at, it smelt wonderful and make the water shimmer too. The jewellery was perfect. Very classic and easy to wear with everything. Definitely a regular go to for me.
1. april 2023
Besvarelse fra Diamond Blank
Dear A.O'Grady
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a positive shopping experience, from selecting your item to delivery.
We apologize for any inconvenience caused by the slight package damage, and we'll take this feedback into account to improve our packaging in the future.
It's fantastic to know that you enjoyed the bath bomb and found the jewelry to be a perfect match for your style. We're honored to become one of your regular go-to choices.
Should you ever need assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again soon!
Warm regards,
Diamond Empire Team
Beautiful Unique Candles
Beautiful candles and a lovely long lasting smell that lasts for days in the lounge. Packaged really well. Lovely hidden jewellery that my family loved revealing.
25. december 2022
Besvarelse fra Diamond Blank
We're thrilled to hear that you're enjoying our beautiful candles and that they bring a long-lasting, delightful fragrance to your home. It's wonderful to know that the hidden jewelry added an element of joy for your family.
We take pride in our careful packaging to ensure your order arrives in perfect condition. Your satisfaction is our priority, and your feedback reinforces our commitment to quality.
Should you have any questions or need further assistance, please feel free to get in touch. We look forward to serving you again in the future!
Warm regards,
Diamond Empire Team
Quick delivery boxed beautifully and…
Quick delivery boxed beautifully and candle smells lush
19. februar 2023
Besvarelse fra Diamond Blank
Dear Caroline,
Thank you for your kind words! We're delighted to hear that you received your order promptly and that you're pleased with the presentation. It's wonderful to know that you're enjoying the delightful fragrance of the candle.
We strive to provide a seamless shopping experience, and your positive feedback encourages us to continue our efforts.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
Diamond Empire Team
I brought to candles with rings in for…
I brought to candles with rings in for family for Christmas and I can’t begin to explain how happy I was with the smell of the candles my family loved them and the rings was absolutely beautiful will definitely be buying a lot more
25. december 2022
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Dear Suzee,
Thank you for choosing our candles for your Christmas gifts! We're overjoyed to hear that you and your family enjoyed both the exquisite fragrance and the beautiful rings. Your satisfaction is our utmost priority, and knowing we could contribute to your holiday joy is truly heartwarming.
We look forward to being a part of your future celebrations. Should you have any questions or need assistance, please don't hesitate to reach out.
Warm regards,
Diamond Empire Team
was a bit disappointed when the wild…
was a bit disappointed when the wild diamond candle came the package box was dinted but inside the box was well packed glad it was for me and not a present lit the candle and soon one of the wicks was out but i loved the smell havent got to the surprise yet carnt wait to see i might of just got a doggie candle but on the other hand im looking forward in purchasing again
5. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Cathy, I'm so sorry that happened to you. Hope you didn't burn your candle for more than 3-4 hours at a time. And when you lit the candles again, the wicks were not cut too short and the wick was 5 mm before the candle. We hope that you will not have such problems in future. If you have any more question just please contact with us info@diamondempirecandles.co.uk
10/10
Just wow!!! Best candles I have ever bought. The surprise bling and freebies are awesome but it was the quality that stole my heart - intense smell, soy wax, beautifully made.
12. juli 2022
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Dear Kamila,
Wow! Thank you for your incredibly kind words. We're thrilled to hear that you're loving our candles and that they've made such a positive impression on you. Our team puts a lot of care into crafting high-quality products, and knowing we've met your expectations is truly rewarding.
We're delighted you appreciate the surprise elements and the quality of our candles. If you ever need further assistance or have any questions, please feel free to get in touch. We look forward to serving you again!
Warm regards,
Diamond Empire Team
What a perfect gift
What a perfect gift, well presented well packed & the product is great for gifting & to use it for urself, I gifted this product last week to my parents & when they use it they loved it the most out of all the candles, will buy another one for sure.
3. marts 2022
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Dear Gabriela,
Thank you for choosing our product as a gift for your parents! We're delighted to hear that they loved it and that it made such a positive impression. Your kind words about our presentation and packaging mean a lot to us.
We're honored to be a part of your gifting experience. Should you need any assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
Diamond Empire Team
Good Service,
15. november 2021
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Thank you very much for the fantastic feedback Luis :)
My hollween win
I won the holloween comp and i am so happy with my prizes. I won a bath bomb with sone lovely earings inside and it was so exciting. The candle smells amazing and i cant wait to see what i get inside. The candle smells amazing and the colour of the green is exactly as described. A perfect gift
14. november 2021
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Awesome! We truly appreciate you like product from Diamond Empire Becky ! :)
Thanks a lot for the great feedback :D
Really lovely product I ordered two…
Really lovely product I ordered two bath bombs as gifts they look gorgeous and smell so good they came very well packaged and a couple of freebies in the box as well which was a lovely surprise. I will be buying loads more they make fab gifts
9. august 2021
Besvarelse fra Diamond Blank
Wow, Emma! It means a lot that you loved the experience of the reveals and enjoy the products :)
Thank you so much for the lovely feedback and looking forward to your next experience :)
Super Strong candles.
I absolutely adore my Madagascar candle from Diamond empire, I have never had such a strong smelling candle at such an affordable price it is so good. My candle included a beautiful set of earrings which I I obsessed with. I also have a bath bomb that I'm.dying to use too. Delivery was super quick and customer service is amazing too.
9. juli 2021
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
It means a lot to us you love our products, Kerrie! Very fun to see the jewellery reveals too xx
Thanks a lot for taking the time to share your review! :)
If you wanna impress someone with…
If you wanna impress someone with special and unique surprise this company helps you! They have something new, bath bombs and candles with beautiful smells, inside they have glorious jewelry. Just buy one and make somebody happy
3. juli 2021
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Woohoo! Really delighted you loved the experience of our products, Andrzej ! :)
Thank you so much for taking the time to share your feedback!
Amazing candle with jewelery inside!
Women love beautiful fragrances and jewelry. Diamond Empire Candles offers all solutions in one beautiful glass package! I am delighted with the smell of the candle and how it spreads beautifully throughout my home and the jewelry inside. Perfect service, shipment arrived very quickly. This is definitely not my last purchase from Diamond Empire Candles! I recommend it, perfect for a gift and for yourself.
29. juni 2021
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Hey Klaudia,
Thank you so much for providing this amazing feedback! It makes us so happy that you love our products and service! Rest assured that we're doing our best to serve you better.
Thank you again, and we look forward to your relaxing experience with our products 💗
Great for gifts - real WOW factor
I have bought both a candle and bath bomb for my friend as a birthday gift and she absolutely loved them! We checked the candle together and the necklace was lovely, really high quality. The shipping was fast and the order was well packaged. Would definitely come back!
29. juni 2021
Uopfordret anmeldelse
Besvarelse fra Diamond Blank
Thank you ever so much for the trust and wonderful support, hun!
We're always doing our best to provide high quality products and looking forward to your next experience with these goodies! :)
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