DHL Anmeldelser 

What a terrible service no customer contact numbers all hiding behind computers, I have sent 6 e mails of which i get a standard reply, not very helpful, I feel I have been scammed, i Do not recommend this company the service is terrible and I'm afraid my parcel will be lost in the system because when i put tracking number in it says no information very worried and very stressful

Absolutely disgraceful service compared to parcel force. 3 days late for delivery and still not here. ordered abroad from Spain that took 2 days to reach their hub in the UK which is acceptable but for 3 days delivery when the item was in the UK no just wrong!!! get your crap together UK DHL!!!!!

DHL UK. I had an extremely important shipment going to USA. I put a time frame 11am to 2.15pm clearly on DHL site, only to be informed by our warehouse that they were not picked up. I called DHL and they lied that I had no such windows. I logged into my account and there it is - in the front page. I use DHL in Finland and UK and where Finland is absolutely bang on time and all goes smoothly, UK DHL is just piece of shite, sorry to say. I am changing a courier. I've forgiven way too many times. Not anymore.

Kuljettaja ei tunnistanut virallista katuosoitetta, jolla kaikki muu posti ja lähetykset tulevat, ja kun ennätin toimittaa tiedot, kuljettaja oli jo siirtynyt muualle ja toimitus siirtyi seuraavaan päivään. Valitsin DHL:n koska sen piti olla nopein, vaikkakin kallein, ja tässä sitä nyt odotellaan. En suosittele.

We were not notified about a Currys delivery to our home until 10,17 last night. We were already booked into a couple of appointments in Truro but found this message en route. It said delivery would be 1.15 -2.15 so we abandoned our second appointment and raced back home, arriving at 1.03, only to find that the delivery had already been made!! No note through door. I shan't use Currys again!

Paketti toimitettiin sovittuun aikaan. Ensimmäinen toimitus epäonnistui puhelinverkon ongelmien takia.

My dog food company now uses DHL for it's deliveries of online orders

Historically, deliveries would be via DPD, which were always delivered within the notified time slot.

Now deliveries are via DHL and the service level is atrocious!

My last three deliveries have all been delivered outside of the 3 hour delivery window (DPD was 1 hour)

Today's delivery was notified as between 09:00 and 12:00

At the time of submitting this review,

NO delivery, and no tracking information available!

Use DHL at your peril!!

Okay so it’s now still saying there’s driver is on its way to no.80 1.5 hours ago since I last reached out to you to say that had been stuck saying that since 10:31 this am & asking if there was a problem ? No response. Not even a fix on the tracker: dhl literally is the WORST and when your’e the worst of a pretty bad lot - that’s really bad

Absolute shambles, nearly ruined my business, did not collect/did not deliver on time and if you are in the North West do not use the Preston depot under any circumstances!!

Toimitusvihtoehdot ovat hyvin jäykät. Pakettia ei voi jättää pakettiautomaattiin, postin noutopisteeseen tms. vaan täytyy varata paketin odottelulle koko 24h, sillä ei voi tietää milloin lähetti tulee.

Surkea firma ja asiakaspalvelu. Odotimme kiireistä lähetystä ja olimme kotona jakopäivänä. Kuriiri ei käynyt lainkaan meillä mutta DHL ilmoitti, että pakettia ei voinut jakaa koska kukaan ei ollut kotona. Tieto ei pidä paikkansa.
Asian selvittelyssä kohtasin surkeaa asiakaspalvelua ja lopulta jouduin itse ajamaan 2 x 34 km hakien itse paketin heiltä Vantaalta.
Älä käytä jos on olemassa muita vaihtoehtoja ( esim UPS)

I ordered one bike from Halfords and the delivery company was DHL they couldn't find my address it's in the middle of Fulham and I gave them my mobile number,they couldn't find my address I waited all day for the delivery,it was sent back to Halfords and I ordered another bike the same thing happened!!!!!!! I am having a nightmare with Halfords they won't return the refund on both bikes DHL are USELESS!!!! They don't have a sat nav in Thier vehicles and I gave the driver my mobile number ,all together I wasted 3 days .

DHL I would give you zero if I could. You threw a fragile glass package over my 10-foot gates. Complete idiots.
Dont use DHL.

Absolute ass, parcel stuck in customs for 5 days and they keep hanging up on me

Actually they deserve zero stars. Absolute sham of a company! But shame on those organisations who use them because they’re well aware of the shocking service! Why are they still operating with such a disgraceful record?? I’ll never buy anything from anywhere again that uses DHL and I will check before I buy.

DHL on nyt 2 kertaa yrittänyt toimittaa pakettia virheelliseen paikkaan vaikka heille on ilmoitettu että paikka on väärä !!
Kyseessä on erittäin tärkeät dokumentit joita ei voi korvata.
Älkää koskaan käyttäkö heitä jos on tärkeää saada lähetys perille sovitusti ! SURKEAA !

Ei osaa edes pakettia toimittaa tai kertoa missä se menee. Seurannassa lukee että toimitus epäonnistui, mutta ei ole ketään käynyt täällä. Tracking sivulla lukee, "ei voida toimittaa huonon sään takia" (ulkona on täydellinen aurinkoinen kevätpäivä). Puhelinneuvonta ei saa kiinni osastoa kuka hoitaa kuljetukset. Kaikki on ihan sekaisin, miten voi olla niin vaikeaa?

Tähän firmaan voi luottaa. Hyvin tullut aina paketit kotiin.

Ei voikaan luottaa. Muka yritetty toimittaa ja viety heti jonnekin toimipisteelle, joka on kauempana kuin lähempi. En suosittele enää.

If I could give zero rating I would! I was aware I would be getting parcel today and as I was busy in back garden I purposely left side gate open which is facing the main gate but ignoring that the delivery person has walked around other side and dumped 1 package containing 2 40l bags of compost and knocked a plant over in the process, I live alone registered disabled and there is no way I can move that to back garden had to get a neighbour to move it for me. Txt messages parcels cannot be left in safe place never mind at front door for everyone to see only reason I knew it was there that the helpful delivery person had also left front garden gate wide open!! WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!!!