Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Se mere
Virksomheden har svaret
We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... Se mere
Virksomheden har svaret
Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed. Georgie was very help... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
189 Westwood Road, CT10 2NU, Broadstairs, Storbritannien
- 0333 999 9841
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy with the service very…
Very happy with the service very friendly team would recommend it using the store to anybody
30. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent service from the staff on…Francesca was very helpful and informative
Excellent service from the staff on duty when we bought our furniture, informative staff, could be improved by more staff as we had to wait quite a while (30 min+) to be served
24. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store and we are grateful for your feedback. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Westwood Cross
Hello Olateju,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful
Mandy was extremely helpful and full of ideas and suggestions to help us buy the right sofa and armchair. Even suggesting that we go away to have a think about the sizing and suitability the sofa and armchair within our front room
27. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Roger explained everything
Roger explained everything, went through our order, brillant.
26. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were professional and patient
Staff were professional and patient. They listened to me and answered all my questions.
I was not pressurised to buy or commit myself.
I was given enough time to make a decision. They helped me look for the colour of my choice.
It was a wonderful stress free experience.
26. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We came out to window shop, we left more than happy customers
We came out to window shop, to try out sofas and gauge an idea of what we needed, wanted and required. We initially were online shopping but felt in person was a much better approach. After questionable conversations with a couple of rivals to DFS we were fortunate to meet an amazing gentle man at DFS (Broadstairs) who was professional, friendly and informative. He completely cleared any questions we had and was never pushy, demanding or inpatient. Because of this service we took the sofa and currently are awaiting it's delivery. Credit must go to this member of staffs customer service and amazing personality.
16. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales man was extremely helpful
23. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were so helpful when we were…
The staff were so helpful when we were trying to choose our next sofa. Thank you all
16. februar 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Honesty and great feeling of being a…
Honesty and great feeling of being a valued customer by your sales person
17. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello Marilyn,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Paul was extremely helpful
Paul was extremely helpful, knowledgeable and friendly. The salespeople in the Broadstairs branch are not pushy and allow you to browse freely but are on hand if you have any questions.
21. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thanks for your lovely feedback, we’re glad to hear Paul met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Lady salesperson was excellent …
Lady salesperson was excellent Everything about our chairs were exlpained in professional and polite manner It was carried out in a relaxed way all done with a complimentary cup of coffee.
We ordered gliders and Sofacare five year package which is excellent value for money. An all round great shopping experience.
21. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Welcoming staff and easy to purchase
Very straight forward to make the purchase and application quick and easy o ce we had decided on a sofa and colour
19. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Exceptional service
Roger and Gareth gave exceptional service, friendly welcoming and went above and beyond to make sure our sofa was perfect for us. Thanks guys
19. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The assistant was extremely attentive…
The assistant was extremely attentive and went out of her way to help
12. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Friendly helpful and easy to talk to…
Friendly helpful and easy to talk to and help understand what sofa was best for us
18. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Mandy was excellent and very helpful
Mandy was excellent and very helpful. Answered all the questions I had and we didn't feel rushed. Everything was explained and answered perfectly. 10/10
18. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great buying experience
Very well looked after by Nadia. Right balance of being left alone to peruse but there ready and waiting to answer any questions I had.
Great range of options in store.
Overall a five star experience.
17. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sophia sofa
Georgia was such a happy, helpful member of staff, a credit to DFS. Listened to what we wanted and dealt with our order promptly.
15. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello Matt & Tracy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
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