DFS Furniture - Westwood Cross Anmeldelser 

Staff were very friendly and helpful. Couldn’t fault them

We spent a good few hrs in the Broadstairs shop. They answered all our questions, we changed our minds on 2 sofas but they stuck with us, we was offered coffee and tea too. Nothing was too much. Thank you DFS

Friendly efficient staff, I was given space to explore but staff attentive when I was ready to order. Very knowledgeable staff.

Good selection of soft furnishings, styles and colour a plenty with modern show rooms and friendly knowledgeable staff.

Paul, Francesca and Mandy were excellent when helping me pick my new sofa

Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but you could always see someone if you needed help.
When I had almost decided on a sofa, Mandy appeared, and was able to answer all my questions. She was knowledgeable about the products, and found me a suitable foot stool to match my sofa. She also talked me through the sofa care 5 year plan, which I purchased. Absolutely perfect service.

Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my purchase.

Great big show room and friendly staff who wernt pushy.

Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed.
Georgie was very helpful once we decided what sofa bed we liked. Showed us how bed pulled out went through swatches with us. Once purchased was decided she went through every step carefully with full explanation. Georgie made the sale a very enjoyable experience

The person dealing with my request was extremely helpful, knowledgeable in the products and was attentive to my requirements.

The lady I dealt with was lovely, I was looking with my mum and 6 year old who was full of life. I was looking for a sofa I’d seen online and it wasn’t in the showroom, I was shown similar which was helpful with making a decision.

The experience was made so much easier because of the lady sales advisor. Shes brilliant

Excellent customer service this morning- very knowledgable and assisted with all enquires.

I recently purchased a sofa from your branch at Westwood cross, and I couldn't be happier with both the product and the service. The customer care paul gave was fantastic throughout the entire process—friendly, responsive, and genuinely helpful with any questions I had. Paul made the experience smooth and stress-free from start to finish. The sofa is exactly what I was hoping for, and the excellent customer service made the purchase even better. I would definitely recommend this company and wouldn't hesitate to buy from you again. Paul is a credit to your company

Good advice,polite and pleasant sales person

The service was relaxing, informative and very friendly. It’s a great place to buy sofas and chairs. They have a wide range of sofas and the prices are great. Highly recommended. The staff were excellent and friendly and the customer service was excellent.

Fantastic service, very helpful.

Making sure we took our time to choose. Very informative about the furniture and able to answer all our questions.

Customer service was excellent ordering was so simple all questions answered for us, Rodger explained every part of the order to us very happy

Very happy with the service very friendly team would recommend it using the store to anybody