Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed. Georgie was very help... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my... Se mere
Virksomheden har svaret
I recently purchased a sofa from your branch at Westwood cross, and I couldn't be happier with both the product and the service. The customer care paul gave was fantastic throughout the entire process... Se mere
Virksomheden har svaret
The lady I dealt with was lovely, I was looking with my mum and 6 year old who was full of life. I was looking for a sofa I’d seen online and it wasn’t in the showroom, I was shown similar which was h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
189 Westwood Road, CT10 2NU, Broadstairs, Storbritannien
- 0333 999 9841
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Paul was so friendly
Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my purchase.
3. august 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great big show room and friendly staff…
Great big show room and friendly staff who wernt pushy.
2. august 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Pleasant experience
Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed.
Georgie was very helpful once we decided what sofa bed we liked. Showed us how bed pulled out went through swatches with us. Once purchased was decided she went through every step carefully with full explanation. Georgie made the sale a very enjoyable experience
2. august 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Outstanding service
The person dealing with my request was extremely helpful, knowledgeable in the products and was attentive to my requirements.
2. august 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Great service
The lady I dealt with was lovely, I was looking with my mum and 6 year old who was full of life. I was looking for a sofa I’d seen online and it wasn’t in the showroom, I was shown similar which was helpful with making a decision.
1. august 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The experience was made so much easier…
The experience was made so much easier because of the lady sales advisor. Shes brilliant
2. august 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service this…
Excellent customer service this morning- very knowledgable and assisted with all enquires.
2. august 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great customer care
I recently purchased a sofa from your branch at Westwood cross, and I couldn't be happier with both the product and the service. The customer care paul gave was fantastic throughout the entire process—friendly, responsive, and genuinely helpful with any questions I had. Paul made the experience smooth and stress-free from start to finish. The sofa is exactly what I was hoping for, and the excellent customer service made the purchase even better. I would definitely recommend this company and wouldn't hesitate to buy from you again. Paul is a credit to your company
27. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Paul met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
A great place for sofas and very friendly too.
The service was relaxing, informative and very friendly. It’s a great place to buy sofas and chairs. They have a wide range of sofas and the prices are great. Highly recommended. The staff were excellent and friendly and the customer service was excellent.
31. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Knowledgeable and helpful staff
Making sure we took our time to choose. Very informative about the furniture and able to answer all our questions.
30. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Customer service excellent
Customer service was excellent ordering was so simple all questions answered for us, Rodger explained every part of the order to us very happy
30. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very happy with the service very…
Very happy with the service very friendly team would recommend it using the store to anybody
30. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent service from the staff on…Francesca was very helpful and informative
Excellent service from the staff on duty when we bought our furniture, informative staff, could be improved by more staff as we had to wait quite a while (30 min+) to be served
24. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store and we are grateful for your feedback. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Westwood Cross
Hello Olateju,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful
Mandy was extremely helpful and full of ideas and suggestions to help us buy the right sofa and armchair. Even suggesting that we go away to have a think about the sizing and suitability the sofa and armchair within our front room
27. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Roger explained everything
Roger explained everything, went through our order, brillant.
26. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were professional and patient
Staff were professional and patient. They listened to me and answered all my questions.
I was not pressurised to buy or commit myself.
I was given enough time to make a decision. They helped me look for the colour of my choice.
It was a wonderful stress free experience.
26. juli 2026
Besvarelse fra DFS Furniture - Westwood Cross
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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