Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Se mere
Virksomheden har svaret
The salesman, Troy, was very succinct in supplying all information about the product and services supplied and making sure we were completely happy before continuing with our purchase. He did not rus... Se mere
Virksomheden har svaret
Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Storbritannien
- 0333 999 9819
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Kieran in the store made the experience…
Kieran in the store made the experience a very positive one - easy to order and explained everything clearly and positively.
23. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Troy was lovely
Troy was lovely, although you can’t buy a sofa in a rush due to the sales pitch of the insurance. He was very good at his job, gave me all the information that I needed to know to maintain my sofa. Great customer service.
23. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
A helpful customer
I spoke with Kieran this morning, he was brilliant. I spoke about the Kian settee on Saturday and found out the measurements and went home and worked out the measurements. Today Kieran was so helpful so have gone ahead and paid fully and have a possible date for it to be delivered.
23. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Troy who helped me choose today was…
Troy who helped me choose today was extremely helpful and guided me in my purchase of a sofa bed
23. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Hello Rosemary,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Waterlooville - Excellent Service
We were allowed to wander around the store unmolested until we were ready to approach the sales person (Reece) who was extremely helpful and knowledgeable and treated us with respect and interest in our needs.
20. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Steven was very helpful and was not…
Steven was very helpful and was not pushy, he explained everything that we need to know, he’s knowledge was very good
20. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello Anthony,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Buying a new sofa
The staff were warm, polite, helpful listen to my requirements showed me a couple of lines of furniture. Once my decision was made, the process moving forward was precise correct and easy. Look forward to having my new phone delivered.
20. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello Peter,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Staff was very kind and helpful
19. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Clear answers
Comfortable showroom, and we were not pestered as we browsed, but when we asked for help we soon got very clear answers to our questions
16. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello Anthony
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
They were very helpful very good very…
They were very helpful very good very patient they took us to look at everyone that we wanted to look at. Yes the man that sold the order corner units very very very good.
16. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello Pauline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very satisfied customer
I was given clear and friendly information, without feeling pressured into anything.
14. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
After finally getting the green light…
After finally getting the green light after getting a completion date we came in solely to order our sofa. We have had many visits to dfs and other retailers but unlike the others you don’t feel any pressure from the sales people and don’t get followed around the shop! The sofa we picked was our dream one and we were carefully told about it and how to take care and clean it. The staff were very thorough and extremely friendly. They made everything easy for us.
13. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very customer focused
found the young man to be very patient and helpful. He never rushed me and took the time to help me make the right decisions. I never felt pressured into making a purchase; instead, he really listened to what I thought I needed and guided me through a few suitable options. His approach was friendly, professional, and genuinely customer-focused.
11. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
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