Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Se mere
Virksomheden har svaret
The salesman, Troy, was very succinct in supplying all information about the product and services supplied and making sure we were completely happy before continuing with our purchase. He did not rus... Se mere
Virksomheden har svaret
Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Storbritannien
- 0333 999 9819
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service excellent
Customer service excellent
Salesman very pleasant and knowledable
Looking forward to recieving my suite
2. august 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
No pressure to buy
We had a great experience and Steve the salesman was great.
He let us take our time and gave us great advise
2. august 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Steve.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We went to dfs and was greeted after a…
We went to dfs and was greeted after a few minutes by keiran. We had a idea of what we wanted and keiran was very knowledgeable and helped with our enquiries. After everything is said a done I probably would not of spent 4k but keiran really was the keystone in my decision to proceed and if keiran wasn't the guy who we first spoke to first im certain we wouldn't of walked away with a 5k corner sofa. His a great salesman and a asset to the company
1. august 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Knowledgeable and understanding staff
We were very indecisive about which style of sofa would be the safest for our autistic daughter, who engages in repetitive impact behaviours. After several visits and conversations with your polite, knowledgeable, and understanding staff, we found the perfect sofa to suit our whole family’s needs.
A massive thank you to everyone, especially Rhys, for his patience, expertise, and genuine understanding throughout the process. Your support made what felt like a difficult decision so much easier, and we couldn’t be happier with our choice. We truly appreciate the outstanding customer service.
1. august 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Rhys met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
good people at working and quality of…
good people at working and quality of sofa is good
1. august 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very successful visit!
I was very happy with my visit to DFS Waterlooville yesterday. Staff members were around for assistance when needed but were not intrusive or pushy, excellent. My friends and I tried quite a few sofas before deciding on the one I chose which is perfect for my needs. Rhys was very informative and helpful and coffee plus a hot chocolate for my grandson arrived while we completed the sale. I did not use the facilities but my friend was effusive in her praise of how clean and roomy the toilet was, we are very fussy!
The visit was positive in every respect and I am looking forward to the arrival of my new sofa. Well done DFS.
28. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I bought a sofa from DFS after much…
I bought a sofa from DFS after much research; the advisor Troy was very helpful and explained very clearly about different options. Very happy with my experience and happy to recommend .
28. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Troy.
Kind Regards,
Jordan
DFS Customer Support
I found Troy at your Waterlooville…
I found Troy at your Waterlooville branch to be friendly, informative and very helpful, nothing was too much trouble
28. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Troy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Wonderful experience
The salesman at the Waterlooville branch was absolutely amazing, Kiran. He made the shopping very comfortable and he was patient to answer the very many questions I had.
28. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello Tracey,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Waterlooville
Hello Ken,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Thank you Troy
All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave us plenty of time to consider the items. Eventually he also helped us to complete a purchase. Excellent service
27. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello Susan,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Customers service was great
27. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
My partner and I are first time buyers
My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment.
Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a week) during which he was friendly and gave sound advice including cost saving options without upselling etc.
Polite, friendly and professional yet laidback. Just what the Dr ordered.
I’m definitely building a man cave at the end of my 80 foot garden with bullet proof windows, right at the back!
26. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The staff we very helpful and we’re…
The staff we very helpful and we’re happy to answer any questions we had
26. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Nice relaxed atmosphere when looking for a sofa
We went into the shop and was able to browse freely without being jumped on straight away by an assistant.
When we were ready to choose a sofa the assistant miles was very friendly and helped us with our purchase.
25. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
From the moment we walked in we were…
From the moment we walked in we were greeted with a friendly smile. The sales team who looked after us spent time listening to what we were after. Once we had found our furniture they really spent time helping us choose the right colour for us.
25. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely experience
Lovely experience, the guy who looked after us was so lovely and understanding I think his name was Sam?? He was blonde
25. juli 2026
Besvarelse fra DFS Furniture - Waterlooville
Good Morning,
We are really happy that Sam met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
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