Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Se mere
Virksomheden har svaret
Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Se mere
Virksomheden har svaret
Nice how we could browse the store without being pounced on by a sales agent Felt relaxed on being able to take our time to choose the right sofa Staff very helpful and knowledgeable making the who... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Longfield Road, TN2 3EW, Tunbridge Wells, Storbritannien
- 0333 999 9811
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product with excellent service
A great quality product. Have been to various showrooms today but this product was an immediate winner, stylish, very comfortable and a good price. Happy with my choice I can truly say the customer service was excellent and has only added in a positive way to the whole purchasing experience. Professional, polite, very knowledgeable but not pushy.
3. april 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Tunbridge Wells
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salesman took the time to talk me…
Salesman took the time to talk me through all the options in a relaxed and un-rushed way and listen to all my questions, answering them with no hesitation.
2. april 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning Kate,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very personable and efficient
1. april 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
From entering the store the salesman…
From entering the store the salesman was very helpful and explained everything we need to know about what we were interested in buying. He explained all the financial requirements and was very good at what he done.
1. april 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning Kathleen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great help from Jim at Tunbridge Wells…
Great help from Jim at Tunbridge Wells store.
Advice and explanation of process very clear and to make decisions on purchase.
30. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
tunbridge Wells
we used tunbridge Wells branch before funny enough the same guy I served this feel so comfortable with him same sense of humour great information that’s all we brought again
29. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful
Jim at Tunbridge Wells was a pleasure to deal with. Very knowledgeable about products.
29. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good afternoon Catherine,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Didn’t feel pressured to buy
Didn’t feel pressured to buy , friendly and helpful service.
28. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very good Service
Very good Service. No pressure good Knowlege of Sofas. Very friendly and helpful. Would recommend.
28. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning David,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Really helpful salesman (Julian)
Really helpful salesman (Julian). Explained everything and helped us find exactly what we wanted. No pushy upselling.
28. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Jim was very professional and helpful
Jim was very professional and helpful. Amazing customer service, thank you!
28. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning Marta,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Jim us a delightful sales man who dies…
Jim us a delightful sales man who dies not rush his customers. He was patient, polite and professional. He went out of his way to help an elderly disabled customer who is a dinosaur with the Internet. He assured me if I had any problems to go back to the store to help me. Thank you Jim
26. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Tunbridge Wells
Good afternoon David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Super
Super, friendly service. Nothing was too much trouble and the sales assistant was knowledgeable and informative.
25. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good afternoon Lynne,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
My quick browse today in the Tunbridge…
My quick browse today in the Tunbridge Wells branch resulted in me finding the sofa I have been looking for for some time. I later returned to make the purchase. On both occasions the sales team were approachable, friendly and informative.
25. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good afternoon,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Was able to buy the Sofa and Armchair I…
Was able to buy the Sofa and Armchair I wanted with satisfaction .
18. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good afternoon Wendy,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Good overall experience would recommend
The range of products were good. I went in late so was 1 of 2 customers.
The price was the best out of the main suppliers especially for the quality of product on offer.
Staff could have more attentive initially as I had to knock on the staff area door to get their attention.
17. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Tunbridge Wells
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Great experience very friendly and…
Great experience very friendly and informative , Jim who helped us on the day at DFS was amazing..
16. marts 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good afternoon Paul,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.