It was an amazing experience. I was given a smiling welcome when I entered but then I was left to my own devices to try out what I wanted without a sales person following behind and, to be brutally ho... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The store was set out well with many ranges across a number of budgets, In our case, the sales person, Alan, made u feel comfortable. Although knowledgeable, he was not “pushy” but helpful.
Virksomheden har svaret
Rob was the consummate professional. He was calm, measured and without ego. He listened to what I wanted and responded with respect and attentiveness. Perfect.
Virksomheden har svaret
Julian that served us was very helpful made sure the sofa could be delivered successfully and informed us about the cleaning products available and explained the insurance we could get that would last... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Longfield Road, TN2 3EW, Tunbridge Wells, Storbritannien
- 0333 999 9811
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rob was the consummate professional
Rob was the consummate professional. He was calm, measured and without ego. He listened to what I wanted and responded with respect and attentiveness. Perfect.
31. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Rob.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello David,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The store was set out well with many…
The store was set out well with many ranges across a number of budgets,
In our case, the sales person, Alan, made u feel comfortable. Although knowledgeable, he was not “pushy” but helpful.
20. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello Mr Shoots,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
good experience all round
good browsing environment without pressure. goos selection and the staff were friendly and helpful. Order process was clear and easy too.
25. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello Steve,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent supportive staff that are…
Excellent supportive staff that are obviously very knowledgeable about the product. They seem to care passionately about the sofas
25. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Knowledgeable and polite
Knowledgeable and polite and made us feel comfortable in buying a product from DFS
25. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello Mark,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Really helpfully and friendly
24. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
23. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
10/10 service
My partner and I had a great experience at DFS in Tunbridge Wells, advised by the lovely Kay! She was amazing, gave us so much of her time to make sure we found the perfect sofa for us.
23. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service by Katie
Great customer service from Katie, very knowledgeable and made the experience a good one
23. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Amazing sales lady very helpful and…
Amazing sales lady very helpful and great customer service and she told us everything we needed to know
Easy to ask her questions to which she answered with ease
Great sales lady
16. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Sales staff were great!
15. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
It was an amazing experience.
It was an amazing experience. I was given a smiling welcome when I entered but then I was left to my own devices to try out what I wanted without a sales person following behind and, to be brutally honest, annoying me. It was the best experience I've had in a furniture shop. When I did need some help, there was someone there, Julian in this case, who went out of his way to answer questions about the available fabrics for the chair I'd chosen. Brilliant service by any standard but especially when compared to the constant harassment I got in Furniture Village. Would absolutely recommendbDFS for furniture and service. 1010.
21. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great experience from start to finish!
We’ve been looking at a new sofa for a couple of months. Staff have always been very friendly, knowledgable and helpful but never pushy. We finally were in a position to buy our new sofa and the process was quick and efficient. Would highly recommend.
20. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Customer Service
Julian that served us was very helpful made sure the sofa could be delivered successfully and informed us about the cleaning products available and explained the insurance we could get that would last 5 years. The gentleman he got to check the order had previously greeted us and said if we needed help to just ask when checking our order he made sure we knew all the details.
17. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Julian met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Tunbridge Wells
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Tunbridge Wells
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Our experience at DFS was tremendous
Our experience at DFS was tremendous. We were served by a young lady. We were presented with various options of sofas to purchase. We were served complimentary coffee and hot chocolate. Overall good customer service, would recommend to anyone who needs knowledge on sofas. Would 100% recommend.
16. maj 2026
Besvarelse fra DFS Furniture - Tunbridge Wells
Good morning Pauline,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Dette er Trustpilot
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