Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Kyle in the Taunton branch could not have given us better service and with his patience and advice no doubt clinched the sale. It’s refreshing to meet a sales person who knows his product well. I... Se mere
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... Se mere
Virksomheden har svaret
Great customer service, Lawrence was really helpful he is spoke through everything and allowed us time to consider, provided a tape measure so we could check measurements, some times sales people make... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Toneway, TA1 2BB, Taunton, Storbritannien
- 0333 999 9802
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Staff were really helpful
Staff were really helpful, didn’t at any point feel rushed or pressured but they were always on hand to answer questions. Nice easy sales experience. Great customer service!
8. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Good quality sofas
Good quality sofas, value for money and speedy delivery. With staff being friendly and helpful . Thank You.
31. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Besvarelse fra DFS Furniture - Taunton
Hello Claire,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Alan was so helpful and a credit to DFS…
Alan was so helpful and a credit to DFS I had great service and he explained everything really well thank you it was a pleasure to purchase my new sofa
7. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello Judith,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The person I saw at Dfs was very…
The person I saw at Dfs was very helpful and gave me all the information I needed to know
7. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
No pushy sales talk only discussed my…
No pushy sales talk only discussed my requirements.
5. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello Glenn,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
professional and nice staff
professional and nice staff, even though I confused him with my questions until I decided,
4. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service!
We were greeted by a very helpful member of staff who made the transaction very easy and pleasant
28. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Lawrence was professional
Lawrence was professional, polite & informative. He wasn’t pushy at all which we appreciated. Great customer service.
4. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Alice was so nice very professional and…
Alice was so nice very professional and exceeded above to make us comfortable and happy with are purchase,would definitely recommend Taunton DFS to friends and family.
1. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great service
Great service. Really thorough and helpful throughout. Very happy overall.
3. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sean
Sean, our sales person was extremely polite and friendly. Not pushy, which is a pet hate of mine. Very informative in explaining to us everything in detail.
2. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Informative Sales Person
The shop is well laid out. We kind of knew what we wanted but still enjoyed looking at the other options. Lawrence (sales person) was there when we needed him and answered all questions we had regarding the product. Very good shopping experience.
1. august 2026
Besvarelse fra DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lawrence.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Plenty of choice, speedy service
There was a lot of choice in style and then once we had selected a style, there was a good options of fabrics and colours. Lawrence was helpful and because we were not doing the interest free credit, ordering was quick and simple. Look forward to receiving my sofas.
1. august 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Prompt attention and service given with…
Prompt attention and service given with good advice.
Thanks
Mala
1. august 2026
Besvarelse fra DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lawrence was awesome
Lawrence was awesome, not too pushy. Very friendly and explained everything. Asked if we needed to know anything else but he had answered everything. He's a credit to the Taunton branch.
31. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Took my money but then cancelled my…
Took my money but then cancelled my order. I’m still waiting for my refund. Quick enough to take money very slow in putting it back. Would not recommend this site.
30. juli 2026
Besvarelse fra DFS Furniture - Taunton
Good afternoon Mitchell,
Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not. This decision is not made by DFS and we offer our sincere apologies if you are disappointed with the decision made. As with any retailer, refunds can take up to 10 working days to be received once raised.
Kind Regards,
Holly M
DFS Customer Support
Customer service was outstanding
Customer service was outstanding. I also liked the fact there was no hard sell but Sean was very interested in making sure the couch was right for me and my needs.
30. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.