Lovely warm reception from Kyle when entering the store. We were then left to browse the stock in our own time. Once we'd decided to go ahead with the purchase, Kyle was on hand to answer our question... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As I said in the previous review the person who dealt with us was lovely, didn’t pressure us at all. When we finally decided to buy our sofa which was shop display he went off to get the agreement to... Se mere
Virksomheden har svaret
Visited DFS Taunton to buy a Soda Bed. Spoke to Alan on this occasion who could not have been more helpful a true credit to the team at Taunton. Very relaxed and informative and went through every asp... Se mere
Virksomheden har svaret
Excellent advice and overall service in the Taunton store. Easy to talk to sales people, not pushy. Very helpful, moving furniture around for us. Recommended a nice place for lunch… Great complimentar... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Toneway, TA1 2BB, Taunton, Storbritannien
- 0333 999 9802
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Kyle was great,knowledge professional…
Kyle was great,knowledge professional and kind. It was a really positive experience. Thank you.
22. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Lawrence…
Excellent service from Lawrence couldn’t ask for a better sales guy
22. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service
Excellent customer service, nothing was too much trouble. Salesman was informative, honest and was focused on us as customers.
20. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello Charley,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful
Helpful, informative, really useful to be able to borrow swatches for a small refundable deposit.
19. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Taunton showroom- Great!
Excellent advice and overall service in the Taunton store. Easy to talk to sales people, not pushy. Very helpful, moving furniture around for us. Recommended a nice place for lunch… Great complimentary coffee in store too!
19. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
They convinced me to buy a sofa in…
They convinced me to buy a sofa in store in the colour i didnt see.Sean made sure i buy it with them inside the store knowing i was not sure of the colour.When it arrived the colour was not good.I went to furniture village for advise and they said if sofas are bought online you can return them without high fees which i didnt know and i went to dfs i told them what furniture village said and Sean and Mark who is the manager said its none of their business and they are not obliged to give customers that information and that if i don't like the sofas i have to pay £ 820 for them to take them back .I pleaded with them and no mercy.Im a single mum and they took all my savings.I wouldn't advise to buy from these people ,no empathy whatsoever.
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Taunton
Good morning,
Thank you for sharing your feedback with us, we are sorry to hear you are unhappy with the product you have received. As we are unable to showcase every colour available in-store we do have sample books available which display all colours and fabrics for available ranges. It is also discussed upon purchase that orders cannot be cancelled or changed once placed unless a fault is present with the item. If you wish to discuss this further please contact the team on 0333 9999 777.
Kind Regards,
Holly M
DFS Customer Support
Came in this morning to have a look at…
Came in this morning to have a look at some sofas Alan showed us round some latest recliner sofas showed us how they work and connect upto Bluetooth very helpful fantastic service
18. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Lawrence was very helpful and provided…
Lawrence was very helpful and provided great customer service. This was our third visit to DFS and this time we knew what sofa we would be purchasing.
18. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Lovely warm reception from Kyle when…
Lovely warm reception from Kyle when entering the store. We were then left to browse the stock in our own time. Once we'd decided to go ahead with the purchase, Kyle was on hand to answer our questions and provided useful information about the product we'd chosen. The sale was handled in a professional manner whilst keeping the transaction jovial. A very pleasant experience and looking forward to our delivery.
18. juli 2026
Besvarelse fra DFS Furniture - Taunton
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very good service no pressure and was a…
Very good service no pressure and was a very nice salesman who gave me all my options and explained all the offers
17. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Very happy with all aspects of my…
Very happy with all aspects of my purchase. The store the salesman was very informative and helpful without being too pushy. Good early delivery. Very pleased I have two lovely sofas.
3. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello Jane,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff are very effortlknowle,,effortless process dgeable about the…
Staff are very knowledgeable about the product and delivery situation..buying process simple..thanks to Alice..
15. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Taunton
Hello Keith,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Good knowledgeable service
14. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello Peter,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had a fantastic experience shopping…
We had a fantastic experience shopping here. The salesperson was incredibly friendly, welcoming, and patient. They took the time to help us choose the perfect sofa and offered us a great deal at a very good price. The whole experience was relaxed, professional, and completely pressure-free, which made us feel comfortable from start to finish. We’re very happy with our purchase and would highly recommend this store to anyone looking for excellent customer service and quality furniture. Thank you!
13. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
As I said in the previous review the…
As I said in the previous review the person who dealt with us was lovely, didn’t pressure us at all. When we finally decided to buy our sofa which was shop display he went off to get the agreement to find it had been sold already online a few hrs before, undeterred he then rang around all stores until he found the identical settee which happen to be the same price. Outstanding customer service thank you
5. juli 2026
Besvarelse fra DFS Furniture - Taunton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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