We made our purchase at the Sunderland store and were helped by a staff member called Emma. She helped us finalise our choice and provided guidance on long term care of the sofa, taking into account a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Overall experience excellent. The young lady who served us was extremely helpful, knowledgeable and did not try to give us the hard sell. She explained everything clearly and professionally and made u... Se mere
Virksomheden har svaret
I went into the store just to view the sofa I had my eye on with plans to buy online. Cadence was so helpful and friendly giving me lots of useful info and options about the sofa material. I ended up... Se mere
Virksomheden har svaret
Great service whilst in store, Daniel was very helpful and knew his stuff. Such a charming, polite young man. Caydence (think spelling is right) sorted out the payment side and was absolutely delight... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
3 Hylton Grange, SR5 3HR, Sunderland, Storbritannien
- 0333 999 9762
4,9
Fremragende
8 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff were first class very helpfull
14. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello Frank,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really helpful couldn’t fault the staff
13. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Successful Experience.
Excellent service by helpful efficient and knowledgeable sale staff...no pressure just a smooth professional experience.
4. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
We were attended to by by Sophie he young sales…
We were attended to by The young sales lady called Sophie, she guided us through the process and helped us make our choices effortlessly, and she was really pleasant always smiling, and the complete experience was so easy, so a big thank you to Sophie.
13. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Dawn was the best Amazing service from start to finish…
Amazing service from start to finish Dawn was amazing no pressure at all so honest thank you so much
30. juli 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service
13. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff well adverse with product care…
Staff well adverse with product care and services
13. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Warm reception received from the…
Warm reception received from the attendance that day was fantastic
Easy financial payment and the details were fantastic
5. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Perfect member of staff was so…
Perfect memeber of staff was so friendly, attentive and very helpful
12. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Well done dfs the sales person who…
Well done dfs the sales person who helped us today was very helpful and informative , without being overbearing, she listened to what we required and informed us of all the different options available to us on purchasing our order, we felt comfortable and happy that we left the store with exactly what we wanted, well done brilliant service
12. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello Denise,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Good service but no company uniform
Good service but no company uniform, could do with a better look
12. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for your positive review.
Kind regards
Holly M
DFS Customer Support
Kind staff
Very kind and helpful staff. Came in and the staff who helped made the experience. Answered all questions and talked me through many options making me finalise my choice.
12. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying a new sofa Kadence was very helpful in store ,no…
Kadence was very helpful in store ,no pressure sales,everything explained and discussed.
Could not have been more helpful
11. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello Philip,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Neil was very helpful today in helping…
Neil was very helpful today in helping me choose new sofa & bed
11. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Just the right amount of support
Just the right amount of support. Not pushy but informative and knowledgeable support from Cadence and now I’m excitedly awaiting my sofa.
10. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Service was very very good
Service was very very good, staff so helpful .
Always use this store
10. august 2026
Besvarelse fra DFS Furniture - Sunderland
Hello karen,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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