Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The workers were extremely helpful and had time to walk around on our own and try and have a look at everything, before some one approached us
Virksomheden har svaret
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... Se mere
Virksomheden har svaret
Went to the store in Salisbury to have a look round & found the sofa we wanted . The assistant was helpful we then decided to order on line as it saved going back to the store .Really easy to order on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
114-116 Southampton Road, SP1 2LE, Salisbury, Storbritannien
- 0333 999 9507
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Salisbury
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Good selection of sofas and polite helpful salesmen
Good selection of sofas. Perfect salesmen allowed us time in a relaxed atmosphere to choose.
Very happy.
26. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Hello Lloyd,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Someone was quick to help us
Someone was quick to help us. They were able to answer all the questions we needed and then we were left to try out the sofa bed ourselves without any hard sell.
15. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A very friendly Tito
13. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Staff were brilliant and helped us get…
Staff were brilliant and helped us get the sofas we were looking for.
11. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Good morning Matt,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff member was absolutely fantastic…
Staff member was absolutely fantastic and made the transaction of buying a sofa so easy.
16. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Good morning Carly,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Knowledgable and good communication skills from staff
Good comunication and knowledge skills from sales staff
15. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Good morning Peter,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The rep will was very good
The rep will was very good , not to pushy but friendly and knew his business
11. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales person was very helpful and…
The sales person was very helpful and friendly and clear and not pushy
4. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Good afternoon Steve,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent customer service from the Salisbury store
Over the last few days I have been in and out of the Salisbury Store to choose and order a sofa, I have had excellent service from Ben and the rest of the team. They were attentive without being pushy and nothing was too much trouble with everything being checked and explained in full to me.
6. maj 2026
Besvarelse fra DFS Furniture - Salisbury
Good morning Richard,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Friendly service left us to view…
Friendly service left us to view without following us around . When we needed advice really helpful and friendly not pushy to buy extras.
4. maj 2026
Besvarelse fra DFS Furniture - Salisbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Great sofa, poor delivery experience
DFS itself were really good. Helpful store assistants and easy purchase process. Sofa quality is excellent and very comfy.
What let it down was the delivery experience through the sofa delivery company. Only 2/3’s of the corner sofa ware delivered due to incorrect loading of the delivery van. This was not made aware until 20 mins prior to delivery, by the delivery drivers who were told I was made aware earlier. Still awaiting the final part of the sofa and care kit.
20. marts 2026
Besvarelse fra DFS Furniture - Salisbury
Good morning Ben,
Thank you for taking the time to share your review with us, we are really sorry to hear items were missing upon your recent delivery, we appreciate this is disappointing for you. We can confirm that delivery of the missing items is due to take place today, the drivers will be in touch when they are on route to your property to complete the delivery in full.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Salisbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful and patient!
1. maj 2026
Besvarelse fra DFS Furniture - Salisbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Will
Will - the sales rep in the Salisbury Store was extremely accommodating and helpful - making the purchase of our products a pleasant experience
28. april 2026
Besvarelse fra DFS Furniture - Salisbury
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Amazing knowledge and customer service
Amazing knowledge and customer service. No pressure. Very helpful
26. april 2026
Besvarelse fra DFS Furniture - Salisbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Ben in Salisbury was great and…
Ben in Salisbury was great and informative all the way through, our order came through a lot quicker than we expected too, absolutely no issues at all, beautiful sofas that have made our house a home
12. april 2026
Besvarelse fra DFS Furniture - Salisbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Salisbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good service
Friendly and said Hi, but didn't follow us around as soon as we walked through the door
19. april 2026
Besvarelse fra DFS Furniture - Salisbury
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I went to Salisbury earlier this week
I went to Salisbury earlier this week. I was welcomed by a young lady Charlotte, very friendly. I agreed to meet her again today for my purchase. I walked out happy.
Thank you Charlotte, I don’t think you read this but thank you.
18. april 2026
Besvarelse fra DFS Furniture - Salisbury
Good Morning,
We are really happy that Charlotte met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
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