What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Entering the store we were welcomed by a couple of members of staff. We were able to look around without pressure, then once we had decided we were helped by Dan. He was knowledgeable, polite, persona... Se mere
Virksomheden har svaret
⭐⭐⭐⭐⭐ Amazing Customer Service from Leyla! Leyla was honestly one of the most helpful sales representatives I have ever encountered. From the moment we arrived, she was welcoming, patient and... Se mere
Virksomheden har svaret
All the staff and especially Dan made us feel welcome and everything was explained in detail to us. Dan made sure that all options were made available to us and ran over the timeline and what to expec... Se mere
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Maskew Avenue, PE1 2HS, Peterborough, Storbritannien
- 0333 999 9767
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Assistant at DFS
The assistant at DFS was very knowledgeable, she explained everything well and was very polite and helpful I did not feel pressured in to anything and she helped us through each decision we made would recommend to other people.
18. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent sales staff
Excellent sales staff
Helpful and knowledgeable
Wide range of products
18. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The sales assistant
The sales assistant, Nile, was incredibly attentive and helpful. I really appreciated his excellent customer service; it made my shopping experience enjoyable and far less tiring.
14. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello Precious,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
was allowed to look around until ready…
was allowed to look around until ready staff was then very helpful
16. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello Derek,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Seamless experience very polite
Seamless experience very polite , knowledgeable and professional
15. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
An excellent experience!
Jana in the Peterborough store was our sales person today. We struck lucky! She welcomed us with a cheery smile when we arrived and then ultimately helped us to find the perfect items. Jana was very helpful, without being pushy, and totally courteous and professional throughout. An excellent experience. Thank you Jana!
15. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent experience
I was looked after by Daniel who was very friendly, knowledgeable and personable. Not a pushy salesperson at all but very polite and informative and a pleasure to purchase a chair from.
15. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Daniel was fantastic
Daniel was fantastic, friendly and informative. The coffee is also amazing
14. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello Mary,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments.
Kind regards,
Lia
DFS Customer Support
Excellent Service from Start to Finish
He was extremely patient and helpful throughout our sofa purchase. He took the time to guide us through the different options and clearly explained how we could work out whether the sofa would fit well in our living room.
We visited the store several times, and on each occasion, we specifically preferred to speak with him because of the excellent service he provided. He supported us throughout the entire process, answered all our questions and made sure we were completely happy and confident before making our final purchase decision.
We truly appreciated his professionalism, patience and outstanding customer service.
14. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello Boldwin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello Andrew,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We recently bought a sofa from DFS…
We recently bought a sofa from DFS Peterborough.
Perry, our sales assistant, was friendly, knowledgeable, and never pushy. He took the time to explain everything clearly, from the ordering process and delivery right through to how to care for the new sofa. We felt well informed and never under any pressure to make a decision.
Excellent customer service, and we’re looking forward to our new sofa being delivered. Thank you, Perry, for making the whole experience so easy!
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Jana was absolutely amazing today
Jana was absolutely amazing today , really appreciate all her advice and suport chosing my sofa today , she had a positive approach and made me feel very welcome in the store!
thank you
kerry park
7. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Jana. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello Rachel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Daniel helped us on the day he was…
Daniel helped us on the day he was amazing and was really patient and went through everything with us. He helped us choose the best thing for our needs and budget we feel so much more at ease that we’ve made the right choice and super excited to get our sofa delivered. Thank you Dan for all the help we’d definitely recommend to go in store and speak to somebody rather than online.
5. juli 2026
Besvarelse fra DFS Furniture - Peterborough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Daniel met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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